Robertson Adams
GBGabriel helped me with a convoluted… Gabriel helped me with a convoluted problem in my DNS settings at SG. He recognized that the problem was too advanced and escalated it promptly. He was professional and ran through the right tests to see if it could be resolved. I'd 10/10 use him again to solve a problem.
Joel Guerin
GBDon’t know how many times I can rate… Don’t know how many times I can rate the same hosting account, but every time I have a serious problem they are there, they stick with it, and they resolve it. I’ve said it before and I’ll say it again - SUPPORT is the differentiator, and SiteGround simply can’t be beat!
Espin Martin, Mario Gabriel
ESQuick and effective Quick and effective. I´m having some issues with my IP address being blocked every two days because of some Siteground accounts generating wrong IMAP requests and are blocking my IP. I don´t understand why other customer´s error are blocking my IP, but we´re in the process of gathering more information. Other than that, the help support team has always been very helpful and overall quick and effective as I mentioned above. Well done.
David Pfeffer
GBSupport Staff Fixed My Site and Improved My Work Flow I was having issues with a plugin after running much needed updates. I was having trouble figuring out which one it is. The staff were very helpful and reminded me of a couple of useful techniques to prevent issues in the future (purging the cache and creating a staging copy of the site before making big changes!) I am very grateful for their assistance.
Kate Albert
GBAnastasios was amazing!!! Anastasios was amazing. I needed to temporarly close my account due to medical reasons. I was able to get a refund with no questions asked. Really look forward to getting the project restarted with Siteground, hopefully in the near future.