Terrible customer experience with Loot Crate Here's a recent example of the "customer experience" with Loot Crate, word for word from their own department: "Thank you for contacting us! Due to recent events, import and transit times of products have been globally affected. And a result, our shipping times have changed. Your December Loot Wear is now scheduled to ship out in February. (In reference to ticket 3453152)" So if your crates are months late, don't fret! That's just to be expected with this joke of a company.

they sent whatever they want ordered the loot crate, got what looked to be fright crate (after 2-3 months of waiting). contacted the service, they wrote me back after a couple of days (after reading the reviews here i feel lucky) just to tell me that i bought a general crate that can have anything, so this time they chose to send stuff from the fright crate for some reason and they think it's ok to get something you didn't pay for. luckly i tried just one crate so that's only 60$ down the drain..

Crazy delays, but fab items I know the other reviewers are really angry about the delays in posting the crates out. But the company nearly went under a couple of years back and they’ve struggled ever since. I’ve always received my crates eventually and they have lovely official license items on it. However I have stopped my subscription now as the long wait it’s just too much now. I would recommend maybe if you live in the US as I think that’s where they’re located. But overseas it’s a struggle anyway a long long time.

AVOID AT ALL COSTS.........ordered one… AVOID AT ALL COSTS.........ordered one in feb still waiting for it sent multiple messages but no relief absolute shocking used to love them but now they're terrible they have until the end of the week or i'm disputing the bank charge and reporting them

Ordered Gaming Crate - Cancelled with No Refund Ordered a Gaming Crate in the middle of lock down (with the delays being advertised). 6 Months later, still no crate then I received an email to say the order had been cancelled. No refund, no responses to support tickets no matter how many times followed up. Avoid this scam of a company (since it's ownership change during covid)