Better than expected! It's now the second time I had to contact Gameforge's support for their game called "TERA". In both cases they replied within 8h, what is very fast, especially compared to other online gaming companies. My issues (this time I an item disappeared) were resolved and the answer was friendly and helpful. I'm rather happy with them!

They should be called Scamforge They should be called Scamforge. Most predatory monetisation u can imagine. "f2p" games that require tons of money to even progress into an actual campaign. Bullcrap to say at least. Avoid at all cost,

the worst company in the world of video games. the worst company in the world of video games. this company removes negative comments you put on facebook/youtube or see you banned in some cases. I've been playing aion for years. they don't banned the cheater because money,you reset some things that took you years to do. I wouldn't even dare talk about their communication and support that sends you an answer without even reading it. Anyway, a lot to say about this company if you see games under this editors just run away.

Gameforge does not respect anything or anyone Gameforge does not respect anything or anyone. They don't care how money you spent on their products. They don't care how much time and effort you put into your accounts. They don't appreciate if you were loyal to them in the past 15 years even when everyone else was criticising their games. On the evening of May 26th the product team of one of their most iconic games 'Gladiatus' returned out of nowhere without having anything to do with the game in the past 6 years and banned out hundreds of their paying players without the possibility of appeal or any legal remedy. All because they were unable to fix a game-killing bug for MONTHS which was present in the game due to their ignorance and incompetence. Shame on you Gameforge!

the support is literally lying the support is literally lying, i am not saying they might be lying, they are 100% lying. i was charged with a 50$ payment but the product have never arrived. i have contacted support and it took them 4 days to get the initial response which was asking for my credentials. once i provided them with my credentials i was told that i was refunded and obviously believed it. a few weeks later i asked my bank if i was refunded and i was promptly answered that no i was not refunded gameforge simply lied to me. i got back to support which kept claiming i was refunded and ignored me once provided with my bank's statement.