Your questions are left..... Your questions are left to other players to answer on forums. They take away your in game stuff and in game money that you spent so many days and months crafting and earning. The stuff that makes you powerful in the game is mostly sold in their shop. Although I don't think they are to blame for the disappearance of the better parts of the maps it is annoying that they went. Really bad customer support. Virtually non existent.

AVOID AVOID AVOID Absolutely steer clear of this company at all costs. They have proven to be dishonest and are known for their deceitful practices. My account was inexplicably banned in Ogame, and when I reached out to them, they responded in an unprofessional and impolite manner. To my dismay, they disclosed sensitive information about me, including my gaming history, IP addresses, and other personal data. I have promptly filed a request for the deletion of my data under the GDPR Law and will be pursuing legal action to address this matter

They effectively kill any game Split the community, banning the loudest (e.g. on reddit) accounts in the game, hardcore monetization and milking the most devoted fans to the limit, hated by 95% of players. They effectively kill any game

When you get banned becayse you care… When you get banned becayse you care about your information security and use safe browser. They never warn you, and if you get in trouble in second part of the week you are doomed untill monday. They never explain problem in detail. But the worst I encountered was their statement "you had interaction with very well known gold seller". I mean how does very well known gold seller operates in game and you know it?

the support is literally lying the support is literally lying, i am not saying they might be lying, they are 100% lying. i was charged with a 50$ payment but the product have never arrived. i have contacted support and it took them 4 days to get the initial response which was asking for my credentials. once i provided them with my credentials i was told that i was refunded and obviously believed it. a few weeks later i asked my bank if i was refunded and i was promptly answered that no i was not refunded gameforge simply lied to me. i got back to support which kept claiming i was refunded and ignored me once provided with my bank's statement.