Please buy a PS5 like I did last year I got an Xbox series s for christmas in 2022, and I loved it. Until, in February 2023, I was on Rec Room. I recorded a good video. That video then got uploaded to Xbox Network. I loved that video that I recorded, because it was silly. And then later that night, I looked for that video and it appears to be gone, even though I uploaded it to the cloud. Yes, I deleted the video from my console but the video would still be there in the cloud even if it was deleted from the Xbox. It doesn't make sense. How can you recover a video that was deleted by Xbox from both the console and the Xbox network? Also, who uses batteries on a controller in 2024? This isn't some children's toy! So on April 4 2023 I picked up the PS5 from walmart and I loved it and the games. So, it was time for me to start console wars again (but in a destructive way). On May 1 2023, I intentionally dropped the Xbox from upstairs to the living room floor (that's what it gets for deleting a precious video without MY consent) and smashed it. I then threw it in the garbage where it goes. I had an Xbox One S and it also crapped out in July 2022. Buy PS4 or PS5 instead. I may not like the PS Plus subscription but at least PLAYSTATION doesn't delete any of my videos without my permission! One more thing, Xbox makes you PAY to change your gamertag! PS doesn't do that, you just need to sign in to your PSN account! Don't buy an Xbox. Notes: 1: The date I saved the video on the Xbox was sometime in February 2023. Due to trustpilot's rule that the date of experience has to be within the last year, when I updated this review today, I just put 04/10. 2: The video was appropriate. Regret #1: I should've just kept the Xbox because I wanted to play the older Xbox 360 throwbacks Regret #2: I had some precious games on there (I could just buy that on PS5)

Bricked after 15 months light use. After only having my console for 15 months (to the day) with only light use it crashed mid game and bricked itself. I contacted Microsoft who said they can do out of warranty repairs for the tiny sum of £294!! Given that’s nearly the price of a new one I’d hate paying that much for what effectively will be a refurbished unit. Shambolic product if it can’t even make it 18 months. These items should really come with a minimum 2 year warranty. Ridiculous.

Where did my refund go? I have paid for a game that I cannot possibly play, so I requested a refund right afterwards. They approved my refund request in a few days, but even after 5 weeks I still haven’t received the refund yet. I cannot play the game anymore even if I wanted to and my money is still not paid back. I have tried to find customer support but no, apparently it practically doesn’t exist: the email is non-existent and no one ever answers if I try to call their service phone number. I am extremely disappointed and very mad about the situation.

The worst computing device ever made by… The worst computing device ever made by humans. Series X useless for FM 23 RAM and VRAM totally insufficient and no tools to clean the junk out. No replies for Xbox Support, Microsoft or TURN10. totally fraudulent NOT FIT FOR PURPOSE and should never be on the market. No refunds nothing just totally useless junk, typical Bill Gates con.

Game purchases missing I have purchased multiple games that Xbox then says I don't own. I have to hard reset the Xbox to be able to use one of them, but for every other game that I have purchased (and have a receipt for) I have to go into my order history, scroll through every purchase made since and then view it through that - suddenly it says I do own it and can install. How are my purchased games just going missing?