Very poor quality of service. Bought a server with there promotional code and had issues with latency and connectivity from day one. After days of tickets, troubleshooting, and dumbing down the default settings for the game I was trying to play I gave up. Constant server crashes and restarts. The technicians are nice enough, but they do not care about the quality of services they sell you. I purchased a 12 slot server and only ever had 3 people on it and experienced all sorts of issues and crashes.

Just awfull... First of all I'd say that their costumer support is down right terrable. Either its waiting 2-3 days for an responce or its the unexperienced crew knowing nothing about the game they're serving. But the worse thing is their constant networking errors. Quite recently I had 80% of players online haveing pings over 10000ms. on a 20 pop rust server. as of writeing this review my server just crashed propely wipeing all user content as it did for 2 weeks ago. Been using gameservers for about 1-2 years its just getting worse and worse

Would not cancel an account I had for… Would not cancel an account I had for months and continued to bill me. Using their support did nothing and it seemed like they didn't care. So I had to stop payments from my bank and they never refunded me 3 more months of charges their system would never stop. Steer clear, plenty of better companies who are real and right.

Unpleasant Experience 1 star not only due to the fact that most other Gaming services have a console interface built into there website to see real time logs. But Gameservers is the only company that i've ever used that has Removed my privilege to edit my FTP after i cancelled my subscription with months before it runs out. On top of that they broke my server with days between responses with no help at all. Dont waste your money with Gameservers Or shockbyte. (Do note that i have been using them off and on the last handful of years. But after this it will be the last)

Crashes and lags Our server is crashing nearly every week, now there is some serious lag issues for everyone. Now it's lagging again and it wouldn't even let restart the server. Results are: lost public players and annoyed clan members. Unbelievable how they actually dare to ask such high price for their services.