Trash! Trash! ...and every time I purchase Xbox live to game with friends, it gets WORSE! It is consistently trash across all games. For your sanity, and enjoyment of gaming, play on ANY OTHER NETWORK. No support at all. Gigabytes of self-help pages but none of it works. It's designed to distract people from finding solutions or realising there is no support. Xbox is done! Microsoft is a scam. I have given today's date, as I have just lost months of work because of their inability to provide a stable server. Ridiculous. EDT: Fixed a typo.

Accessibility is f****** brutal I just… Accessibility is f****** brutal I just want to play a f****** game accessibility what cries become of you When I want to play a f****** game I want access not f****** hundreds of bloody f****** is only shapable I want a player game

Non Existent Customer Support I tried to contact Xbox regarding an issue where the controller was not working correctly - it isn't pausing DVDs. I already looked through their help resources and went through their troubleshooting guides. They straight up refused to let me contact anyone. "Phone calls and chats aren't available for this issue." How the heck is it legal for them to simply refuse to provide customer support for their products?

**Exceptional Customer Support at Xbox **Exceptional Customer Support at Xbox: A Shoutout to Sejer** From the moment I reached out to Xbox customer support, I was met with nothing but the utmost professionalism and empathy, especially from an employee named Sejer. Facing a persistent fault in "Crusader Kings III," I was frustrated and in need of assistance. Sejer was not only a **listening ear** but also an **understanding guide** through the troubleshooting process. Unlike my experience with Paradox Interactive, which was disheartening and could best be described as **effortless**, Sejer stood out by **actively following up** with me the next day. This level of dedication is rare and commendable. After the unhelpful advice to simply restart my Xbox X and the subsequent inability to post in the Paradox forum, Sejer's persistence in resolving my issue was a breath of fresh air. I extend my highest commendations to Sejer and the Xbox customer support team for their **exemplary service**. It's employees like Sejer who elevate a brand and build lasting customer loyalty. Thank you for going above and beyond! Xbox refunded my money 🌟🌟🌟🌟🌟

3 phone calls, 3 hours and still they have no idea 3 phone calls, over an hour on hold and cut off twice when the advisor can't figure out the issue. Almost 3 hrs on the phone in total. Console needed a software update and this basically destroyed my perfectly working xbox. Advisors are hit and miss either knowledge, some genuinely try and others are clueless. Buy a different console and save yourself the headaches.