I was charged one dollar 3 times and… I was charged one dollar 3 times and then charged 29.99 a few minutes later. All this happened in less than 5 minutes. Now I'm trying to get my money back. If I could rate these people a 0 I would.

I've read a lot of negative reviews… I've read a lot of negative reviews after I won my bid but have to say it doesn't echo my experience. I bought a good quality bike for relatively cheap. The only downside would be it was difficult to see an option to allow me to pick I up at the auction house but I'm sure there's an option somewhere. Also maybe the hammer price was a little on the expensive side, but overall a very happy pleasant experience. Thanks Lauritz

Be very careful I visited the Nivå branch today, in order to get an item valued. She starts, sensibly enough, by looking up the retail price for the item, as it is still being sold. She tells me “it sells for kr300 new”. That sounds wrong, so I leave. In the car I Google the item myself, and it sell new for kr3.000, 10x the figure she mentioned. I re-entered the office, in order to request that she check again. She wanted me to look at her screen, which seemed pointless. Then, one of her colleagues says she agrees with me. The price-as-new is kr3.000 online. I was astonished at the unprofessionalism and left promising never to buy or sell anything there again. People, be very careful if you rely on their valuations. It seemed amateurish, as I was able do a better job myself. Sad.

Trading whilst insolvent EDIT following Lauritz response to this review: I have evidence of the company declaring themselves bankrupt in a Paypal conversation. Apparently 2 days after I made a purchase (and subsequently cancelled with Lauritz' agreement due to shipping 5 times price of the product ordered) they are BANKRUPT. They declared this to me when I had to resort to opening a Paypal case. However, they website is still trading, and taking payments. Fraudulent company, beware.

Never Refunded My Return Payment I purchased an item from Lauritz which was defective. They accepted my return at the end of April. Here we are going into July and I have still not received the 4300 DKK from my return. They claim that they have extended their payments to people who have SOLD items - not returns. So I can't begin to understand why they haven't refunded me yet. I have emailed them many times, and was met with a response as vague and short as "We hope to send you your money." Do not sell or purchase from this company as it wouldn't be surprising if they went bankrupt soon. An absolute scam.