Permanent Bans/Support doesn't care Permanent banned in TERA after no warnings. ~Was in a guild ~Guild leader dissapeared and suddenly i got the lead ~Guild was high level so i stayed to receive some buffs ~Permanent banned because i was the leader of somehow "a racist guild" ~Support doesnt give half of a crap and doesn't wanna do anything about it even if they admitted I wasn't the one creating the guild ~Permanent banned after arround 600 hours in game Don't touch Gameforge games

AVOID AVOID AVOID Absolutely steer clear of this company at all costs. They have proven to be dishonest and are known for their deceitful practices. My account was inexplicably banned in Ogame, and when I reached out to them, they responded in an unprofessional and impolite manner. To my dismay, they disclosed sensitive information about me, including my gaming history, IP addresses, and other personal data. I have promptly filed a request for the deletion of my data under the GDPR Law and will be pursuing legal action to address this matter

The GameForge is the worst gaming… The GameForge is the worst gaming platform i ever meet, you cand spent 10 20k euro and they don't give a s..., you can get ban automatically from system and they don't investigate, they just saying you use illegal soft or hack. The system is wrong, the support is crap, ridicoulus they just try to scam you. Stay away from this company, scaming scaming, scaming. Each support team from all countries are a deasaster, this people are sick.

Scammy company One of the worst companies of ever. Almost never ban cheaters, banned players for respecting rules in the past (because they don't know how to compensate/make offline events), the support is in the hands of volunteers able to do whatever they want to. No one from the company deal with tickets, and it's up to volunteers to choose if they want to sanction someone or help someone, eventually few technical tickes go to tech team if the volunteers choose to sent them to the tech team.

Better than expected! It's now the second time I had to contact Gameforge's support for their game called "TERA". In both cases they replied within 8h, what is very fast, especially compared to other online gaming companies. My issues (this time I an item disappeared) were resolved and the answer was friendly and helpful. I'm rather happy with them!