Waiting more than 2 promised hours. So after two promised hours still no purchased code. No answer from support, i feel cheated and will start procedure to get back my money. My fault because didnt read review first. EDIT:Code arrived with delay. Downloading purchased game. Please improve Your Customer Service to avoid bad reviews....

Adware Bought "condemned - criminal origins"(That is the full name of the game). The order was processed really fast. However the email said its a standalone game and linked me to an external website, which was immediately blocked by antimalwarebytes. After disabling it I could download some shady downloadmanager, which I uploaded on Virustotal. The test results showed adware.

Long wait(~7 hours), required photo ID So waited for 7 hours(instead of 30 minutes to 2 hours as stated on their website) to receive key but instead received email asking for copy of passport/driving license... Why would I send scanned documents to some company?

shocking customer service and delivery I am still waiting for a response from there customer service team it has been 4 hours since I ordered my game and not had anything. I that looking at there reviews they may have sorted it out but thus has yet to happen wont be ordering again

Terrible I bought 3 copies of Don't Starve in 2 seperate orders, and 2 of the cd keys were duplicates / the same. I contacted support and after 2 days of terrible unprofessional grammar from their support team I received another key. Guess what happened next? Yup. The key is ALSO a duplicate and I contacted them again asking them for another key or a refund. It's took over 2 days for them to respond to me again after I made 2 tickets.. I've finally received the keys. Would not buy again from them. To much hassle.