Daniel Brandt
DEBad service. Cancelling not easy. Cancelling your subscription is not easy. If you didn't sign up with PayPal, you have to contact the support. Good luck with that. I've contacted the support 11 days ago. No answer yet. Today, I've contacted them for the third time, and the automatic response included: "It could take up to 3 business days for us to reply." Worst customer service ever.
Max Roth
DEHORRIBLE User Interface, here's why The music/ footage artlist and also artgrid provides is wonderful, beautiful and an excellent way of improving one's videos... BUT I just have leave 3 stars because the interface is HORRIBLE!!!! Yeah that's right it's the most annoying thing ever... the interface is just made to look beautiful but it's absolutely unpractical. There are also a s*** ton of JS Scripts being loaded, everything has to be animated, you can't really work with tabs or baths download videos and then there the shopping cart... I mean, WHY??? what's the point of that? Shutterstock or iStock have a really simple, not the best looking, but practical interface... the interface should be built to support the search for music and make it easy and fast and not a pain in the ass!
info info
NLGreat experience We have been able to upgrade the level of our content massively by using the services. Also we experienced first hand great handling of our support requests. Great value for money!
Gems
GBThis company is a scam!!!! This company is a scam!!!!! Do not sign up with them! Free trial" is not free! Good luck getting a refund or them canceling your subscription. They do not offer a monthly fee! They advertise it as monthly but they charge you a annual fee!. They should be placed on every financial institutions watch list! This company is disgusting.
Erika F.
AEExpensive but kinda worth it. To be fair, yes, this is quite expensive so if you're not prepared to pay 200-300 dollars, don't sign up. But!! I began using Artgrid in April 2022 and it has been proven useful! It's a great alternative to platforms that only have the standard stock video stuff. I like videos on here because some (or at least the ones I use) look more authentic. The price could be a teeny bit cheaper OR maybe there should be a monthly plan since I don't download videos on here every day but until then, I'll have to make do.