Could provide more info and update their client area. Apart from their user interface, which could do with a serious update, I've never had an issue with them. I've used them before for both multiple Minecraft and 7 days to die servers. Support was relatively quick, no issues canceling whenever I did it from the client area. I only did 4 stars because I've learned over the years that knowing how much RAM, etc. is important and I feel they are not upfront about what you get for what you pay for, also like I mentioned above their client area interface could really use an update.

Good tech support is appreciated I rented a Rush server for myself and my grandson. I found the setup a little confusing, especially since a Rush update wiped out my admin settings and Rusty stopped working after the update. Gameservers tech support responded quickly and helpfully to the 2 Support tickets I opened. Now my grandson and I are happily playing Rush on my own server. Good tech support is hard to find. I appreciate it when I find it.

Exceptional Customer Service, Quality Product I've been using GameServers Hosting for a while now to play Terraria with my friends and they've been nothing but prompt, professional, and helpful when it comes to my questions and helping me get everything set up just how I want it. I've never had any technical issues and my friends and I have a blast. Thanks GameServers! Thanks for putting up with all my support tickets, haha.

Very poor quality of service. Bought a server with there promotional code and had issues with latency and connectivity from day one. After days of tickets, troubleshooting, and dumbing down the default settings for the game I was trying to play I gave up. Constant server crashes and restarts. The technicians are nice enough, but they do not care about the quality of services they sell you. I purchased a 12 slot server and only ever had 3 people on it and experienced all sorts of issues and crashes.

Broken server and no desire to help… Broken server and no desire to help resolve: I contacted gameservers.com regarding a server instance that was having repeated issues and asked them to help notify the administrator. They refused to do so and were, frankly, pretty rude about the engagement