Unhappy, very unhappy Ordered 3mth gold membership, knew it would have to wait until office hours. So waited and order had been closed, phoned and was told I didnt pass system checks and had been declined and money would be refunded. What checks?? Its not a loan or credit, I pay you for something and you give me my product. Money has been taken to clearly that wasnt the issue, what is?? Guy on the phone couldnt even tell me what I had failed, useless. Used to be happy with gamesbite, not anymore!!

Very poor I would like to know where my order is I never received the parcel still hasn't come not happy and than asking me to write a review ....,,, to reply they have refunded my money than why would you ask me to do a review just because I won't let them have my landline no cpamy has it I don't want phones call them they had my mobile and that was good enough so thanks again for your sarcastic message and please don't ever email me again. Yes I understand that put I have the right not to give out my phone number and when I order the parcel it prompt me for my number which it didn't and as you say you all about security post a e- mail on website showing I've had refund on what date and showing the end of card number well done !! As customer I won't us your site again and I will tell everyone I know ...

A simple purchase made difficult!? Wanted to purchase Xbox points and saw a good price on this site... Ordered Friday evening hoping to use what I'm to assume is receiving a code? However, didn't receive anything (after payment) until Tuesday which was an email explaining that I needed to call the office for further details? Not really sure about this lengthy process, don't experience this with any other online shopping? I'm sure there's a simple explanation but just not what I expected.

Ms points code did not work Hi I have been trying to contact you for the last few days as the code you gave me for the ms points did not work please tell me why , I ordered 800 ms points and it said code already active or something like that I tried it several times and still the same please could I get a full refund or a new code thanks please contact me on [email protected] ty

Little effort from Gamesbite. I order MS points and it said they would be processed and given in 10-15 minutes and about 1 hour later I received an email saying they had no stock which made me worry why they are selling the product and where my money was. I contact them via their messaging service available online and they insisted I'd have it in the next hour. About 2 hours later I still hadn't received it and I again contacted them and again they insisted it would be processed in the next hour. It got to about 1.55pm on a Friday so I checked their phone number and opening hours and saw they shut at 2pm on a Friday and so I called them and to my surprise someone answered but was very unresponsive on the phone but even more to my surprise, it was processed and given in 5-6 minutes. Shocking service, won't be using again.