Viki
Made my cat extremely sick!! I really bought into this company’s hype. I bought several chubs. My cats were a bit hesitant, but one took to it pretty well. Unfortunately, she became VERY ill. I took her to the vet who was not happy I was feeding my girls this diet. I got a message from the company that there had been some quality control issues, resulting in a recall. I wanted to return it all — but they refused to take back anything that wasn’t in the recall batches. They got very ugly with me — even after I told them their product caused my cat to be very ill! They couldn’t care less. My vet says this diet has to much “handling/processing” that allows for human error like with what happened to my girl and their poisonous food. Just, BE WARNED!!
Robert Peatman
GBI think that smalls is a perfect example of simple changes that make all the difference I think that smalls is the perfect way to make a food system for your cats. I mix smalls with a limited ingredient canned food. As well a limited ingredient canned fish topper. This makes the investment in smalls very reasonable. My cats are visibly in better health
Alleykat
GBExcellent service, even on a Sunday 👏 I inquired about adding the broth to my upcoming order. Customer service was excellent. They ask if I wanted the broth since it wasn’t Salmon, it is fish and tuna broth. Fine with me. So convenient. Customer service applied it to my next order. I am so excited for my 13 year old kitty to try it. 🐈⬛
Cindy Pfeiffer
GBWhat a kind and amazing company. We ordered food in hopes that our kitty would eat more and gain some weight. Unfortunately yesterday she wasn’t doing well so we all took her to urgent care, including our 4 year old son who did not want me to go alone with her. We were told that she was in final stages of kidney failure and were told to take her home, say goodbye and bring her back later so she could cross the rainbow bridge. She crossed over in my arms with my husband by my side. Today we received our order. I reached out to them and they immediately issued us a refund, asked for pictures so they could post a memorial and gave us a discount for the future in case we get another kitty. What an amazing company. We will be telling everyone we know and will definitely order in the future if we get another kitty. Thank you for being so kind during such a hard time.
William A Watkins
GBSick cat vomiting and now better. Cat was vomiting every time he ate and already took him to the vet. Was told to put him on wet food and see if he eats or drinks. I went this route to see if there was any possible food reaction issue. He has taken it over a week and zero vomiting and is more assertive getting to his food as he usually stood back until the other was done even with separate bowls. I am not sure if it's making him healthier or perkier overall as it's early, but he isn't sick any more and doing a lot better on this food over any of the other stuff.