Better than expected! It's now the second time I had to contact Gameforge's support for their game called "TERA". In both cases they replied within 8h, what is very fast, especially compared to other online gaming companies. My issues (this time I an item disappeared) were resolved and the answer was friendly and helpful. I'm rather happy with them!

They effectively kill any game Split the community, banning the loudest (e.g. on reddit) accounts in the game, hardcore monetization and milking the most devoted fans to the limit, hated by 95% of players. They effectively kill any game

Your questions are left..... Your questions are left to other players to answer on forums. They take away your in game stuff and in game money that you spent so many days and months crafting and earning. The stuff that makes you powerful in the game is mostly sold in their shop. Although I don't think they are to blame for the disappearance of the better parts of the maps it is annoying that they went. Really bad customer support. Virtually non existent.

Worst game publisher 2024 This is probably the worst game publisher world wide. Their games are filled with Bots and Cheaters and there are lot of bugs (see their games, Metin2 & Nostale) They have no transparency and the players are left in the dark. I have seen a lot game publishers that were not doing a great job but Gameforge is literally the worst of all of them. You can also get banned for no reason in their game, if a GameMaster (GM) dislikes you or if a player has connections to higher ups (GMs, CMs, etc) you can simply get perma banned, because Gameforge ToS even say that you can get banned for no reason. Most of their games are empty if you compare it to the past and they already closed down a lot games/servers.

Gameforge does not respect anything or anyone Gameforge does not respect anything or anyone. They don't care how money you spent on their products. They don't care how much time and effort you put into your accounts. They don't appreciate if you were loyal to them in the past 15 years even when everyone else was criticising their games. On the evening of May 26th the product team of one of their most iconic games 'Gladiatus' returned out of nowhere without having anything to do with the game in the past 6 years and banned out hundreds of their paying players without the possibility of appeal or any legal remedy. All because they were unable to fix a game-killing bug for MONTHS which was present in the game due to their ignorance and incompetence. Shame on you Gameforge!