Trading whilst insolvent EDIT following Lauritz response to this review: I have evidence of the company declaring themselves bankrupt in a Paypal conversation. Apparently 2 days after I made a purchase (and subsequently cancelled with Lauritz' agreement due to shipping 5 times price of the product ordered) they are BANKRUPT. They declared this to me when I had to resort to opening a Paypal case. However, they website is still trading, and taking payments. Fraudulent company, beware.

1 star for the arrogance. 1 star for the arrogance. That's for the condescending response template.

Foreign Buyers Stay away...... I purchased a lot of Glassware.. I have set up my account in English.. I come to pick up the lot and I can see there is damage... I tell them that and is told, it is written in Danish and they do not garantee anything that is not written in danish.. as they do not manual translate anymore.. it is done by Google... So all foreign buyers beware... and all Danes that have their account set up to show the description in English... I will follow up, as it can not be legal...

My item (a goldring) was never send to… My item (a goldring) was never send to me. I called and wrote several times since the costumerservice gave me wrong informations about the parcel. They mixed up the parcels and gave me wrong numbers and informed me wrong that it was send and waiting for me. It was never send and i have to do all the contact with GLS to get back to Lauritz.! Then LAURITZ would “look for the ring, because they were sure they send it”..! Its now 3 days for looking and no reply on my mails about my money back or my phonecalls. I was nr 1 in que, for 4-5 min it rings and then its another person saying the receptionist is “at lunch” ( at 13.20??). Im so annoyed and just like to have feed back about my item or my money returned. How difficult is it??😕 And no i didnt recieve the parcel! It was another item i bought and recieved. The costumerservice said it has disappered before it was even send: Now im promised my money back tomorrow “ when his boss is back”. I have been waiting 8 days now.

Never again! Item sold in march still havent received my payment. Received an email after selling that the payment terms were changed from 40- 60 days. An agreement I never approved. Reported them to the medias and consumers organisation. Regardless of contacting Lauritz several times and they promised to get back they never did and probably end up getting their way with 60 days anyways. I will NEVER sell anything with them again. Lack of respect for the customers and not trustworthy. I have contacted then on email several times and am being told they would look at it asap and give me my money. Fact is that nothing happens. I get the same standard answer as here. In the end they will take their 60 days refund in the end anyways. Not a trustworthy business at all. Next time it will be Bruun-Rasmussen.