Smalls is EXCELLENT!!! Smalls has great customer service and support and my cat loves the human grade food. I had a car that passed away and they did the sweetest mist thoughtful thing in remembrance of him. Me and my cat love and highly recommend Smalls.

put two senior kitties' health at risk I have two senior kitties, one 14 and the other 16. They've both been super healthy all their lives. Not too long after Smalls changed their recipe last year, the 14 yo started experiencing severe constipation (almost had to take him to the emergency room) and the 16 yo started drinking and peeing a lot more than usual. I've read about the potential kidney risk with nutritional yeast, which is amongst what was added to the new Smalls recipes. I have now switched them to Viva Raw (because Just Food For Cats was out of stock for almost a month) and they seem to be getting better. But I ended up with a full freezer of Smalls cat food that I can't use, as well as over $900 in vet bills.

I just had the best experience with… I just had the best experience with customer service ever! I was having such a weird day when I went to pick up my delivery there was no package to be found. I searched everywhere. I live in an apartment with Luxor lockers and the delivery guy did not put my package in a secure locker. I notified the complex of my issue and they still could not locate the package. I was so upset bc this economy has been brutal and I specifically budget every month so my fur babies get the very best nutrition possible. It can be a struggle but they deserve the best. My spirits were completely shattered but I decided to reach out to customer service just to voice my concerns. Bec was amazing and without hesitation processed a new order to be shipped asap. It’s these small acts of kindness and understanding from amazing businesses that make my heart feel full again. My fur babies mean the world to me and to have a company like Smalls take the reins in human compassion, it makes me feel a little bit more hopeful in humanity.

Made my cat extremely sick!! I really bought into this company’s hype. I bought several chubs. My cats were a bit hesitant, but one took to it pretty well. Unfortunately, she became VERY ill. I took her to the vet who was not happy I was feeding my girls this diet. I got a message from the company that there had been some quality control issues, resulting in a recall. I wanted to return it all — but they refused to take back anything that wasn’t in the recall batches. They got very ugly with me — even after I told them their product caused my cat to be very ill! They couldn’t care less. My vet says this diet has to much “handling/processing” that allows for human error like with what happened to my girl and their poisonous food. Just, BE WARNED!!

Sick cat vomiting and now better. Cat was vomiting every time he ate and already took him to the vet. Was told to put him on wet food and see if he eats or drinks. I went this route to see if there was any possible food reaction issue. He has taken it over a week and zero vomiting and is more assertive getting to his food as he usually stood back until the other was done even with separate bowls. I am not sure if it's making him healthier or perkier overall as it's early, but he isn't sick any more and doing a lot better on this food over any of the other stuff.