Not recommended I ordered a game and paid via PayPal. After some minutes i got an email from gaming dragons that they want a copy of my id card or driving license. I use PayPal a lot with many different online shops and nobody ever asked for such a thing. This is absolutely unacceptable and NOT customer friendly. I canceled my order because I am not willing to send a copy of my id card to them just to buy a game. Also the shop's website can be displayed in german, but the TOS and after sales communication is in english only, unacceptable, too. I will never buy there again.

Shocking service Shocking service, avoid this company. I bought an XBox game from them and when they contacted me they tried to make me use a VPN to pretend to be in Argentina to claim it. Had to threaten them with Paypal and MS reports to get a refund. EXTREMLY DISHONEST and condescending company to deal with, use one of the many good companies instead.

Well I ordered a game from this… Well I ordered a game from this website, didn't get my key after a 3 hour wait. I tried to contact support but no response. I searched online since this was a new store and saw the bad reviews. Luckily I bought the game through paypal and requested a refund which funny enough they immediately paid out. After I got my refund I got an email from the website that I disrupted the payment and should contact them for support.

Feel like ive been scammed. Used paypal and bought one key and the purchase went through fine, thinking nothing ill decided to buy a few more. Now they demand to see a passport or driving licence which is just ludicrous! Customer support claim they request ID always on first purchase which is a complete lie since first purchase went fine (even without an account haha). Now i have no keys and they took the money already (if my paypal was suspicious on your system why in the seven hells did you take the money?). Since customer support were unwiling to help i disputed with paypal and will escalate to a claim if things are not sorted. Think twice before you order from this site and have to send your passport and drivers licence photos to strangers (yeah i know you can blur out details but this is still ridiculous and unsafe, who knows how they could abuse it).

Bad service It has been 2 hours since ordering my product, should not have to wait at the backend of the time limit when competitor sites order immediately. No response to ticket. just bad customer service. would give 0/10 if i could