What a kind and amazing company. We ordered food in hopes that our kitty would eat more and gain some weight. Unfortunately yesterday she wasn’t doing well so we all took her to urgent care, including our 4 year old son who did not want me to go alone with her. We were told that she was in final stages of kidney failure and were told to take her home, say goodbye and bring her back later so she could cross the rainbow bridge. She crossed over in my arms with my husband by my side. Today we received our order. I reached out to them and they immediately issued us a refund, asked for pictures so they could post a memorial and gave us a discount for the future in case we get another kitty. What an amazing company. We will be telling everyone we know and will definitely order in the future if we get another kitty. Thank you for being so kind during such a hard time.

Our 8 year old kitty and best buddy! Our 8 year old kitty has been eating fancy feast, or as we call it kitty crack, he was on it for couple years, just because it tastes good doesn't mean it's good for them. I knew we should change his food but kept putting it off, he ended up having constant diarrhea, and was lying down oddly, humped up, like his stomach hurt. We changed to Smalls, and now he has solid poops, no stink, and lying down normally. He loves Smalls bird based food, he's not as crazy about the other fish based food, but he's always been that way. I feel bad for waiting so long! But he's happy now, and I know he'll live longer! Definitely worth the money. Don't cheap out on your kitties! They will always love you more than any human! It's worth the loving purrs, and cuddles! This morning when he woke us up he was drooling, I know he was thinking about his new Smalls breakfast! Oh and he loves us even more. 💕

Good food they won’t eat! Smalls provides excellent quality and nutrition for cats, no doubt. After trying for several months, my furbabies never got past the initial curiosity and I’ve had to dispose of more than half down the toilet. That is money and product and effort wasted; sadly I’ll be cancelling today.

Sick cat vomiting and now better. Cat was vomiting every time he ate and already took him to the vet. Was told to put him on wet food and see if he eats or drinks. I went this route to see if there was any possible food reaction issue. He has taken it over a week and zero vomiting and is more assertive getting to his food as he usually stood back until the other was done even with separate bowls. I am not sure if it's making him healthier or perkier overall as it's early, but he isn't sick any more and doing a lot better on this food over any of the other stuff.

Smalls - A Terrific Company This company - Smalls - has the absolutely greatest customer service I have ever experienced, and I do a lot of shopping online. I ordered from them when they were brand new, just starting. It goes to reason that every startup will pay very close attention to their customer service, trying to impress. But there was also something a bit different about them, even then. The food, the packaging, the attention to detail, nothing overdone, everything simple but perfect. I decided to stick with them to see how long they last and if they manage to keep their standard. Many years later, they are still the same wonderful, responsive, pleasant, and attentive folks as they were way back then. I would like to encourage everyone with cats to give these folks a try. And no, I am not getting paid or rewarded in any way to write this review. And no, I do not write reviews, ever. But I had to this time because of how impressed I am by their way of doing business and by their extremely personal touch. It’s rare but it does exist. Thank you, Smalls. Don’t change, please.