the support is literally lying the support is literally lying, i am not saying they might be lying, they are 100% lying. i was charged with a 50$ payment but the product have never arrived. i have contacted support and it took them 4 days to get the initial response which was asking for my credentials. once i provided them with my credentials i was told that i was refunded and obviously believed it. a few weeks later i asked my bank if i was refunded and i was promptly answered that no i was not refunded gameforge simply lied to me. i got back to support which kept claiming i was refunded and ignored me once provided with my bank's statement.

Don't spend any money on this game I… Don't spend any money on this game I spent $200 to buy Aion coins, I can't even use them because they have a techinical issue, they don't want to refund me either, while immediatly I sent them a request for refund.And shown proof that litteraly I can't spend the Aion coins and that it logs me out when I try to do so. Nor can they give me an estimated time of when the problem will be fixed it could take months or years. GAMEFORGE I WANT A REFUND!

They should be called Scamforge They should be called Scamforge. Most predatory monetisation u can imagine. "f2p" games that require tons of money to even progress into an actual campaign. Bullcrap to say at least. Avoid at all cost,

They effectively kill any game Split the community, banning the loudest (e.g. on reddit) accounts in the game, hardcore monetization and milking the most devoted fans to the limit, hated by 95% of players. They effectively kill any game

Better than expected! It's now the second time I had to contact Gameforge's support for their game called "TERA". In both cases they replied within 8h, what is very fast, especially compared to other online gaming companies. My issues (this time I an item disappeared) were resolved and the answer was friendly and helpful. I'm rather happy with them!