CRISTIAN
ESTop company with amazing high quality… Top company with amazing high quality content. I am a contributor to this stock site. I can tell you the review process is professional and they demand the maximum quality from their contributors. Everytime I browse the library I can find amazing clips, really inspiring and unique. I think that for the price they charge the deal is really good of what you get.
Dawn Jones Redstone
GBScammy Footage looks good, but it's a small library. Biggest complaint is how hard it is to cancel. You can't do it yourself. You have to deal with customer service which to me means, they are intentionally trying to make it difficult to get your money. Super scammy vibes.
Ivaylo Yordanov
BGNon-Authorized payment, no billing support - feels like scam Correction after 2 weeks communication. REFUND ACCEPTED ------------------------ However still a good idea to have auto-renew option ON-OFF directly from your account. No one is answering to my email for refund. Auto-renew option is by default and THERE IS NO OPTION to stop it from your account. Paid $299 for one more year WITHOUT my permission and there is no contact with the support team for cancelling and refund.. If you want to cancel the subscription you'll have to stop your credit card with the bank, because they will use it for years... as it looks like.
Kat
GBThis company is a scam - DO NOT SUBSCRIBE! THIS COMPANY IS A SCAM. Do not make the mistake of signing up for an account. I signed up and cancelled before my one year renewal because I was not using it. I received a message from them saying my subscription was cancelled and I would not get recharged. However, once the renewal date came around, my credit card was still charged. I reached out to customer service 3 times and have not heard back. They do not have a phone number available anywhere on the site. And their email address is hidden in FAQs (you really have to dig for it). I have now wasted at minimum two hours trying to contact them. I am still trying to resolve this but will most likely have to contest the charge with my credit card company which is an additional hassle.
Jean-Francois Mailhot
CABe aware - Very poor experience. Be aware. They don't send subscription renewal notification emails. We had an annual subscription, and by the time we noticed that the subscription was renewed, they would not refund the payment even though we had not used the service for almost a year. You can't even manage your subscription on your account page, no cancel button or instructions. Instead, you have to search on the help site and then send a message to ask them to cancel the subscription. Very poor experience.