Be aware - Very poor experience. Be aware. They don't send subscription renewal notification emails. We had an annual subscription, and by the time we noticed that the subscription was renewed, they would not refund the payment even though we had not used the service for almost a year. You can't even manage your subscription on your account page, no cancel button or instructions. Instead, you have to search on the help site and then send a message to ask them to cancel the subscription. Very poor experience.

Would give 0 stars if possible Would give 0 stars if possible. I have been waiting to hear back to get my full refund as I was also made to think that this was a monthly plan, not an entire year subscription. Their website states you have 14 days to get your full refund, so I am really hoping that they pull through and respond to me before then, but after reading these reviews I am losing hope.

This company is a scam - DO NOT SUBSCRIBE! THIS COMPANY IS A SCAM. Do not make the mistake of signing up for an account. I signed up and cancelled before my one year renewal because I was not using it. I received a message from them saying my subscription was cancelled and I would not get recharged. However, once the renewal date came around, my credit card was still charged. I reached out to customer service 3 times and have not heard back. They do not have a phone number available anywhere on the site. And their email address is hidden in FAQs (you really have to dig for it). I have now wasted at minimum two hours trying to contact them. I am still trying to resolve this but will most likely have to contest the charge with my credit card company which is an additional hassle.

Very deceptive advertising As a designer for a small company, saw this ad on a video and thought it would be another great free stock photo site like Pexels, however these images are NOT free at all. It functions almost exactly like Alamy: you have to pay for everything. Which I'm fine with as a rule, people have every right to charge for their images. But it's deceiving to advertise a site as free when it isn't. There are other sites out there with amazing stock images that are actually free (no cost & no attribution req), so I encourage people to look into those instead. Only gave 2 stars cuz the images are very nice quality. Could be good for much larger companies who have the money to spend.

Great experience We have been able to upgrade the level of our content massively by using the services. Also we experienced first hand great handling of our support requests. Great value for money!