A huge con - Do not sign up A huge con. You're advised you can sign up for a 'free account' when after you attempt to do so, you get stung for an entire year. Cue arguing with Art Grid for several days whilst their skeleton crew eventually decide to refund you. Having used Envato, Istock, etc these guys are absolute cowboys in comparison. Total con - avoid like the plague.

This company is a scam!!!! This company is a scam!!!!! Do not sign up with them! Free trial" is not free! Good luck getting a refund or them canceling your subscription. They do not offer a monthly fee! They advertise it as monthly but they charge you a annual fee!. They should be placed on every financial institutions watch list! This company is disgusting.

Non-Authorized payment, no billing support - feels like scam Correction after 2 weeks communication. REFUND ACCEPTED ------------------------ However still a good idea to have auto-renew option ON-OFF directly from your account. No one is answering to my email for refund. Auto-renew option is by default and THERE IS NO OPTION to stop it from your account. Paid $299 for one more year WITHOUT my permission and there is no contact with the support team for cancelling and refund.. If you want to cancel the subscription you'll have to stop your credit card with the bank, because they will use it for years... as it looks like.

Would give 0 stars if possible Would give 0 stars if possible. I have been waiting to hear back to get my full refund as I was also made to think that this was a monthly plan, not an entire year subscription. Their website states you have 14 days to get your full refund, so I am really hoping that they pull through and respond to me before then, but after reading these reviews I am losing hope.

Good experience overall Great footage, easy to use, but be aware of the autorenewal process. Just email them in time. I found cutomer support very responsive and effective. The interface should give the option to de-select auto renewal hence 4 stars and not 5 stars.