Would not cancel an account I had for… Would not cancel an account I had for months and continued to bill me. Using their support did nothing and it seemed like they didn't care. So I had to stop payments from my bank and they never refunded me 3 more months of charges their system would never stop. Steer clear, plenty of better companies who are real and right.

100% wouldn't recommend using this game… 100% wouldn't recommend using this game server as your host for anything.. The support team is basically a bunch of trolls running around wasting peoples time. Also--- Their dedicated servers are over priced and the support will keep you going in circles for days and then claim to have solved your issue. The control panel they have for the servers is the worst i've use on any site -- there prices for an old e5 chip are a bit overpriced when compared to other services. They don't have a great selection of games after all. You'll be happier going to a teenager who has a dedicated box he rents and then renting a server from them.

There is no "fragging" to be had with … There is no "fragging" to be had with these guys as your sever provider. Space Engineers lagged to no extent whenever you would try to build or fly anywhere and god forbid you tried to jump drive somewhere else. Had a better time with friends doing a self host and would honestly rather just leave my game open and computer on 24/7 then give these guys another dime

Broken server and no desire to help… Broken server and no desire to help resolve: I contacted gameservers.com regarding a server instance that was having repeated issues and asked them to help notify the administrator. They refused to do so and were, frankly, pretty rude about the engagement

really not that bad few teething problems but mainly due to my lack of knowledge, server has been down, due to an update i believe, however support are relatively quick, i can never give 5 stars to someone who only has email support, but good value for money no major issues. overall happy guys thanks