Would not cancel an account I had for… Would not cancel an account I had for months and continued to bill me. Using their support did nothing and it seemed like they didn't care. So I had to stop payments from my bank and they never refunded me 3 more months of charges their system would never stop. Steer clear, plenty of better companies who are real and right.

Could provide more info and update their client area. Apart from their user interface, which could do with a serious update, I've never had an issue with them. I've used them before for both multiple Minecraft and 7 days to die servers. Support was relatively quick, no issues canceling whenever I did it from the client area. I only did 4 stars because I've learned over the years that knowing how much RAM, etc. is important and I feel they are not upfront about what you get for what you pay for, also like I mentioned above their client area interface could really use an update.

Crashes and lags Our server is crashing nearly every week, now there is some serious lag issues for everyone. Now it's lagging again and it wouldn't even let restart the server. Results are: lost public players and annoyed clan members. Unbelievable how they actually dare to ask such high price for their services.

DONT BUY EVER Worst fuc-king providers any update to a server takes over 30min up too an hour while other providers do it in 5 min. This causes everyone to leave my server and join others. No wonder this sh-it is the cheapest cause no one wants them. Better to invest an extra $10 - $15 on a better more reliable provider.

Broken server and no desire to help… Broken server and no desire to help resolve: I contacted gameservers.com regarding a server instance that was having repeated issues and asked them to help notify the administrator. They refused to do so and were, frankly, pretty rude about the engagement