Excellent service, even on a Sunday 👏 I inquired about adding the broth to my upcoming order. Customer service was excellent. They ask if I wanted the broth since it wasn’t Salmon, it is fish and tuna broth. Fine with me. So convenient. Customer service applied it to my next order. I am so excited for my 13 year old kitty to try it. 🐈‍⬛

Harry Ioves the food Harry Ioves the food, but hates the cow, was not refunded as advertised for the ones he won't eat. Watch and check auto ship. It changed from what I had set. Instead of changing order they canceled it. Not user friendly

Honestly I was a little cautious about… Honestly I was a little cautious about the subscription with the price tag, but after my cat got the sample box he refuses to eat his old food. It’s so much better for him and he really enjoys it. I can’t wait for his first full box to come.

put two senior kitties' health at risk I have two senior kitties, one 14 and the other 16. They've both been super healthy all their lives. Not too long after Smalls changed their recipe last year, the 14 yo started experiencing severe constipation (almost had to take him to the emergency room) and the 16 yo started drinking and peeing a lot more than usual. I've read about the potential kidney risk with nutritional yeast, which is amongst what was added to the new Smalls recipes. I have now switched them to Viva Raw (because Just Food For Cats was out of stock for almost a month) and they seem to be getting better. But I ended up with a full freezer of Smalls cat food that I can't use, as well as over $900 in vet bills.

The Pick of the Litter for Cat Food! Smalls has been beyond wonderful. The food seems good quality and my cat has been mostly enjoying it, they have nice add-ons that can make it easier (like broths, which my cat likes since he's more of a licker than a chewer). The packaging was great. Managing my account is super easy. The customer support is unparalleled.