Would not cancel an account I had for… Would not cancel an account I had for months and continued to bill me. Using their support did nothing and it seemed like they didn't care. So I had to stop payments from my bank and they never refunded me 3 more months of charges their system would never stop. Steer clear, plenty of better companies who are real and right.

BAD BUSINESS I wanted 1 month of service but ended up paying for 2 months because they dont label it as auto pay. i stopped using my server for 7 days to die 3 weeks in because it kicked half my players off repeatedly. so i payed a nice $80 for 3 weeks of service and they REFUSE to give a refund and the bitches absolutely ignore any request for a phone number. USE BLUEFANG FOR 7 DAYS TO DIE ITS CHEAPER and i had no lag with my 50 slot vs gameservers laggy 30 slot.

Unpleasant Experience 1 star not only due to the fact that most other Gaming services have a console interface built into there website to see real time logs. But Gameservers is the only company that i've ever used that has Removed my privilege to edit my FTP after i cancelled my subscription with months before it runs out. On top of that they broke my server with days between responses with no help at all. Dont waste your money with Gameservers Or shockbyte. (Do note that i have been using them off and on the last handful of years. But after this it will be the last)

Broken server and no desire to help… Broken server and no desire to help resolve: I contacted gameservers.com regarding a server instance that was having repeated issues and asked them to help notify the administrator. They refused to do so and were, frankly, pretty rude about the engagement

Useless Space Engineers server I ordered a Space Engineers server. The servers was installed in +- 30 minutes. Problem was with the configuration, because no matter what I configured, after save and restart there was just the basic setup, which I could not change at all. I went to different provider, which had the server in 10 minutes and the config works without issues