Better than expected! It's now the second time I had to contact Gameforge's support for their game called "TERA". In both cases they replied within 8h, what is very fast, especially compared to other online gaming companies. My issues (this time I an item disappeared) were resolved and the answer was friendly and helpful. I'm rather happy with them!

When you get banned becayse you care… When you get banned becayse you care about your information security and use safe browser. They never warn you, and if you get in trouble in second part of the week you are doomed untill monday. They never explain problem in detail. But the worst I encountered was their statement "you had interaction with very well known gold seller". I mean how does very well known gold seller operates in game and you know it?

Scammy company One of the worst companies of ever. Almost never ban cheaters, banned players for respecting rules in the past (because they don't know how to compensate/make offline events), the support is in the hands of volunteers able to do whatever they want to. No one from the company deal with tickets, and it's up to volunteers to choose if they want to sanction someone or help someone, eventually few technical tickes go to tech team if the volunteers choose to sent them to the tech team.

Gameforge Kills Everything Gameforge effectively kills anything that gets in it's hands, no matter what it is. The multiple reviews are just staples of testaments to Gameforge's history. A look into their history and news articles can also easily corroborate any negative review listed here, including multiple usages of "GameForge is at it again..." Once a game becomes useless for their pocket, they drop support, but start pushing sales upon sales to suck up every last drop of blood from the game. (Most recently, their flagship title that kept a lot of money rolling in, TERA.) They don't hesitate to push promotional sales 2 months before closure, then refuse refunds or chargebacks because they know they got their suckers in the net and there's no escaping it. I sincerely hope Gameforge eventually crashes and burns belly-up. It's the least that could happen to this company that doesn't care about their communities. "Your [enter game title here] Team" No, "our greedy team" should be their signatures on posts. Don't false advertise. You're never for your customers, because the bottom dollar is all that ever matters. Corporate greed is awful.

game destroyer This company has destroyed so many good games I know, they`re buying good games and totally ruining them, making them pay to win. They are greedy and only want money , they don`t care if the pay to win change is going to kill the game or not , they`re just milking as much money as they can.Im not even going to talk about them banning streamers with 2 viewers for no reason if they play unofficial versions of their now ruined games.