Ordered fear crate, received sh@t crate ! Ordered fear crate in September to give plenty of time to arrive for Christmas. After 2 different support emails which essentially provided just stock answers as if they had not read my concerns at all I finally received the item on December 30th. Given that with shipping this item cost just under £60 the contents were truly terrible. A t-shirt of such poor quality it looms like it was made by a child, 2 badges and a cheap looking Dracula figure that would not be out of place in a happy meal. The entire box was secured with one small piece of sellotape which had clearly been opened and closed so the box may have originally contained more items. Just the worst experience and I cannot express enough how many people I have told to stay away from this complete rip off.

Atrocious company Atrocious company - ordered a crate in May 2021. It's now January 2022 and it still hasn't shipped. Their 'shipping updates' page just keeps moving the estimated shipping date further and further back. There's never any email updates or apologies for the delay, and when you complain to their customer service they don't provide any explanation for the delays. Avoid at all costs.

Avoid Ordered crate in early April 2021, still hadn't arrived by early August 2021. Customer service try and make you feel better by telling you it’s on its way when it clearly isn’t, they then offered to reship it which would apparently take an additional 12 weeks. Ridiculous; waste of time and money.

AVOID AT ALL COSTS.........ordered one… AVOID AT ALL COSTS.........ordered one in feb still waiting for it sent multiple messages but no relief absolute shocking used to love them but now they're terrible they have until the end of the week or i'm disputing the bank charge and reporting them

ABSOLUTE SCAMMERS!!! ABSOLUTE SCAMMERS!!! I am in a 2 year arguement with them. They never notify you when items have been shipped. When you haven't received it they refuse to give you a refund and offer you something else you have to take. When that doesn't arrive they send you a link that doesn't work claimingit has been posted and delivered. I am out of pocket and nothing has been resolved. No self respecting human being should work or deal with this company.