SAMIR ALMARDINI
AUI downloaded videos from artgrid and I… I downloaded videos from artgrid and I got a logo ARTLIST on all the footages so its useless after I was promised on the license that I will be able to download always footages for free... what a disappointment
Kat
GBThis company is a scam - DO NOT SUBSCRIBE! THIS COMPANY IS A SCAM. Do not make the mistake of signing up for an account. I signed up and cancelled before my one year renewal because I was not using it. I received a message from them saying my subscription was cancelled and I would not get recharged. However, once the renewal date came around, my credit card was still charged. I reached out to customer service 3 times and have not heard back. They do not have a phone number available anywhere on the site. And their email address is hidden in FAQs (you really have to dig for it). I have now wasted at minimum two hours trying to contact them. I am still trying to resolve this but will most likely have to contest the charge with my credit card company which is an additional hassle.
Dawn Jones Redstone
GBScammy Footage looks good, but it's a small library. Biggest complaint is how hard it is to cancel. You can't do it yourself. You have to deal with customer service which to me means, they are intentionally trying to make it difficult to get your money. Super scammy vibes.
Ivaylo Yordanov
BGNon-Authorized payment, no billing support - feels like scam Correction after 2 weeks communication. REFUND ACCEPTED ------------------------ However still a good idea to have auto-renew option ON-OFF directly from your account. No one is answering to my email for refund. Auto-renew option is by default and THERE IS NO OPTION to stop it from your account. Paid $299 for one more year WITHOUT my permission and there is no contact with the support team for cancelling and refund.. If you want to cancel the subscription you'll have to stop your credit card with the bank, because they will use it for years... as it looks like.
Gems
GBThis company is a scam!!!! This company is a scam!!!!! Do not sign up with them! Free trial" is not free! Good luck getting a refund or them canceling your subscription. They do not offer a monthly fee! They advertise it as monthly but they charge you a annual fee!. They should be placed on every financial institutions watch list! This company is disgusting.