Absolute awful customer service Absolute awful customer service whereby they don't adhere to distance buying and selling regulations. Incredibly unhelpful and damn right rude on telephone and via email. Avoid at all costs!

Still Waiting I ordered my 1200 Microsoft points yesterday at 6:00pm and still haven't got the code, I've received two invoice emails and a welcome e-mail but haven't got the code. I am waiting.

Little effort from Gamesbite. I order MS points and it said they would be processed and given in 10-15 minutes and about 1 hour later I received an email saying they had no stock which made me worry why they are selling the product and where my money was. I contact them via their messaging service available online and they insisted I'd have it in the next hour. About 2 hours later I still hadn't received it and I again contacted them and again they insisted it would be processed in the next hour. It got to about 1.55pm on a Friday so I checked their phone number and opening hours and saw they shut at 2pm on a Friday and so I called them and to my surprise someone answered but was very unresponsive on the phone but even more to my surprise, it was processed and given in 5-6 minutes. Shocking service, won't be using again.

Frustrating!, Code was smudged so it took ages to decipher it. My son has Aspergers and so it caused real upset. When we bought these off you before the code was printed clearly, but this looked like a scratch card very badly scratched making it really difficult.

Codes did not arrive. I ordered some xbox points on Sunday, my account login details etc came through straight away but no codes. waited over 3 hours and still no code so emailed to cancel my order. I received a response on the Monday advising that my card had gone to fraud review and order was cancelled. I used my card on two more occasions later that day and both transactions went through. I guess these people are just not available at weekends in which case they shouldn't offer 24/7 codes.