The Loot Company

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1.15
Based on 20 Reviews

5

0.00%

4

5.00%

3

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2

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1

95.00%
About The Loot Company

Uniting the world through the celebration of fandom. Whatever you geek out about, we have a subscription box for you!

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Justin Steele
GB

Terrible customer experience with Loot Crate Here's a recent example of the "customer experience" with Loot Crate, word for word from their own department: "Thank you for contacting us! Due to recent events, import and transit times of products have been globally affected. And a result, our shipping times have changed. Your December Loot Wear is now scheduled to ship out in February. (In reference to ticket 3453152)" So if your crates are months late, don't fret! That's just to be expected with this joke of a company.

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Joe Daden-Tapp
GB

Very disappointed. Very disappointed.. I'm from the UK and waited many months for my Fallout Crate to arrive and it wasn't worth the wait. Only received four items, not worth the price at all and this is coming from a die hard fallout fan who has a large collection and was looking for unique finds. Words cannot describe how disappointed I am!! If your thinking of getting a Fallout Loot Crate.... DON'T!!!

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Mac Stephenson
GB

Ordered Gaming Crate - Cancelled with No Refund Ordered a Gaming Crate in the middle of lock down (with the delays being advertised). 6 Months later, still no crate then I received an email to say the order had been cancelled. No refund, no responses to support tickets no matter how many times followed up. Avoid this scam of a company (since it's ownership change during covid)

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Dale
GB

For what started as a fantastic… For what started as a fantastic subscription box service this company since changing owners has gone down hill rapidly... The boxes used to contain pretty decent merchandise now if you are lucky enough to actually receive a box at all they are filled with the cheapest objects they could find... I would highly recommend keeping your money in your own bank account earning you interest... They are bullsh!tters who keep you hanging on with empty promises. AVOID AT ALL COSTS.

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Steven Wright
GB

Atrocious. Avoid. Atrocious. Signed up for a quarterly subscription in May 2021 for one year, so expecting 4 bundles to arrive. Only ever received 1 of the 4. The other three were delayed again and again and again. But still listed as being expected to be shipped to me at some point in the future. Now my order shows as cancelled and unfulfilled, without a refund for the missed deliverables. Contacting support gets nothing but automated responses. Avoid like the plague. You are better setting your money on fire.

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