Very poor quality of service. Bought a server with there promotional code and had issues with latency and connectivity from day one. After days of tickets, troubleshooting, and dumbing down the default settings for the game I was trying to play I gave up. Constant server crashes and restarts. The technicians are nice enough, but they do not care about the quality of services they sell you. I purchased a 12 slot server and only ever had 3 people on it and experienced all sorts of issues and crashes.

Could provide more info and update their client area. Apart from their user interface, which could do with a serious update, I've never had an issue with them. I've used them before for both multiple Minecraft and 7 days to die servers. Support was relatively quick, no issues canceling whenever I did it from the client area. I only did 4 stars because I've learned over the years that knowing how much RAM, etc. is important and I feel they are not upfront about what you get for what you pay for, also like I mentioned above their client area interface could really use an update.

Would not cancel an account I had for… Would not cancel an account I had for months and continued to bill me. Using their support did nothing and it seemed like they didn't care. So I had to stop payments from my bank and they never refunded me 3 more months of charges their system would never stop. Steer clear, plenty of better companies who are real and right.

Been asking for help never got it … Been asking for help never got it in the first place really slow answer. Not easy to understand modify your server. really disapointed bad customer service that ignore you. Dont give them any kind of revenue because they wont bother refounding it back to you.

There is no "fragging" to be had with … There is no "fragging" to be had with these guys as your sever provider. Space Engineers lagged to no extent whenever you would try to build or fly anywhere and god forbid you tried to jump drive somewhere else. Had a better time with friends doing a self host and would honestly rather just leave my game open and computer on 24/7 then give these guys another dime