Very poor quality of service. Bought a server with there promotional code and had issues with latency and connectivity from day one. After days of tickets, troubleshooting, and dumbing down the default settings for the game I was trying to play I gave up. Constant server crashes and restarts. The technicians are nice enough, but they do not care about the quality of services they sell you. I purchased a 12 slot server and only ever had 3 people on it and experienced all sorts of issues and crashes.

Broken server and no desire to help… Broken server and no desire to help resolve: I contacted gameservers.com regarding a server instance that was having repeated issues and asked them to help notify the administrator. They refused to do so and were, frankly, pretty rude about the engagement

Exceptional Customer Service, Quality Product I've been using GameServers Hosting for a while now to play Terraria with my friends and they've been nothing but prompt, professional, and helpful when it comes to my questions and helping me get everything set up just how I want it. I've never had any technical issues and my friends and I have a blast. Thanks GameServers! Thanks for putting up with all my support tickets, haha.

100% wouldn't recommend using this game… 100% wouldn't recommend using this game server as your host for anything.. The support team is basically a bunch of trolls running around wasting peoples time. Also--- Their dedicated servers are over priced and the support will keep you going in circles for days and then claim to have solved your issue. The control panel they have for the servers is the worst i've use on any site -- there prices for an old e5 chip are a bit overpriced when compared to other services. They don't have a great selection of games after all. You'll be happier going to a teenager who has a dedicated box he rents and then renting a server from them.

Would not cancel an account I had for… Would not cancel an account I had for months and continued to bill me. Using their support did nothing and it seemed like they didn't care. So I had to stop payments from my bank and they never refunded me 3 more months of charges their system would never stop. Steer clear, plenty of better companies who are real and right.