Permanent Bans/Support doesn't care Permanent banned in TERA after no warnings. ~Was in a guild ~Guild leader dissapeared and suddenly i got the lead ~Guild was high level so i stayed to receive some buffs ~Permanent banned because i was the leader of somehow "a racist guild" ~Support doesnt give half of a crap and doesn't wanna do anything about it even if they admitted I wasn't the one creating the guild ~Permanent banned after arround 600 hours in game Don't touch Gameforge games

Gameforge does not respect anything or anyone Gameforge does not respect anything or anyone. They don't care how money you spent on their products. They don't care how much time and effort you put into your accounts. They don't appreciate if you were loyal to them in the past 15 years even when everyone else was criticising their games. On the evening of May 26th the product team of one of their most iconic games 'Gladiatus' returned out of nowhere without having anything to do with the game in the past 6 years and banned out hundreds of their paying players without the possibility of appeal or any legal remedy. All because they were unable to fix a game-killing bug for MONTHS which was present in the game due to their ignorance and incompetence. Shame on you Gameforge!

When you get banned becayse you care… When you get banned becayse you care about your information security and use safe browser. They never warn you, and if you get in trouble in second part of the week you are doomed untill monday. They never explain problem in detail. But the worst I encountered was their statement "you had interaction with very well known gold seller". I mean how does very well known gold seller operates in game and you know it?

They effectively kill any game Split the community, banning the loudest (e.g. on reddit) accounts in the game, hardcore monetization and milking the most devoted fans to the limit, hated by 95% of players. They effectively kill any game

the support is literally lying the support is literally lying, i am not saying they might be lying, they are 100% lying. i was charged with a 50$ payment but the product have never arrived. i have contacted support and it took them 4 days to get the initial response which was asking for my credentials. once i provided them with my credentials i was told that i was refunded and obviously believed it. a few weeks later i asked my bank if i was refunded and i was promptly answered that no i was not refunded gameforge simply lied to me. i got back to support which kept claiming i was refunded and ignored me once provided with my bank's statement.