Was fooled by thinking it was a monthly… Was fooled by thinking it was a monthly subscription instead of annual subscription. the website advertises a monthly price and when I realized my error... I contacted Artgrid for a refund. Artgrid declined since I downloaded some stock footage. ok I said refund 11 months and charge me for 1 month. never again. even though I have paid for a full year. I won't use their service due to their poor customer service.

Bad service. Cancelling not easy. Cancelling your subscription is not easy. If you didn't sign up with PayPal, you have to contact the support. Good luck with that. I've contacted the support 11 days ago. No answer yet. Today, I've contacted them for the third time, and the automatic response included: "It could take up to 3 business days for us to reply." Worst customer service ever.

Very deceptive advertising As a designer for a small company, saw this ad on a video and thought it would be another great free stock photo site like Pexels, however these images are NOT free at all. It functions almost exactly like Alamy: you have to pay for everything. Which I'm fine with as a rule, people have every right to charge for their images. But it's deceiving to advertise a site as free when it isn't. There are other sites out there with amazing stock images that are actually free (no cost & no attribution req), so I encourage people to look into those instead. Only gave 2 stars cuz the images are very nice quality. Could be good for much larger companies who have the money to spend.

I downloaded videos from artgrid and I… I downloaded videos from artgrid and I got a logo ARTLIST on all the footages so its useless after I was promised on the license that I will be able to download always footages for free... what a disappointment

Great footage, Terrible interface Good Quality Clips - Terrible User Interface The user interface is the most painful thing I've ever experienced. It takes over 60 seconds and three different pages to download each individual clip! The footage is great, but the platform itself is terrible. Also, their other platform Artlist is a giant collection of the worst, most unusable music I've ever heard. They will never be as a good as storyblocks, where you can download each clip in one click.