Recipient inbox is full! Wondered where my order was, so checked on order history. Still not dispatched, so clicked the contact us link, and sent off an email. Had an 'Undeliverable' auto reply stating that recipient mail box is full! Really doesn't fill me with any confidence that my order is going to be fulfilled. Guess their inbox is full of messages from people wondering the exact same thing

AVOID AT ALL COSTS.........ordered one… AVOID AT ALL COSTS.........ordered one in feb still waiting for it sent multiple messages but no relief absolute shocking used to love them but now they're terrible they have until the end of the week or i'm disputing the bank charge and reporting them

FRUSTRATING!! FRUSTRATING!!!.....They have taken payment for two crates but I'm yet to receive anything. Dont bother contacting customer service as you just get a garbage reply completely useless information that makes no sense. Not happy at as this was supposed to be a birthday present for my son in July.

they sent whatever they want ordered the loot crate, got what looked to be fright crate (after 2-3 months of waiting). contacted the service, they wrote me back after a couple of days (after reading the reviews here i feel lucky) just to tell me that i bought a general crate that can have anything, so this time they chose to send stuff from the fright crate for some reason and they think it's ok to get something you didn't pay for. luckly i tried just one crate so that's only 60$ down the drain..

They do not fulfill subscriptions and ghost you when you want followup. They did not fulfill the subscription and ghost you when you are asking for updates. Purchased a quarterly subscription for my son and 3 of 4 boxes arrived. The 4th box was delayed and they ETA kept getting pushed out. They tracked it on their Delayed FAQ, and there the ETA kept being changed for the next month or two out. Finally, when contacting their customer support, instead of answering, they started saying "check the FAQ" and after that, they stop responding altogether.