the support is literally lying the support is literally lying, i am not saying they might be lying, they are 100% lying. i was charged with a 50$ payment but the product have never arrived. i have contacted support and it took them 4 days to get the initial response which was asking for my credentials. once i provided them with my credentials i was told that i was refunded and obviously believed it. a few weeks later i asked my bank if i was refunded and i was promptly answered that no i was not refunded gameforge simply lied to me. i got back to support which kept claiming i was refunded and ignored me once provided with my bank's statement.

Your questions are left..... Your questions are left to other players to answer on forums. They take away your in game stuff and in game money that you spent so many days and months crafting and earning. The stuff that makes you powerful in the game is mostly sold in their shop. Although I don't think they are to blame for the disappearance of the better parts of the maps it is annoying that they went. Really bad customer support. Virtually non existent.

Scammy company One of the worst companies of ever. Almost never ban cheaters, banned players for respecting rules in the past (because they don't know how to compensate/make offline events), the support is in the hands of volunteers able to do whatever they want to. No one from the company deal with tickets, and it's up to volunteers to choose if they want to sanction someone or help someone, eventually few technical tickes go to tech team if the volunteers choose to sent them to the tech team.

Don't spend any money on this game I… Don't spend any money on this game I spent $200 to buy Aion coins, I can't even use them because they have a techinical issue, they don't want to refund me either, while immediatly I sent them a request for refund.And shown proof that litteraly I can't spend the Aion coins and that it logs me out when I try to do so. Nor can they give me an estimated time of when the problem will be fixed it could take months or years. GAMEFORGE I WANT A REFUND!

AVOID AVOID AVOID Absolutely steer clear of this company at all costs. They have proven to be dishonest and are known for their deceitful practices. My account was inexplicably banned in Ogame, and when I reached out to them, they responded in an unprofessional and impolite manner. To my dismay, they disclosed sensitive information about me, including my gaming history, IP addresses, and other personal data. I have promptly filed a request for the deletion of my data under the GDPR Law and will be pursuing legal action to address this matter