Your questions are left..... Your questions are left to other players to answer on forums. They take away your in game stuff and in game money that you spent so many days and months crafting and earning. The stuff that makes you powerful in the game is mostly sold in their shop. Although I don't think they are to blame for the disappearance of the better parts of the maps it is annoying that they went. Really bad customer support. Virtually non existent.

This company is nothing but a SCAM This company is nothing but a SCAM. All of their games are controlled by SCAMMERS. I played OGame for a while, the moderators support cheaters who make regular players spend money. You can not express your feelings in the game, you can't make suggestions. Whenever they don't like your facts, they will BAN you from saying the truth. They will literally lock your account while you are a premium user for something silly. Then whenever you try to get in touch with support, the moderator will ask for money to be sent to his PERSONAL CASH APP account. Stay away from these SCAMMERS.

the support is literally lying the support is literally lying, i am not saying they might be lying, they are 100% lying. i was charged with a 50$ payment but the product have never arrived. i have contacted support and it took them 4 days to get the initial response which was asking for my credentials. once i provided them with my credentials i was told that i was refunded and obviously believed it. a few weeks later i asked my bank if i was refunded and i was promptly answered that no i was not refunded gameforge simply lied to me. i got back to support which kept claiming i was refunded and ignored me once provided with my bank's statement.

the worst company in the world of video games. the worst company in the world of video games. this company removes negative comments you put on facebook/youtube or see you banned in some cases. I've been playing aion for years. they don't banned the cheater because money,you reset some things that took you years to do. I wouldn't even dare talk about their communication and support that sends you an answer without even reading it. Anyway, a lot to say about this company if you see games under this editors just run away.

One corrupt company One corrupt company. They sent an unsolicited text to my elderly father and charged him a £3 subscription. I have LPA. I have spent hours trying to sort it out but they make it impossible to sort out. Customer services assured me that it was not a subscription and that they would refund the money. However, they then sent me an email telling me how to use 'my' subscription and completely disregarding our conversation. Now a third party has said that it not possible to refund the money but asked for my father's bank details. I cannot trust this company.