Item sold but still no money paid to the customer Our beautiful Colonial chair was sold at auction on March 6. We have still not received our money, 67 banking days later. We are beyond disappointed and angry for the financial distress this company has caused us and can only wonder if Lauritz is heading to bankruptcy! Forcing their customers to be their bank. This will be the last time that I ever use Lauritz.

My item (a goldring) was never send to… My item (a goldring) was never send to me. I called and wrote several times since the costumerservice gave me wrong informations about the parcel. They mixed up the parcels and gave me wrong numbers and informed me wrong that it was send and waiting for me. It was never send and i have to do all the contact with GLS to get back to Lauritz.! Then LAURITZ would “look for the ring, because they were sure they send it”..! Its now 3 days for looking and no reply on my mails about my money back or my phonecalls. I was nr 1 in que, for 4-5 min it rings and then its another person saying the receptionist is “at lunch” ( at 13.20??). Im so annoyed and just like to have feed back about my item or my money returned. How difficult is it??😕 And no i didnt recieve the parcel! It was another item i bought and recieved. The costumerservice said it has disappered before it was even send: Now im promised my money back tomorrow “ when his boss is back”. I have been waiting 8 days now.

Bad service in Lauritz Nivå I bought 3 lots from Lauritz Nivå. Cannot book one lot transportation from website.When I asked Lauritz Nivå office what was wrong with the booking, they didn’t answer. Instead, they ask for double price for another two little single things even though they promised they can be sent in one pakage before I paid the post mail.

Missing 20.000kr The 23rd of Feburary, I sold a charm for a necklace, and i am dissapointet to say that today, June 9th, still have not received my money. Even more dissapointet to say that my neighbor that sold an item, of hers later than mine, just recived her money but also over the 60 day limit. And its not even a little amount of money that Lauritzen owe me.. Its almost 20.000 DKR…I really dont recomment Lauritzen to anyone! So dissapointet Update Costumer number 1907184

Two months of waiting for a refund After two months of waiting for a refund, because I gave up on the object that was damaged, I received an answer that the payment of money to customers was "temporarily frozen",... whatever that means. Such an attitude towards customers will only create additional mistrust and slow down or completely stop auction sales. Either someone advises them very badly, or they have calculated the amortization of their fall. Whatever, it's sad. One star for this occasion.