These people are the worst in support,I… These people are the worst in support,I tried to delink my switch account and everything was going good until mentioned I'm not getting another switch.Then came the crap saying that we can't help you.

Dreadful - Dispute the Transaction As noted below, their customer service is appalling. The worst I’ve ever dealt with. Not only did they not provide the service purchased, the chat service was inaccessible on all my devices; I attempted umpteen times. They refused to respond via any other channel and just resent the same useless instructions. I raised a chargeback with my bank and disputed the transaction and would advise others to do the same vs. wrestling with their broken servicing tools.

Total disrespect towards the customer Dear Nintendo professionals, good afternoon. I am still unable to use any credit card on my Nintendo account. I have opened accounts in other countries where I have residency and bank accounts with cards issued by those countries, and in none of them am I allowed to make purchases. I have bank accounts and Nintendo accounts in the USA, Brazil, and Argentina, and in none of them can I use any credit card. I have tried dozens of cards, cancelled and requested new cards from banks, tried single-use or fixed-use virtual cards, tried physical cards, and so far, nothing. Not only have you not solved the problem, but you also do not provide any explanation. You don't tell me if something might be wrong, you don't tell me if you simply don't allow me to use them because you don't like me, you don't tell me if it's prejudice against me, you don't tell me anything. You don't provide any decent contact channel, you don't care about customers who want to spend money with your company. Do you realize this? I am trying to spend my money on your company and you won't let me do that. What a complete disregard, it's lamentable. I await any explanation that is minimally plausible. I can only conclude that Nintendo has some prejudiced reason for preventing me from spending my money on their company, because it is not possible that a world leader in games and technology cannot simply provide a coherent explanation of why they don't allow me to use any credit card. This is a consumer disregard. I have provided the console serial number, all the details of the dozens of cards I tried to use, account information, everything, and incredibly these incredible professionals responded to me as follows: "we cannot help you with this issue. We cannot share any more information,"... Can't you even say why you won't let me buy from your company? Is that what you're going to tell me? It must be something prejudiced against me, it can only be.

Nintendo's greed is out of hand... Nintendo is one of, if not the most greedy company in existence. Whatever bubble the executives live in must be fantastic if they think they can get away with potentially murdering another game company. Not only do they strike and sue people who make fan games (Free ones too, otherwise it would not be a huge deal), Emulation of games which have no other medium to play on (If they someday release re-optimized versions of these games in the future, this point will change, as they don't even sell the games people emulate anymore, nor the consoles to play them on), and other such things, but they take down free modifications to other games, that not only expose people to their IP and potentially create new customers, but also enhance people's lives. And with their attack on Garry's mod, a game that is already a mod of Half Life 2 (As the name implies) they are making a statement that nothing that is their's is allowed to be shared. I would not be surprised if YouTube videos where people showcase Nintendo's games, which is, again, free advertisement from the youtubers who have to buy these games. 0/10 Bad Company, Bad Legal Team. P.S. I hope Nintendo comes to their senses and sees what they are doing is toxic not only to their customers but to their own company. People's opinions on Nintendo currently are not high, and they only grow lesser every day.

Buyer Beware Engages in predatorial practices....Keeps charging my account even though my daughter hasn't had an active account with this company for more than 3 years. I would suggest buying a gift card to pay for anything online with Nintendo, this way you won't have to waste an insurmountable time dealing with customer representatives who don't know how to address the questionable practices of their company. In my case, on 4/14/2024 around 10 a.m. in the morning "Nathan" the supervisor -- who told me, a national news reporter he was going "educate me" -- hung up on me....Real professional Nathan. I will be looking into the unethical practices of this company and how far reaching it is. Caveat emptor.