FRUSTRATING!! FRUSTRATING!!!.....They have taken payment for two crates but I'm yet to receive anything. Dont bother contacting customer service as you just get a garbage reply completely useless information that makes no sense. Not happy at as this was supposed to be a birthday present for my son in July.

For what started as a fantastic… For what started as a fantastic subscription box service this company since changing owners has gone down hill rapidly... The boxes used to contain pretty decent merchandise now if you are lucky enough to actually receive a box at all they are filled with the cheapest objects they could find... I would highly recommend keeping your money in your own bank account earning you interest... They are bullsh!tters who keep you hanging on with empty promises. AVOID AT ALL COSTS.

they sent whatever they want ordered the loot crate, got what looked to be fright crate (after 2-3 months of waiting). contacted the service, they wrote me back after a couple of days (after reading the reviews here i feel lucky) just to tell me that i bought a general crate that can have anything, so this time they chose to send stuff from the fright crate for some reason and they think it's ok to get something you didn't pay for. luckly i tried just one crate so that's only 60$ down the drain..

I ordered Fallout 6-crate plan I ordered Fallout 6-crate plan. I got 4 crates which were always couple month late, but last 2 crates are missing (february's crate is now about 5 months late) Did not receive tracking codes nor info for shipment delays. i have contacted customer support many times and almost always the exact same answer "your crate is already being sorted and prepped for shipment" Do yourself a favor and dont buy from loot crate!

Not worth the money - constant delays Ordered a crate back in July due to ship late October. Shipping date was changed to early November, wasn't informed of this until halfway through the first week of November. Still no update, had to contact the company multiple times before being told the crate will now ship late November - no update received about this. Definitely won't be using this company again, especially given that other loot crate providers can get their crates out with minimal delays.