Good tech support is appreciated I rented a Rush server for myself and my grandson. I found the setup a little confusing, especially since a Rush update wiped out my admin settings and Rusty stopped working after the update. Gameservers tech support responded quickly and helpfully to the 2 Support tickets I opened. Now my grandson and I are happily playing Rush on my own server. Good tech support is hard to find. I appreciate it when I find it.

Could provide more info and update their client area. Apart from their user interface, which could do with a serious update, I've never had an issue with them. I've used them before for both multiple Minecraft and 7 days to die servers. Support was relatively quick, no issues canceling whenever I did it from the client area. I only did 4 stars because I've learned over the years that knowing how much RAM, etc. is important and I feel they are not upfront about what you get for what you pay for, also like I mentioned above their client area interface could really use an update.

Unpleasant Experience 1 star not only due to the fact that most other Gaming services have a console interface built into there website to see real time logs. But Gameservers is the only company that i've ever used that has Removed my privilege to edit my FTP after i cancelled my subscription with months before it runs out. On top of that they broke my server with days between responses with no help at all. Dont waste your money with Gameservers Or shockbyte. (Do note that i have been using them off and on the last handful of years. But after this it will be the last)

DONT BUY EVER Worst fuc-king providers any update to a server takes over 30min up too an hour while other providers do it in 5 min. This causes everyone to leave my server and join others. No wonder this sh-it is the cheapest cause no one wants them. Better to invest an extra $10 - $15 on a better more reliable provider.

100% wouldn't recommend using this game… 100% wouldn't recommend using this game server as your host for anything.. The support team is basically a bunch of trolls running around wasting peoples time. Also--- Their dedicated servers are over priced and the support will keep you going in circles for days and then claim to have solved your issue. The control panel they have for the servers is the worst i've use on any site -- there prices for an old e5 chip are a bit overpriced when compared to other services. They don't have a great selection of games after all. You'll be happier going to a teenager who has a dedicated box he rents and then renting a server from them.