Waiting for key delivery since 3 days.... I am still waiting for delivery & a response from there customer service team it has been yet 53 hours since I ordered my game and not had anything. All payments are done, only a order details email & nothing more... EDIT: After changing emailprovider its work fine... yahoo!mail didnt work correctly with UGK delivery system

shocking customer service and delivery I am still waiting for a response from there customer service team it has been 4 hours since I ordered my game and not had anything. I that looking at there reviews they may have sorted it out but thus has yet to happen wont be ordering again

Stay away Made a order a few hours ago and still no key, tried to get in touch with the support but no answer from there as well. Think twice before placing any order with this site, their 5 minute to 2 hours delivery is like a lotto you might or not get it in time. Read some of the other reviews from other customers, there are better sites that deliver on time every time.

Bad service It has been 2 hours since ordering my product, should not have to wait at the backend of the time limit when competitor sites order immediately. No response to ticket. just bad customer service. would give 0/10 if i could

Feel like ive been scammed. Used paypal and bought one key and the purchase went through fine, thinking nothing ill decided to buy a few more. Now they demand to see a passport or driving licence which is just ludicrous! Customer support claim they request ID always on first purchase which is a complete lie since first purchase went fine (even without an account haha). Now i have no keys and they took the money already (if my paypal was suspicious on your system why in the seven hells did you take the money?). Since customer support were unwiling to help i disputed with paypal and will escalate to a claim if things are not sorted. Think twice before you order from this site and have to send your passport and drivers licence photos to strangers (yeah i know you can blur out details but this is still ridiculous and unsafe, who knows how they could abuse it).