Non-Authorized payment, no billing support - feels like scam Correction after 2 weeks communication. REFUND ACCEPTED ------------------------ However still a good idea to have auto-renew option ON-OFF directly from your account. No one is answering to my email for refund. Auto-renew option is by default and THERE IS NO OPTION to stop it from your account. Paid $299 for one more year WITHOUT my permission and there is no contact with the support team for cancelling and refund.. If you want to cancel the subscription you'll have to stop your credit card with the bank, because they will use it for years... as it looks like.

Be aware - Very poor experience. Be aware. They don't send subscription renewal notification emails. We had an annual subscription, and by the time we noticed that the subscription was renewed, they would not refund the payment even though we had not used the service for almost a year. You can't even manage your subscription on your account page, no cancel button or instructions. Instead, you have to search on the help site and then send a message to ask them to cancel the subscription. Very poor experience.

I downloaded videos from artgrid and I… I downloaded videos from artgrid and I got a logo ARTLIST on all the footages so its useless after I was promised on the license that I will be able to download always footages for free... what a disappointment

A huge con - Do not sign up A huge con. You're advised you can sign up for a 'free account' when after you attempt to do so, you get stung for an entire year. Cue arguing with Art Grid for several days whilst their skeleton crew eventually decide to refund you. Having used Envato, Istock, etc these guys are absolute cowboys in comparison. Total con - avoid like the plague.

Lost our royalties to Artlist Lost our royalties to Artlist. We paid over $600 in licensing fees. We created audio and visual products, paid for the licenses, only to receive a copyright strike from Artlist. We provided our licenses and they never responded to us. They stole our royalties and never cancelled our business subscription. We had to report them for Fraud to our bank. Horrible, deceptive company. I hope they get a class action lawsuit against them.