Rod Harper
GBThe worst computing device ever made by… The worst computing device ever made by humans. Series X useless for FM 23 RAM and VRAM totally insufficient and no tools to clean the junk out. No replies for Xbox Support, Microsoft or TURN10. totally fraudulent NOT FIT FOR PURPOSE and should never be on the market. No refunds nothing just totally useless junk, typical Bill Gates con.
Bobby T
AUBought a used XBOX series X in November… Bought a used XBOX series X in November which came with 2 controllers, & active warranty. I registered the console onto my Microsoft account right away. One of the controller had issue with a button. I then filed a claim online, then was requested to ship it with paid postage. 2 weeks after, I had the replacement arrived. A month later, the 2nd controller had the same issue, & I went through all the claim process, & had it replaced as well. What a deal!!!! Great work Microsoft!!!
DAN
GBXbox customer service is non existent Xbox customer service is non existent, I am actually gutted I bought my son an Xbox and not a PS after this. He is 11 and accidentally bought a game from the store, he immediately realised he’d clicked the wrong thing and cancelled the purchase and requested a refund. This was granted but the Microsoft Xbox have not refunded the £75 it’s been over 2 weeks. We have called 3 times and been told they have an error globally and we have to manually request it now. It says something when they have to steal of little kids to get profit!!!! Buy a PlayStation and save yourself the hassle.
Sophie M
GBGame purchases missing I have purchased multiple games that Xbox then says I don't own. I have to hard reset the Xbox to be able to use one of them, but for every other game that I have purchased (and have a receipt for) I have to go into my order history, scroll through every purchase made since and then view it through that - suddenly it says I do own it and can install. How are my purchased games just going missing?
James Segrove
GBThere Is No Support What support? They've stopped any support whatsoever. Try filling out their stupid boxes with something more complex than 'I can't sign in' and you'll come up against a brick wall, with no help available. Useless and CAN NOT RECOMMEND And while we at it...I sent back a 6 month old controller to you to be fixed. They returned another broken controller! But when I tried to register the new broken controller to return it, I was met with the statement that the controller was out of warranty! I'd accept this if you were criminals...instead you're just CNUTS