Your questions are left..... Your questions are left to other players to answer on forums. They take away your in game stuff and in game money that you spent so many days and months crafting and earning. The stuff that makes you powerful in the game is mostly sold in their shop. Although I don't think they are to blame for the disappearance of the better parts of the maps it is annoying that they went. Really bad customer support. Virtually non existent.

the worst company in the world of video games. the worst company in the world of video games. this company removes negative comments you put on facebook/youtube or see you banned in some cases. I've been playing aion for years. they don't banned the cheater because money,you reset some things that took you years to do. I wouldn't even dare talk about their communication and support that sends you an answer without even reading it. Anyway, a lot to say about this company if you see games under this editors just run away.

the support is literally lying the support is literally lying, i am not saying they might be lying, they are 100% lying. i was charged with a 50$ payment but the product have never arrived. i have contacted support and it took them 4 days to get the initial response which was asking for my credentials. once i provided them with my credentials i was told that i was refunded and obviously believed it. a few weeks later i asked my bank if i was refunded and i was promptly answered that no i was not refunded gameforge simply lied to me. i got back to support which kept claiming i was refunded and ignored me once provided with my bank's statement.

Gameforge does not respect anything or anyone Gameforge does not respect anything or anyone. They don't care how money you spent on their products. They don't care how much time and effort you put into your accounts. They don't appreciate if you were loyal to them in the past 15 years even when everyone else was criticising their games. On the evening of May 26th the product team of one of their most iconic games 'Gladiatus' returned out of nowhere without having anything to do with the game in the past 6 years and banned out hundreds of their paying players without the possibility of appeal or any legal remedy. All because they were unable to fix a game-killing bug for MONTHS which was present in the game due to their ignorance and incompetence. Shame on you Gameforge!

Gameforge is the WORST ! Gameforge is by far the WORST publisher out there.. all they do is contact asian developers who do a great job, release these Games on the european and US market with far less content and behind a huge paywall... They completely RUIN good games with this "strategy".. no wonder they lose more players everyday. please dont get a contract with these scalpers and scammers !