A simple purchase made difficult!? Wanted to purchase Xbox points and saw a good price on this site... Ordered Friday evening hoping to use what I'm to assume is receiving a code? However, didn't receive anything (after payment) until Tuesday which was an email explaining that I needed to call the office for further details? Not really sure about this lengthy process, don't experience this with any other online shopping? I'm sure there's a simple explanation but just not what I expected.

rubbish the second time i tried to buy points for my sons it said reviewing for over 12 hours then it got cancelled ! so now i will buy my points from [External links removed]/ from now on!

Codes did not arrive. I ordered some xbox points on Sunday, my account login details etc came through straight away but no codes. waited over 3 hours and still no code so emailed to cancel my order. I received a response on the Monday advising that my card had gone to fraud review and order was cancelled. I used my card on two more occasions later that day and both transactions went through. I guess these people are just not available at weekends in which case they shouldn't offer 24/7 codes.

Absolute awful customer service Absolute awful customer service whereby they don't adhere to distance buying and selling regulations. Incredibly unhelpful and damn right rude on telephone and via email. Avoid at all costs!

Would give them 0 stars if possible Would give them 0 stars if possible. An item they sent me was delivered to the wrong address (I have proof!) and they won't respond to my messages about it. I tried phoning the number on their website, but when I said "Gamesbite" the person who answered hung up on me! Furthur calls went straight to voice mail. Unbelievable customer service!