AVOID AT ALL COSTS.........ordered one… AVOID AT ALL COSTS.........ordered one in feb still waiting for it sent multiple messages but no relief absolute shocking used to love them but now they're terrible they have until the end of the week or i'm disputing the bank charge and reporting them

ABSOLUTE SCAMMERS!!! ABSOLUTE SCAMMERS!!! I am in a 2 year arguement with them. They never notify you when items have been shipped. When you haven't received it they refuse to give you a refund and offer you something else you have to take. When that doesn't arrive they send you a link that doesn't work claimingit has been posted and delivered. I am out of pocket and nothing has been resolved. No self respecting human being should work or deal with this company.

Terrible service I'm still waiting on missing items from my 1st original crate I ordered over 6 months ago with generic copy/paste from customer support. Absolutely pathetic scammer company! Absolute junk. I'll be going through my credit card for a chargeback as they clearly dont care about their customers in any way.

Terrible customer experience with Loot Crate Here's a recent example of the "customer experience" with Loot Crate, word for word from their own department: "Thank you for contacting us! Due to recent events, import and transit times of products have been globally affected. And a result, our shipping times have changed. Your December Loot Wear is now scheduled to ship out in February. (In reference to ticket 3453152)" So if your crates are months late, don't fret! That's just to be expected with this joke of a company.

Atrocious company Atrocious company - ordered a crate in May 2021. It's now January 2022 and it still hasn't shipped. Their 'shipping updates' page just keeps moving the estimated shipping date further and further back. There's never any email updates or apologies for the delay, and when you complain to their customer service they don't provide any explanation for the delays. Avoid at all costs.