Used to subscribe back when it first… Used to subscribe back when it first started. Was amazing, cool black box, jammed full of good loot. I resubbed in feb, dear me. Got my "crate" yesterday which was a tiny package, with 3 terrible items. for £44 (with shipping) I have literally put them on the bin. I have one more "crate" due, cant wait.... Dont know whats gone wrong, but i would most certainly save yourself some money and avoid.

FRUSTRATING!! FRUSTRATING!!!.....They have taken payment for two crates but I'm yet to receive anything. Dont bother contacting customer service as you just get a garbage reply completely useless information that makes no sense. Not happy at as this was supposed to be a birthday present for my son in July.

I ordered Fallout 6-crate plan I ordered Fallout 6-crate plan. I got 4 crates which were always couple month late, but last 2 crates are missing (february's crate is now about 5 months late) Did not receive tracking codes nor info for shipment delays. i have contacted customer support many times and almost always the exact same answer "your crate is already being sorted and prepped for shipment" Do yourself a favor and dont buy from loot crate!

They do not fulfill subscriptions and ghost you when you want followup. They did not fulfill the subscription and ghost you when you are asking for updates. Purchased a quarterly subscription for my son and 3 of 4 boxes arrived. The 4th box was delayed and they ETA kept getting pushed out. They tracked it on their Delayed FAQ, and there the ETA kept being changed for the next month or two out. Finally, when contacting their customer support, instead of answering, they started saying "check the FAQ" and after that, they stop responding altogether.

Not worth the money - constant delays Ordered a crate back in July due to ship late October. Shipping date was changed to early November, wasn't informed of this until halfway through the first week of November. Still no update, had to contact the company multiple times before being told the crate will now ship late November - no update received about this. Definitely won't be using this company again, especially given that other loot crate providers can get their crates out with minimal delays.