The Loot Company

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1.15
Based on 20 Reviews

5

0.00%

4

5.00%

3

0.00%

2

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1

95.00%
About The Loot Company

Uniting the world through the celebration of fandom. Whatever you geek out about, we have a subscription box for you!

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Mac Stephenson
GB

Ordered Gaming Crate - Cancelled with No Refund Ordered a Gaming Crate in the middle of lock down (with the delays being advertised). 6 Months later, still no crate then I received an email to say the order had been cancelled. No refund, no responses to support tickets no matter how many times followed up. Avoid this scam of a company (since it's ownership change during covid)

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Dudu Galili
IL

they sent whatever they want ordered the loot crate, got what looked to be fright crate (after 2-3 months of waiting). contacted the service, they wrote me back after a couple of days (after reading the reviews here i feel lucky) just to tell me that i bought a general crate that can have anything, so this time they chose to send stuff from the fright crate for some reason and they think it's ok to get something you didn't pay for. luckly i tried just one crate so that's only 60$ down the drain..

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Dale
GB

For what started as a fantastic… For what started as a fantastic subscription box service this company since changing owners has gone down hill rapidly... The boxes used to contain pretty decent merchandise now if you are lucky enough to actually receive a box at all they are filled with the cheapest objects they could find... I would highly recommend keeping your money in your own bank account earning you interest... They are bullsh!tters who keep you hanging on with empty promises. AVOID AT ALL COSTS.

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Andrea
GB

Crazy delays, but fab items I know the other reviewers are really angry about the delays in posting the crates out. But the company nearly went under a couple of years back and they’ve struggled ever since. I’ve always received my crates eventually and they have lovely official license items on it. However I have stopped my subscription now as the long wait it’s just too much now. I would recommend maybe if you live in the US as I think that’s where they’re located. But overseas it’s a struggle anyway a long long time.

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Steven Wright
GB

Atrocious. Avoid. Atrocious. Signed up for a quarterly subscription in May 2021 for one year, so expecting 4 bundles to arrive. Only ever received 1 of the 4. The other three were delayed again and again and again. But still listed as being expected to be shipped to me at some point in the future. Now my order shows as cancelled and unfulfilled, without a refund for the missed deliverables. Contacting support gets nothing but automated responses. Avoid like the plague. You are better setting your money on fire.

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