Matthew Kyle
GBThe Pick of the Litter for Cat Food! Smalls has been beyond wonderful. The food seems good quality and my cat has been mostly enjoying it, they have nice add-ons that can make it easier (like broths, which my cat likes since he's more of a licker than a chewer). The packaging was great. Managing my account is super easy. The customer support is unparalleled.
Jewels Bee
GBOur cat absolutely loves this food Our cat absolutely loves this food. She is less hungry, has a smoother shiny coat, and has less hair loss. Extremely satisfied with Smalls.
Eva Herman
GBSmalls - A Terrific Company This company - Smalls - has the absolutely greatest customer service I have ever experienced, and I do a lot of shopping online. I ordered from them when they were brand new, just starting. It goes to reason that every startup will pay very close attention to their customer service, trying to impress. But there was also something a bit different about them, even then. The food, the packaging, the attention to detail, nothing overdone, everything simple but perfect. I decided to stick with them to see how long they last and if they manage to keep their standard. Many years later, they are still the same wonderful, responsive, pleasant, and attentive folks as they were way back then. I would like to encourage everyone with cats to give these folks a try. And no, I am not getting paid or rewarded in any way to write this review. And no, I do not write reviews, ever. But I had to this time because of how impressed I am by their way of doing business and by their extremely personal touch. It’s rare but it does exist. Thank you, Smalls. Don’t change, please.
jf
GBput two senior kitties' health at risk I have two senior kitties, one 14 and the other 16. They've both been super healthy all their lives. Not too long after Smalls changed their recipe last year, the 14 yo started experiencing severe constipation (almost had to take him to the emergency room) and the 16 yo started drinking and peeing a lot more than usual. I've read about the potential kidney risk with nutritional yeast, which is amongst what was added to the new Smalls recipes. I have now switched them to Viva Raw (because Just Food For Cats was out of stock for almost a month) and they seem to be getting better. But I ended up with a full freezer of Smalls cat food that I can't use, as well as over $900 in vet bills.
Alleykat
GBExcellent service, even on a Sunday 👏 I inquired about adding the broth to my upcoming order. Customer service was excellent. They ask if I wanted the broth since it wasn’t Salmon, it is fish and tuna broth. Fine with me. So convenient. Customer service applied it to my next order. I am so excited for my 13 year old kitty to try it. 🐈⬛