Two months of waiting for a refund After two months of waiting for a refund, because I gave up on the object that was damaged, I received an answer that the payment of money to customers was "temporarily frozen",... whatever that means. Such an attitude towards customers will only create additional mistrust and slow down or completely stop auction sales. Either someone advises them very badly, or they have calculated the amortization of their fall. Whatever, it's sad. One star for this occasion.

1 star for the arrogance. 1 star for the arrogance. That's for the condescending response template.

Never Refunded My Return Payment I purchased an item from Lauritz which was defective. They accepted my return at the end of April. Here we are going into July and I have still not received the 4300 DKK from my return. They claim that they have extended their payments to people who have SOLD items - not returns. So I can't begin to understand why they haven't refunded me yet. I have emailed them many times, and was met with a response as vague and short as "We hope to send you your money." Do not sell or purchase from this company as it wouldn't be surprising if they went bankrupt soon. An absolute scam.

Never again! Item sold in march still havent received my payment. Received an email after selling that the payment terms were changed from 40- 60 days. An agreement I never approved. Reported them to the medias and consumers organisation. Regardless of contacting Lauritz several times and they promised to get back they never did and probably end up getting their way with 60 days anyways. I will NEVER sell anything with them again. Lack of respect for the customers and not trustworthy. I have contacted then on email several times and am being told they would look at it asap and give me my money. Fact is that nothing happens. I get the same standard answer as here. In the end they will take their 60 days refund in the end anyways. Not a trustworthy business at all. Next time it will be Bruun-Rasmussen.

Missing 20.000kr The 23rd of Feburary, I sold a charm for a necklace, and i am dissapointet to say that today, June 9th, still have not received my money. Even more dissapointet to say that my neighbor that sold an item, of hers later than mine, just recived her money but also over the 60 day limit. And its not even a little amount of money that Lauritzen owe me.. Its almost 20.000 DKR…I really dont recomment Lauritzen to anyone! So dissapointet Update Costumer number 1907184