Broken server and no desire to help… Broken server and no desire to help resolve: I contacted gameservers.com regarding a server instance that was having repeated issues and asked them to help notify the administrator. They refused to do so and were, frankly, pretty rude about the engagement

Could provide more info and update their client area. Apart from their user interface, which could do with a serious update, I've never had an issue with them. I've used them before for both multiple Minecraft and 7 days to die servers. Support was relatively quick, no issues canceling whenever I did it from the client area. I only did 4 stars because I've learned over the years that knowing how much RAM, etc. is important and I feel they are not upfront about what you get for what you pay for, also like I mentioned above their client area interface could really use an update.

Exceptional Customer Service, Quality Product I've been using GameServers Hosting for a while now to play Terraria with my friends and they've been nothing but prompt, professional, and helpful when it comes to my questions and helping me get everything set up just how I want it. I've never had any technical issues and my friends and I have a blast. Thanks GameServers! Thanks for putting up with all my support tickets, haha.

Unpleasant Experience 1 star not only due to the fact that most other Gaming services have a console interface built into there website to see real time logs. But Gameservers is the only company that i've ever used that has Removed my privilege to edit my FTP after i cancelled my subscription with months before it runs out. On top of that they broke my server with days between responses with no help at all. Dont waste your money with Gameservers Or shockbyte. (Do note that i have been using them off and on the last handful of years. But after this it will be the last)

really not that bad few teething problems but mainly due to my lack of knowledge, server has been down, due to an update i believe, however support are relatively quick, i can never give 5 stars to someone who only has email support, but good value for money no major issues. overall happy guys thanks