the support is literally lying the support is literally lying, i am not saying they might be lying, they are 100% lying. i was charged with a 50$ payment but the product have never arrived. i have contacted support and it took them 4 days to get the initial response which was asking for my credentials. once i provided them with my credentials i was told that i was refunded and obviously believed it. a few weeks later i asked my bank if i was refunded and i was promptly answered that no i was not refunded gameforge simply lied to me. i got back to support which kept claiming i was refunded and ignored me once provided with my bank's statement.

Gameforge Kills Everything Gameforge effectively kills anything that gets in it's hands, no matter what it is. The multiple reviews are just staples of testaments to Gameforge's history. A look into their history and news articles can also easily corroborate any negative review listed here, including multiple usages of "GameForge is at it again..." Once a game becomes useless for their pocket, they drop support, but start pushing sales upon sales to suck up every last drop of blood from the game. (Most recently, their flagship title that kept a lot of money rolling in, TERA.) They don't hesitate to push promotional sales 2 months before closure, then refuse refunds or chargebacks because they know they got their suckers in the net and there's no escaping it. I sincerely hope Gameforge eventually crashes and burns belly-up. It's the least that could happen to this company that doesn't care about their communities. "Your [enter game title here] Team" No, "our greedy team" should be their signatures on posts. Don't false advertise. You're never for your customers, because the bottom dollar is all that ever matters. Corporate greed is awful.

This company is nothing but a SCAM This company is nothing but a SCAM. All of their games are controlled by SCAMMERS. I played OGame for a while, the moderators support cheaters who make regular players spend money. You can not express your feelings in the game, you can't make suggestions. Whenever they don't like your facts, they will BAN you from saying the truth. They will literally lock your account while you are a premium user for something silly. Then whenever you try to get in touch with support, the moderator will ask for money to be sent to his PERSONAL CASH APP account. Stay away from these SCAMMERS.

Permanent Bans/Support doesn't care Permanent banned in TERA after no warnings. ~Was in a guild ~Guild leader dissapeared and suddenly i got the lead ~Guild was high level so i stayed to receive some buffs ~Permanent banned because i was the leader of somehow "a racist guild" ~Support doesnt give half of a crap and doesn't wanna do anything about it even if they admitted I wasn't the one creating the guild ~Permanent banned after arround 600 hours in game Don't touch Gameforge games

Better than expected! It's now the second time I had to contact Gameforge's support for their game called "TERA". In both cases they replied within 8h, what is very fast, especially compared to other online gaming companies. My issues (this time I an item disappeared) were resolved and the answer was friendly and helpful. I'm rather happy with them!