Natosha Ledbetter
GBHe went above and beyond to help… He went above and beyond to help troubleshoot broken links after updating the primary domain. Helped with updating broken links for two plugins! So helpful and extremely kind and eager to help.
Shawn Wilson
GBRaya's willingness and show of interest… Raya's willingness and show of interest in assisting me with the issue. I have worked in similar tech centers and know how busy it can be. Just a nice touch of comfort, after a trying day, to sense the willingness of another tech helping me. Shawn Wilson Indiana
Robertson Adams
GBGabriel helped me with a convoluted… Gabriel helped me with a convoluted problem in my DNS settings at SG. He recognized that the problem was too advanced and escalated it promptly. He was professional and ran through the right tests to see if it could be resolved. I'd 10/10 use him again to solve a problem.
John
GBThe stars are for Luca The stars are for Luca - not for siteground Having your support team tell customers they can not manage hosting that is "expired" (no longer wanted) is why I'm sure they hear a lot of negative feedback. Luca was great, siteground tried to force me to renew something I didn't want to be able to access something I already paid for.
Jade Mortimer
GBCustomer Support Perfection Every single time we have ever interacted with the customer support team with Site Ground in the years we have been using them has been perfect.