What a kind and amazing company. We ordered food in hopes that our kitty would eat more and gain some weight. Unfortunately yesterday she wasn’t doing well so we all took her to urgent care, including our 4 year old son who did not want me to go alone with her. We were told that she was in final stages of kidney failure and were told to take her home, say goodbye and bring her back later so she could cross the rainbow bridge. She crossed over in my arms with my husband by my side. Today we received our order. I reached out to them and they immediately issued us a refund, asked for pictures so they could post a memorial and gave us a discount for the future in case we get another kitty. What an amazing company. We will be telling everyone we know and will definitely order in the future if we get another kitty. Thank you for being so kind during such a hard time.

My cat loved smalls from the first bite My cat loved smalls from the first taste. I mix it with canned food that she’s used to eating. The experience of ordering and delivery was all positive. I appreciated the ease of changing my auto ship date as well.

I am loving how the transition to… I am loving how the transition to mostly only smalls has given my 2 cats a sense of calm around one another after eating. It took away their competitiveness around dry food which was their favorite if given a choice because it’s like junk food. But they eat all their smalls and play and sleep harder. I don’t know that there much of a difference with ground and smooth and can’t tell which they prefer. Oh and I love the new broth as an added treat. I anlways have two packs ready to go in a glass Tupperware and two back ups ready to thaw nearby and find there is so much ease to feeding time since they eat it out of the fridge! I do spread out the meals to 4 times a day and it’s working!

I just had the best experience with… I just had the best experience with customer service ever! I was having such a weird day when I went to pick up my delivery there was no package to be found. I searched everywhere. I live in an apartment with Luxor lockers and the delivery guy did not put my package in a secure locker. I notified the complex of my issue and they still could not locate the package. I was so upset bc this economy has been brutal and I specifically budget every month so my fur babies get the very best nutrition possible. It can be a struggle but they deserve the best. My spirits were completely shattered but I decided to reach out to customer service just to voice my concerns. Bec was amazing and without hesitation processed a new order to be shipped asap. It’s these small acts of kindness and understanding from amazing businesses that make my heart feel full again. My fur babies mean the world to me and to have a company like Smalls take the reins in human compassion, it makes me feel a little bit more hopeful in humanity.

My cat loves the food My cat love this food so much, she don't want to eat her old food. I think its the variety of flavors instead of the same kibble every day. She has not vomiting hair balls this whole week which is very good. I would highly recommend this cat food.