The Loot Company

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1.15
Based on 20 Reviews

5

0.00%

4

5.00%

3

0.00%

2

0.00%

1

95.00%
About The Loot Company

Uniting the world through the celebration of fandom. Whatever you geek out about, we have a subscription box for you!

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Hartsi
FI

I ordered Fallout 6-crate plan I ordered Fallout 6-crate plan. I got 4 crates which were always couple month late, but last 2 crates are missing (february's crate is now about 5 months late) Did not receive tracking codes nor info for shipment delays. i have contacted customer support many times and almost always the exact same answer "your crate is already being sorted and prepped for shipment" Do yourself a favor and dont buy from loot crate!

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Max Green
GB

Avoid Ordered crate in early April 2021, still hadn't arrived by early August 2021. Customer service try and make you feel better by telling you it’s on its way when it clearly isn’t, they then offered to reship it which would apparently take an additional 12 weeks. Ridiculous; waste of time and money.

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David Norwich
GB

Ordered fear crate, received sh@t crate ! Ordered fear crate in September to give plenty of time to arrive for Christmas. After 2 different support emails which essentially provided just stock answers as if they had not read my concerns at all I finally received the item on December 30th. Given that with shipping this item cost just under £60 the contents were truly terrible. A t-shirt of such poor quality it looms like it was made by a child, 2 badges and a cheap looking Dracula figure that would not be out of place in a happy meal. The entire box was secured with one small piece of sellotape which had clearly been opened and closed so the box may have originally contained more items. Just the worst experience and I cannot express enough how many people I have told to stay away from this complete rip off.

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Chris Jenkin
GB

Atrocious company Atrocious company - ordered a crate in May 2021. It's now January 2022 and it still hasn't shipped. Their 'shipping updates' page just keeps moving the estimated shipping date further and further back. There's never any email updates or apologies for the delay, and when you complain to their customer service they don't provide any explanation for the delays. Avoid at all costs.

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Joe Daden-Tapp
GB

Very disappointed. Very disappointed.. I'm from the UK and waited many months for my Fallout Crate to arrive and it wasn't worth the wait. Only received four items, not worth the price at all and this is coming from a die hard fallout fan who has a large collection and was looking for unique finds. Words cannot describe how disappointed I am!! If your thinking of getting a Fallout Loot Crate.... DON'T!!!

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