I hate Nintendo with a passion. Bad company, copystrikes everything even if its for old IPs, quite literally the most anti-consumer company ever. It's insane how they are still in business.

Genuinely the worst customer service of… Genuinely the worst customer service of any company ive used, let alone a world wide brand. Not only is the intake process terrible, slow, inefficient, I'm only coming to you because your poorly made device's joystick doesn't even work any longer, that's the only job of the device: be able to play. Customer service assured me it was reduced cost because it has happened to EVERYONE seemingly with a switch (shameful design/execution) and then tried to change it once its all been sent in signed for and card down 3x as much as they quoted me. Just an easy solution, never getting a Nintendo device again.

Great console the Nintendo switch is… Great console the Nintendo switch is and the games are fun my favorite is Mario Kart 8 Delux

These people are the worst in support,I… These people are the worst in support,I tried to delink my switch account and everything was going good until mentioned I'm not getting another switch.Then came the crap saying that we can't help you.

Despite all the bad reviews Despite all the bad reviews, I’ve had a really neutral or generally positive experience with Nintendo, their website and customer service. joycons: I had to get like 8 repaired, which is crazy, but they really sat on the phone with me and walked through every single one to make sure they were broken and I shipped them for free, and received them again free of charge with no issues. I didn’t go through their website and instead called, and maybe that was the point of difference for me? If I’ve ever had issues I’ve called them and their customer service people are nice and helpful (shout out to Chris from Vancouver). Their online store: always ships super fast, this particular experience is reminiscing on spending some platinum points for a free item and getting it not even a week later in perfect condition. They often have merch you can’t get from other places. Though it would be nice if they would announce when preorders were dropping for collectors editions 😩