Good experience overall Great footage, easy to use, but be aware of the autorenewal process. Just email them in time. I found cutomer support very responsive and effective. The interface should give the option to de-select auto renewal hence 4 stars and not 5 stars.

This company is a scam!!!! This company is a scam!!!!! Do not sign up with them! Free trial" is not free! Good luck getting a refund or them canceling your subscription. They do not offer a monthly fee! They advertise it as monthly but they charge you a annual fee!. They should be placed on every financial institutions watch list! This company is disgusting.

Artgrid.io is a scam Artgrid.io is a scam . It just debited my account for £197 that I never subscriebd or authorise. DO NOT DEAL with this company. THEY ARE FRAUD. DO NOT GIVE THEM YOUR CARD NUMBER

Would give 0 stars if possible Would give 0 stars if possible. I have been waiting to hear back to get my full refund as I was also made to think that this was a monthly plan, not an entire year subscription. Their website states you have 14 days to get your full refund, so I am really hoping that they pull through and respond to me before then, but after reading these reviews I am losing hope.

Was fooled by thinking it was a monthly… Was fooled by thinking it was a monthly subscription instead of annual subscription. the website advertises a monthly price and when I realized my error... I contacted Artgrid for a refund. Artgrid declined since I downloaded some stock footage. ok I said refund 11 months and charge me for 1 month. never again. even though I have paid for a full year. I won't use their service due to their poor customer service.