Good tech support is appreciated I rented a Rush server for myself and my grandson. I found the setup a little confusing, especially since a Rush update wiped out my admin settings and Rusty stopped working after the update. Gameservers tech support responded quickly and helpfully to the 2 Support tickets I opened. Now my grandson and I are happily playing Rush on my own server. Good tech support is hard to find. I appreciate it when I find it.

Been asking for help never got it … Been asking for help never got it in the first place really slow answer. Not easy to understand modify your server. really disapointed bad customer service that ignore you. Dont give them any kind of revenue because they wont bother refounding it back to you.

Useless Space Engineers server I ordered a Space Engineers server. The servers was installed in +- 30 minutes. Problem was with the configuration, because no matter what I configured, after save and restart there was just the basic setup, which I could not change at all. I went to different provider, which had the server in 10 minutes and the config works without issues

Unpleasant Experience 1 star not only due to the fact that most other Gaming services have a console interface built into there website to see real time logs. But Gameservers is the only company that i've ever used that has Removed my privilege to edit my FTP after i cancelled my subscription with months before it runs out. On top of that they broke my server with days between responses with no help at all. Dont waste your money with Gameservers Or shockbyte. (Do note that i have been using them off and on the last handful of years. But after this it will be the last)

Exceptional Customer Service, Quality Product I've been using GameServers Hosting for a while now to play Terraria with my friends and they've been nothing but prompt, professional, and helpful when it comes to my questions and helping me get everything set up just how I want it. I've never had any technical issues and my friends and I have a blast. Thanks GameServers! Thanks for putting up with all my support tickets, haha.