Continuous issues with games timing… Continuous issues with games timing out, my opponents timer freezing and my timer counting down even after I've completed a move. Losing 100s of ELO just because. Raised multiple technical error reports, shared screengrab videos and full info on my system. The issue has been ongoing for 6 months. Support team is polite but useless. They keep saying they're working on it, it's only gotten worse. Terminated my membership. Not worth a single cent of you money or a minute of your time.

Still glitches worse than any… Still glitches worse than any comparable site Some days you can't get through a game without you or your opponent suffering bc the basic system architecture can't get through a game without something going wrong Much better alternatives available e.g Lichess, Gameknot etc

They should face a Lawsuit for bullying… They should face a Lawsuit for bullying the chess game industry & Allowing cheaters to win against non paying members. Thousands of chess cheaters to choose from & Moderators make more money this way!

I like this game online but it's… I like this game online but it's getting worse for people cheating and abandoning the game at the last second when they play a move or on the competitions it's like 7/10 people who abandon, and you feel like you've just wasted your time. Chess needs to block these people from playing again.

A complete joke of a company A complete joke of a company! They claim to be doing as much as they can to catch cheaters but this is absolutely not the case. Why would any money hungry company that is looking to monopolise the online chess market ban the hands that feed them? They’ve got way too greedy and are sacrificing fair play for financial gain. I also agree with a previous reviewer with respect to why Russian flags are banned but Israeli ones are not? Clearly to them war crimes are restricted to certain nations. Avoid and look for better alternatives.