Robert Peatman
GBI think that smalls is a perfect example of simple changes that make all the difference I think that smalls is the perfect way to make a food system for your cats. I mix smalls with a limited ingredient canned food. As well a limited ingredient canned fish topper. This makes the investment in smalls very reasonable. My cats are visibly in better health
Viki
Made my cat extremely sick!! I really bought into this company’s hype. I bought several chubs. My cats were a bit hesitant, but one took to it pretty well. Unfortunately, she became VERY ill. I took her to the vet who was not happy I was feeding my girls this diet. I got a message from the company that there had been some quality control issues, resulting in a recall. I wanted to return it all — but they refused to take back anything that wasn’t in the recall batches. They got very ugly with me — even after I told them their product caused my cat to be very ill! They couldn’t care less. My vet says this diet has to much “handling/processing” that allows for human error like with what happened to my girl and their poisonous food. Just, BE WARNED!!
D A McP
GBGood food they won’t eat! Smalls provides excellent quality and nutrition for cats, no doubt. After trying for several months, my furbabies never got past the initial curiosity and I’ve had to dispose of more than half down the toilet. That is money and product and effort wasted; sadly I’ll be cancelling today.
Matthew Kyle
GBThe Pick of the Litter for Cat Food! Smalls has been beyond wonderful. The food seems good quality and my cat has been mostly enjoying it, they have nice add-ons that can make it easier (like broths, which my cat likes since he's more of a licker than a chewer). The packaging was great. Managing my account is super easy. The customer support is unparalleled.
Magen Schmittou
GBI just had the best experience with… I just had the best experience with customer service ever! I was having such a weird day when I went to pick up my delivery there was no package to be found. I searched everywhere. I live in an apartment with Luxor lockers and the delivery guy did not put my package in a secure locker. I notified the complex of my issue and they still could not locate the package. I was so upset bc this economy has been brutal and I specifically budget every month so my fur babies get the very best nutrition possible. It can be a struggle but they deserve the best. My spirits were completely shattered but I decided to reach out to customer service just to voice my concerns. Bec was amazing and without hesitation processed a new order to be shipped asap. It’s these small acts of kindness and understanding from amazing businesses that make my heart feel full again. My fur babies mean the world to me and to have a company like Smalls take the reins in human compassion, it makes me feel a little bit more hopeful in humanity.