Curtis Cox
GBThey should face a Lawsuit for bullying… They should face a Lawsuit for bullying the chess game industry & Allowing cheaters to win against non paying members. Thousands of chess cheaters to choose from & Moderators make more money this way!
Tammy M.
GBFrom last review on Chess.com about… From last review on Chess.com about their computer gliche was going on they were updating or something and seem for now to correct the issue. They were nice to let me know and apologized for it.
Constantine Garagounis
GBContinuous issues with games timing… Continuous issues with games timing out, my opponents timer freezing and my timer counting down even after I've completed a move. Losing 100s of ELO just because. Raised multiple technical error reports, shared screengrab videos and full info on my system. The issue has been ongoing for 6 months. Support team is polite but useless. They keep saying they're working on it, it's only gotten worse. Terminated my membership. Not worth a single cent of you money or a minute of your time.
Ray Viaud
GBFaulty AI program … Generally speaking the site has good features. HOWEVER chess.com AI program to catch cheaters is faulty. I have used the site for over a year and have slowly built up my rating to 2167. I was playing 2 games against top 50 player, rated just under 2400. Both of these games were 1 move per 3 days and both ended in draws. When the 2nd game had finished my account was suddenly closed. Without any warning. I appealed and was denied. CHESS.com didn't even read the appeal. If they would have read it then they would have answered my question All I received were computer generated form letters. There was no proof that I cheated, none could be found because I don't have engines in my phone or computer I also do not receive assistance. A similar problem has happened to Kaspachess which he posted on his chess website. So beware if you play great chess.com will assume you are cheating and close your account. Fairplay works both ways and everyone has rights.
Ben Cohen
GBCheaters are welcome on chess.com Cheaters are welcome on chess.com. Carlos Alberto from Brazil with 98% win. chess.com received many reports regarding cheaters but they will do nothing about it. Why anyone will pay to play cheaters when they can do it for free?