Joshua smith
GBMy account been suspended for year now… My account has been suspended for a year now. enforcement team is useless. They never listen to you or anything like that, and I still have no idea what the reason is for the suspension. Account Reinstatement is useless "We received your service request and after review, I found Two-Step Verification (TSV) has been enabled on the account." You can't get your account back if it's suspended. I don't recommend Xbox.
DAN
GBXbox customer service is non existent Xbox customer service is non existent, I am actually gutted I bought my son an Xbox and not a PS after this. He is 11 and accidentally bought a game from the store, he immediately realised he’d clicked the wrong thing and cancelled the purchase and requested a refund. This was granted but the Microsoft Xbox have not refunded the £75 it’s been over 2 weeks. We have called 3 times and been told they have an error globally and we have to manually request it now. It says something when they have to steal of little kids to get profit!!!! Buy a PlayStation and save yourself the hassle.
Mr Allan West
GBDon't ever buy Xbox their money grubbing scumbags So I've been a Xbox user for many years it was my go to console, but now it's been ruined by recent changes over the past year, I can't even put in a complaint about this to them, when asking anyone in the community to try see what others though and put a complaint in they silence me like dictators, So Xbox has changed with the new home page meaning even more ads you can't even find your own stuff for ads constantly all over the page or change your page, No free games anymore, Rewards have turned gaming into a chore everyday taking all fun from gaming for me, used to be a few minutes each day and the odd hour task a week, now it's at least a hour each day and I've found I only turned on my Xbox to do the rewards tasks and just got so tired of it, Weekly streaks for rewards just got taken away like they ment nothing just 1 week short of a 270 week streak and a 10 week streak reward ( 5 years I did it for never missed a week ) Can't even complain because the dictatorship at Xbox wants to silence me, Well I won't be silenced if you want a games console but playstation, free games, no ad bs all over your home page, rewards aren't a chore to spend hours doing takes minutes and if you need help you can get it unlike Xbox who F u over at every turn I only wanted to complain at the state they've done things but never they try to silence me 😡 F u Xbox you will never silence me you scumbags 😡😡😡😡
Rod Harper
GBThe worst computing device ever made by… The worst computing device ever made by humans. Series X useless for FM 23 RAM and VRAM totally insufficient and no tools to clean the junk out. No replies for Xbox Support, Microsoft or TURN10. totally fraudulent NOT FIT FOR PURPOSE and should never be on the market. No refunds nothing just totally useless junk, typical Bill Gates con.
Paul
GBTrash! Trash! ...and every time I purchase Xbox live to game with friends, it gets WORSE! It is consistently trash across all games. For your sanity, and enjoyment of gaming, play on ANY OTHER NETWORK. No support at all. Gigabytes of self-help pages but none of it works. It's designed to distract people from finding solutions or realising there is no support. Xbox is done! Microsoft is a scam. I have given today's date, as I have just lost months of work because of their inability to provide a stable server. Ridiculous. EDT: Fixed a typo.