AVOID AVOID AVOID Absolutely steer clear of this company at all costs. They have proven to be dishonest and are known for their deceitful practices. My account was inexplicably banned in Ogame, and when I reached out to them, they responded in an unprofessional and impolite manner. To my dismay, they disclosed sensitive information about me, including my gaming history, IP addresses, and other personal data. I have promptly filed a request for the deletion of my data under the GDPR Law and will be pursuing legal action to address this matter

When you get banned becayse you care… When you get banned becayse you care about your information security and use safe browser. They never warn you, and if you get in trouble in second part of the week you are doomed untill monday. They never explain problem in detail. But the worst I encountered was their statement "you had interaction with very well known gold seller". I mean how does very well known gold seller operates in game and you know it?

the support is literally lying the support is literally lying, i am not saying they might be lying, they are 100% lying. i was charged with a 50$ payment but the product have never arrived. i have contacted support and it took them 4 days to get the initial response which was asking for my credentials. once i provided them with my credentials i was told that i was refunded and obviously believed it. a few weeks later i asked my bank if i was refunded and i was promptly answered that no i was not refunded gameforge simply lied to me. i got back to support which kept claiming i was refunded and ignored me once provided with my bank's statement.

Don't spend any money on this game I… Don't spend any money on this game I spent $200 to buy Aion coins, I can't even use them because they have a techinical issue, they don't want to refund me either, while immediatly I sent them a request for refund.And shown proof that litteraly I can't spend the Aion coins and that it logs me out when I try to do so. Nor can they give me an estimated time of when the problem will be fixed it could take months or years. GAMEFORGE I WANT A REFUND!

Permanent Bans/Support doesn't care Permanent banned in TERA after no warnings. ~Was in a guild ~Guild leader dissapeared and suddenly i got the lead ~Guild was high level so i stayed to receive some buffs ~Permanent banned because i was the leader of somehow "a racist guild" ~Support doesnt give half of a crap and doesn't wanna do anything about it even if they admitted I wasn't the one creating the guild ~Permanent banned after arround 600 hours in game Don't touch Gameforge games