the support is literally lying the support is literally lying, i am not saying they might be lying, they are 100% lying. i was charged with a 50$ payment but the product have never arrived. i have contacted support and it took them 4 days to get the initial response which was asking for my credentials. once i provided them with my credentials i was told that i was refunded and obviously believed it. a few weeks later i asked my bank if i was refunded and i was promptly answered that no i was not refunded gameforge simply lied to me. i got back to support which kept claiming i was refunded and ignored me once provided with my bank's statement.

They should be called Scamforge They should be called Scamforge. Most predatory monetisation u can imagine. "f2p" games that require tons of money to even progress into an actual campaign. Bullcrap to say at least. Avoid at all cost,

Better than expected! It's now the second time I had to contact Gameforge's support for their game called "TERA". In both cases they replied within 8h, what is very fast, especially compared to other online gaming companies. My issues (this time I an item disappeared) were resolved and the answer was friendly and helpful. I'm rather happy with them!

Your questions are left..... Your questions are left to other players to answer on forums. They take away your in game stuff and in game money that you spent so many days and months crafting and earning. The stuff that makes you powerful in the game is mostly sold in their shop. Although I don't think they are to blame for the disappearance of the better parts of the maps it is annoying that they went. Really bad customer support. Virtually non existent.

The GameForge is the worst gaming… The GameForge is the worst gaming platform i ever meet, you cand spent 10 20k euro and they don't give a s..., you can get ban automatically from system and they don't investigate, they just saying you use illegal soft or hack. The system is wrong, the support is crap, ridicoulus they just try to scam you. Stay away from this company, scaming scaming, scaming. Each support team from all countries are a deasaster, this people are sick.