Levin
GBGameforge Kills Everything Gameforge effectively kills anything that gets in it's hands, no matter what it is. The multiple reviews are just staples of testaments to Gameforge's history. A look into their history and news articles can also easily corroborate any negative review listed here, including multiple usages of "GameForge is at it again..." Once a game becomes useless for their pocket, they drop support, but start pushing sales upon sales to suck up every last drop of blood from the game. (Most recently, their flagship title that kept a lot of money rolling in, TERA.) They don't hesitate to push promotional sales 2 months before closure, then refuse refunds or chargebacks because they know they got their suckers in the net and there's no escaping it. I sincerely hope Gameforge eventually crashes and burns belly-up. It's the least that could happen to this company that doesn't care about their communities. "Your [enter game title here] Team" No, "our greedy team" should be their signatures on posts. Don't false advertise. You're never for your customers, because the bottom dollar is all that ever matters. Corporate greed is awful.
L0nd0ner
GBOne corrupt company One corrupt company. They sent an unsolicited text to my elderly father and charged him a £3 subscription. I have LPA. I have spent hours trying to sort it out but they make it impossible to sort out. Customer services assured me that it was not a subscription and that they would refund the money. However, they then sent me an email telling me how to use 'my' subscription and completely disregarding our conversation. Now a third party has said that it not possible to refund the money but asked for my father's bank details. I cannot trust this company.
Dawn Jones
GBYour questions are left..... Your questions are left to other players to answer on forums. They take away your in game stuff and in game money that you spent so many days and months crafting and earning. The stuff that makes you powerful in the game is mostly sold in their shop. Although I don't think they are to blame for the disappearance of the better parts of the maps it is annoying that they went. Really bad customer support. Virtually non existent.
Ted
DEBetter than expected! It's now the second time I had to contact Gameforge's support for their game called "TERA". In both cases they replied within 8h, what is very fast, especially compared to other online gaming companies. My issues (this time I an item disappeared) were resolved and the answer was friendly and helpful. I'm rather happy with them!
eli
ILthe support is literally lying the support is literally lying, i am not saying they might be lying, they are 100% lying. i was charged with a 50$ payment but the product have never arrived. i have contacted support and it took them 4 days to get the initial response which was asking for my credentials. once i provided them with my credentials i was told that i was refunded and obviously believed it. a few weeks later i asked my bank if i was refunded and i was promptly answered that no i was not refunded gameforge simply lied to me. i got back to support which kept claiming i was refunded and ignored me once provided with my bank's statement.