JOKE!!! I was.supposed to receive a full refund of a controller "i" purchased which i couldnt use WITHOUT the usb they were supposed to provide, now i have received an email saying i have been refunded and there isno money there!!! Defo telling my mates ect to.avoid this bulls**t company

Frustrating!, Code was smudged so it took ages to decipher it. My son has Aspergers and so it caused real upset. When we bought these off you before the code was printed clearly, but this looked like a scratch card very badly scratched making it really difficult.

Unhappy, very unhappy Ordered 3mth gold membership, knew it would have to wait until office hours. So waited and order had been closed, phoned and was told I didnt pass system checks and had been declined and money would be refunded. What checks?? Its not a loan or credit, I pay you for something and you give me my product. Money has been taken to clearly that wasnt the issue, what is?? Guy on the phone couldnt even tell me what I had failed, useless. Used to be happy with gamesbite, not anymore!!

Receive points in seconds? No States on website 24/7 service but they are closed when you call at weekends and had to call 3 days later to request they send them. Wasn't happy, also asked me for a landline telephone number to authorise the payment? I had already entered my bank passcode on the bank verification page, isn't that authorised enough?!

Codes did not arrive. I ordered some xbox points on Sunday, my account login details etc came through straight away but no codes. waited over 3 hours and still no code so emailed to cancel my order. I received a response on the Monday advising that my card had gone to fraud review and order was cancelled. I used my card on two more occasions later that day and both transactions went through. I guess these people are just not available at weekends in which case they shouldn't offer 24/7 codes.