Very poor I would like to know where my order is I never received the parcel still hasn't come not happy and than asking me to write a review ....,,, to reply they have refunded my money than why would you ask me to do a review just because I won't let them have my landline no cpamy has it I don't want phones call them they had my mobile and that was good enough so thanks again for your sarcastic message and please don't ever email me again. Yes I understand that put I have the right not to give out my phone number and when I order the parcel it prompt me for my number which it didn't and as you say you all about security post a e- mail on website showing I've had refund on what date and showing the end of card number well done !! As customer I won't us your site again and I will tell everyone I know ...

JOKE!!! I was.supposed to receive a full refund of a controller "i" purchased which i couldnt use WITHOUT the usb they were supposed to provide, now i have received an email saying i have been refunded and there isno money there!!! Defo telling my mates ect to.avoid this bulls**t company

Still Waiting I ordered my 1200 Microsoft points yesterday at 6:00pm and still haven't got the code, I've received two invoice emails and a welcome e-mail but haven't got the code. I am waiting.

A simple purchase made difficult!? Wanted to purchase Xbox points and saw a good price on this site... Ordered Friday evening hoping to use what I'm to assume is receiving a code? However, didn't receive anything (after payment) until Tuesday which was an email explaining that I needed to call the office for further details? Not really sure about this lengthy process, don't experience this with any other online shopping? I'm sure there's a simple explanation but just not what I expected.

Codes did not arrive. I ordered some xbox points on Sunday, my account login details etc came through straight away but no codes. waited over 3 hours and still no code so emailed to cancel my order. I received a response on the Monday advising that my card had gone to fraud review and order was cancelled. I used my card on two more occasions later that day and both transactions went through. I guess these people are just not available at weekends in which case they shouldn't offer 24/7 codes.