Disgusted by the Customer Service. Disgusted by the Customer Service. They just copy and paste everything into a common conversation without properly helping their customers. My son was trying to download a game that was almost £40 as they stopped sending games with SD cards and instead on just a code . My son’s game downloaded but was not able to find it anywhere and now the code can not be used again. What annoys me, the most is that the case was not dealt with and Nintendo said that they are closing the case as they had already replied… bering in mind the situation was not sorted.

Stay away Absolutely disgusting! The console is two months old, stopped working and there telling me I need to pay £ 158 to get it fixed and if I don’t pay the £158 there send it back to me still broken. stay away from this awful customer service its terrible, and they were laughing at me on the phone avoid Nintendo!!!

Genuinely the worst customer service of… Genuinely the worst customer service of any company ive used, let alone a world wide brand. Not only is the intake process terrible, slow, inefficient, I'm only coming to you because your poorly made device's joystick doesn't even work any longer, that's the only job of the device: be able to play. Customer service assured me it was reduced cost because it has happened to EVERYONE seemingly with a switch (shameful design/execution) and then tried to change it once its all been sent in signed for and card down 3x as much as they quoted me. Just an easy solution, never getting a Nintendo device again.

such a bad website such a bad website, incredibly hard to understand whether i am buying a game in the parent or child profile, impossible to find out in which profile i bought previous sofwares. i would like to buy a new game but i am unable to without knowing whether i am buying in the right profile, to do so i would need to see my purhase history which i cant. parent controls app has too many problems. nintendo really sucks big time, they really should sit down with their clients.

I have 7 years in prison because of Nintendo Horrible customer service. I called Nintendo to ask them if their fridge was running. They said yes, so I told them the funniest joke. They immediately had FBI agents bursting down my door and spraying me with their special sauce. I am now in prison trying to escape with sharpened Joy-Cons, so maybe they're kinda good. Idk I'm gay.