Christian Robertson
GBRecipient inbox is full! Wondered where my order was, so checked on order history. Still not dispatched, so clicked the contact us link, and sent off an email. Had an 'Undeliverable' auto reply stating that recipient mail box is full! Really doesn't fill me with any confidence that my order is going to be fulfilled. Guess their inbox is full of messages from people wondering the exact same thing
Link
GBAVOID AT ALL COSTS.........ordered one… AVOID AT ALL COSTS.........ordered one in feb still waiting for it sent multiple messages but no relief absolute shocking used to love them but now they're terrible they have until the end of the week or i'm disputing the bank charge and reporting them
Roxy Heart
AUNot worth the money - constant delays Ordered a crate back in July due to ship late October. Shipping date was changed to early November, wasn't informed of this until halfway through the first week of November. Still no update, had to contact the company multiple times before being told the crate will now ship late November - no update received about this. Definitely won't be using this company again, especially given that other loot crate providers can get their crates out with minimal delays.
Justin Steele
GBTerrible customer experience with Loot Crate Here's a recent example of the "customer experience" with Loot Crate, word for word from their own department: "Thank you for contacting us! Due to recent events, import and transit times of products have been globally affected. And a result, our shipping times have changed. Your December Loot Wear is now scheduled to ship out in February. (In reference to ticket 3453152)" So if your crates are months late, don't fret! That's just to be expected with this joke of a company.
Ken
GBFRUSTRATING!! FRUSTRATING!!!.....They have taken payment for two crates but I'm yet to receive anything. Dont bother contacting customer service as you just get a garbage reply completely useless information that makes no sense. Not happy at as this was supposed to be a birthday present for my son in July.