Artgrid

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2.20
Based on 20 Reviews

5

20.00%

4

5.00%

3

5.00%

2

15.00%

1

55.00%
About Artgrid

Discover a world of story-driven footage that will inspire you to create. Make Your Video Project Truly Stands Out with Artgrid’s stock videos for films, Youtube, commercials and more. Get total control of your footage with access to high quality forma...

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Kat
GB

This company is a scam - DO NOT SUBSCRIBE! THIS COMPANY IS A SCAM. Do not make the mistake of signing up for an account. I signed up and cancelled before my one year renewal because I was not using it. I received a message from them saying my subscription was cancelled and I would not get recharged. However, once the renewal date came around, my credit card was still charged. I reached out to customer service 3 times and have not heard back. They do not have a phone number available anywhere on the site. And their email address is hidden in FAQs (you really have to dig for it). I have now wasted at minimum two hours trying to contact them. I am still trying to resolve this but will most likely have to contest the charge with my credit card company which is an additional hassle.

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KA
GB

Lost our royalties to Artlist Lost our royalties to Artlist. We paid over $600 in licensing fees. We created audio and visual products, paid for the licenses, only to receive a copyright strike from Artlist. We provided our licenses and they never responded to us. They stole our royalties and never cancelled our business subscription. We had to report them for Fraud to our bank. Horrible, deceptive company. I hope they get a class action lawsuit against them.

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Max Roth
DE

HORRIBLE User Interface, here's why The music/ footage artlist and also artgrid provides is wonderful, beautiful and an excellent way of improving one's videos... BUT I just have leave 3 stars because the interface is HORRIBLE!!!! Yeah that's right it's the most annoying thing ever... the interface is just made to look beautiful but it's absolutely unpractical. There are also a s*** ton of JS Scripts being loaded, everything has to be animated, you can't really work with tabs or baths download videos and then there the shopping cart... I mean, WHY??? what's the point of that? Shutterstock or iStock have a really simple, not the best looking, but practical interface... the interface should be built to support the search for music and make it easy and fast and not a pain in the ass!

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Jean-Francois Mailhot
CA

Be aware - Very poor experience. Be aware. They don't send subscription renewal notification emails. We had an annual subscription, and by the time we noticed that the subscription was renewed, they would not refund the payment even though we had not used the service for almost a year. You can't even manage your subscription on your account page, no cancel button or instructions. Instead, you have to search on the help site and then send a message to ask them to cancel the subscription. Very poor experience.

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Erika F.
AE

Expensive but kinda worth it. To be fair, yes, this is quite expensive so if you're not prepared to pay 200-300 dollars, don't sign up. But!! I began using Artgrid in April 2022 and it has been proven useful! It's a great alternative to platforms that only have the standard stock video stuff. I like videos on here because some (or at least the ones I use) look more authentic. The price could be a teeny bit cheaper OR maybe there should be a monthly plan since I don't download videos on here every day but until then, I'll have to make do.

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