Your questions are left..... Your questions are left to other players to answer on forums. They take away your in game stuff and in game money that you spent so many days and months crafting and earning. The stuff that makes you powerful in the game is mostly sold in their shop. Although I don't think they are to blame for the disappearance of the better parts of the maps it is annoying that they went. Really bad customer support. Virtually non existent.

Scammy company One of the worst companies of ever. Almost never ban cheaters, banned players for respecting rules in the past (because they don't know how to compensate/make offline events), the support is in the hands of volunteers able to do whatever they want to. No one from the company deal with tickets, and it's up to volunteers to choose if they want to sanction someone or help someone, eventually few technical tickes go to tech team if the volunteers choose to sent them to the tech team.

Worst game publisher 2024 This is probably the worst game publisher world wide. Their games are filled with Bots and Cheaters and there are lot of bugs (see their games, Metin2 & Nostale) They have no transparency and the players are left in the dark. I have seen a lot game publishers that were not doing a great job but Gameforge is literally the worst of all of them. You can also get banned for no reason in their game, if a GameMaster (GM) dislikes you or if a player has connections to higher ups (GMs, CMs, etc) you can simply get perma banned, because Gameforge ToS even say that you can get banned for no reason. Most of their games are empty if you compare it to the past and they already closed down a lot games/servers.

They effectively kill any game Split the community, banning the loudest (e.g. on reddit) accounts in the game, hardcore monetization and milking the most devoted fans to the limit, hated by 95% of players. They effectively kill any game

The GameForge is the worst gaming… The GameForge is the worst gaming platform i ever meet, you cand spent 10 20k euro and they don't give a s..., you can get ban automatically from system and they don't investigate, they just saying you use illegal soft or hack. The system is wrong, the support is crap, ridicoulus they just try to scam you. Stay away from this company, scaming scaming, scaming. Each support team from all countries are a deasaster, this people are sick.