Katerina
GBExcellent customer service. Excellent customer service. There was a fault with my Xbox. Printed off a label, posted back free of charge. Received back within data all fixed. Superb
David Bennett
GBIdentification fraudster/hacker and… SCUMBAGS Identification fraudster/hacker and cyber stalker harrasing and pestering me while playing my CPU games. Also hacked my modern warfare on Xbox one and ruined my games on multiple occasions. Fight night champion also hacked by a spy an intruder and trespasser at the property. You have now been banned from my account and bank until the culprits have been removed and the issue resolved there will be no more business for Xbox on any of my accounts. I want an explanation as it cost me money on a subscription service. Also now cancelled. Also no means of contact in order to speak to a customer service representative through email or by telephone. Have you anything to say for yourself? @XBOX been a customer for over 15 years.
DAN
GBXbox customer service is non existent Xbox customer service is non existent, I am actually gutted I bought my son an Xbox and not a PS after this. He is 11 and accidentally bought a game from the store, he immediately realised he’d clicked the wrong thing and cancelled the purchase and requested a refund. This was granted but the Microsoft Xbox have not refunded the £75 it’s been over 2 weeks. We have called 3 times and been told they have an error globally and we have to manually request it now. It says something when they have to steal of little kids to get profit!!!! Buy a PlayStation and save yourself the hassle.
Rod Harper
GBThe worst computing device ever made by… The worst computing device ever made by humans. Series X useless for FM 23 RAM and VRAM totally insufficient and no tools to clean the junk out. No replies for Xbox Support, Microsoft or TURN10. totally fraudulent NOT FIT FOR PURPOSE and should never be on the market. No refunds nothing just totally useless junk, typical Bill Gates con.
Lars Mackenhauer
DK**Exceptional Customer Support at Xbox **Exceptional Customer Support at Xbox: A Shoutout to Sejer** From the moment I reached out to Xbox customer support, I was met with nothing but the utmost professionalism and empathy, especially from an employee named Sejer. Facing a persistent fault in "Crusader Kings III," I was frustrated and in need of assistance. Sejer was not only a **listening ear** but also an **understanding guide** through the troubleshooting process. Unlike my experience with Paradox Interactive, which was disheartening and could best be described as **effortless**, Sejer stood out by **actively following up** with me the next day. This level of dedication is rare and commendable. After the unhelpful advice to simply restart my Xbox X and the subsequent inability to post in the Paradox forum, Sejer's persistence in resolving my issue was a breath of fresh air. I extend my highest commendations to Sejer and the Xbox customer support team for their **exemplary service**. It's employees like Sejer who elevate a brand and build lasting customer loyalty. Thank you for going above and beyond! Xbox refunded my money 🌟🌟🌟🌟🌟