Max Roth
DEHORRIBLE User Interface, here's why The music/ footage artlist and also artgrid provides is wonderful, beautiful and an excellent way of improving one's videos... BUT I just have leave 3 stars because the interface is HORRIBLE!!!! Yeah that's right it's the most annoying thing ever... the interface is just made to look beautiful but it's absolutely unpractical. There are also a s*** ton of JS Scripts being loaded, everything has to be animated, you can't really work with tabs or baths download videos and then there the shopping cart... I mean, WHY??? what's the point of that? Shutterstock or iStock have a really simple, not the best looking, but practical interface... the interface should be built to support the search for music and make it easy and fast and not a pain in the ass!
Ivaylo Yordanov
BGNon-Authorized payment, no billing support - feels like scam Correction after 2 weeks communication. REFUND ACCEPTED ------------------------ However still a good idea to have auto-renew option ON-OFF directly from your account. No one is answering to my email for refund. Auto-renew option is by default and THERE IS NO OPTION to stop it from your account. Paid $299 for one more year WITHOUT my permission and there is no contact with the support team for cancelling and refund.. If you want to cancel the subscription you'll have to stop your credit card with the bank, because they will use it for years... as it looks like.
info info
NLGreat experience We have been able to upgrade the level of our content massively by using the services. Also we experienced first hand great handling of our support requests. Great value for money!
Jordan Murray
AUGreat footage, Terrible interface Good Quality Clips - Terrible User Interface The user interface is the most painful thing I've ever experienced. It takes over 60 seconds and three different pages to download each individual clip! The footage is great, but the platform itself is terrible. Also, their other platform Artlist is a giant collection of the worst, most unusable music I've ever heard. They will never be as a good as storyblocks, where you can download each clip in one click.
T. William
GBA huge con - Do not sign up A huge con. You're advised you can sign up for a 'free account' when after you attempt to do so, you get stung for an entire year. Cue arguing with Art Grid for several days whilst their skeleton crew eventually decide to refund you. Having used Envato, Istock, etc these guys are absolute cowboys in comparison. Total con - avoid like the plague.