Game purchases missing I have purchased multiple games that Xbox then says I don't own. I have to hard reset the Xbox to be able to use one of them, but for every other game that I have purchased (and have a receipt for) I have to go into my order history, scroll through every purchase made since and then view it through that - suddenly it says I do own it and can install. How are my purchased games just going missing?

Don't ever buy Xbox their money grubbing scumbags So I've been a Xbox user for many years it was my go to console, but now it's been ruined by recent changes over the past year, I can't even put in a complaint about this to them, when asking anyone in the community to try see what others though and put a complaint in they silence me like dictators, So Xbox has changed with the new home page meaning even more ads you can't even find your own stuff for ads constantly all over the page or change your page, No free games anymore, Rewards have turned gaming into a chore everyday taking all fun from gaming for me, used to be a few minutes each day and the odd hour task a week, now it's at least a hour each day and I've found I only turned on my Xbox to do the rewards tasks and just got so tired of it, Weekly streaks for rewards just got taken away like they ment nothing just 1 week short of a 270 week streak and a 10 week streak reward ( 5 years I did it for never missed a week ) Can't even complain because the dictatorship at Xbox wants to silence me, Well I won't be silenced if you want a games console but playstation, free games, no ad bs all over your home page, rewards aren't a chore to spend hours doing takes minutes and if you need help you can get it unlike Xbox who F u over at every turn I only wanted to complain at the state they've done things but never they try to silence me 😡 F u Xbox you will never silence me you scumbags 😡😡😡😡

**Exceptional Customer Support at Xbox **Exceptional Customer Support at Xbox: A Shoutout to Sejer** From the moment I reached out to Xbox customer support, I was met with nothing but the utmost professionalism and empathy, especially from an employee named Sejer. Facing a persistent fault in "Crusader Kings III," I was frustrated and in need of assistance. Sejer was not only a **listening ear** but also an **understanding guide** through the troubleshooting process. Unlike my experience with Paradox Interactive, which was disheartening and could best be described as **effortless**, Sejer stood out by **actively following up** with me the next day. This level of dedication is rare and commendable. After the unhelpful advice to simply restart my Xbox X and the subsequent inability to post in the Paradox forum, Sejer's persistence in resolving my issue was a breath of fresh air. I extend my highest commendations to Sejer and the Xbox customer support team for their **exemplary service**. It's employees like Sejer who elevate a brand and build lasting customer loyalty. Thank you for going above and beyond! Xbox refunded my money 🌟🌟🌟🌟🌟

The worst computing device ever made by… The worst computing device ever made by humans. Series X useless for FM 23 RAM and VRAM totally insufficient and no tools to clean the junk out. No replies for Xbox Support, Microsoft or TURN10. totally fraudulent NOT FIT FOR PURPOSE and should never be on the market. No refunds nothing just totally useless junk, typical Bill Gates con.

Bricked after 15 months light use. After only having my console for 15 months (to the day) with only light use it crashed mid game and bricked itself. I contacted Microsoft who said they can do out of warranty repairs for the tiny sum of £294!! Given that’s nearly the price of a new one I’d hate paying that much for what effectively will be a refurbished unit. Shambolic product if it can’t even make it 18 months. These items should really come with a minimum 2 year warranty. Ridiculous.