After I worked for a week trying to get… After I worked for a week trying to get a connection, Dawn helped me get through the process so that now I can use my Clover card. She is very patient and pleasant to work with since I really haven't used a card reader before.

Great customer service from Dawn at Merchant One Dawn at Merchant One has gone above and beyond to help get our small business up and running with the credit card machine. She's always available to assist us when we need her and goes the extra mile to explain things properly. It has been a pleasure working with her and Merchant One.

Corwin spent a great deal of time to… Corwin spent a great deal of time to resolve the issue. He would not give up until things were working perfectly. He did everything he knew how and then called a senior tech for more info. And finally it worked!

Finally I was able to talk to a human… Finally I was able to talk to a human being to address my issue with completing my Clover Security questionnaire. I'm thankful that when I finally got to talk to a person (after a 20 minute wait), I got Evan. He solved the problem very quickly and also took measures to make my recertification much easier next time around. Overall, he was very professional, efficient, and quick. Thank you Evan!

Shakira at Merchant One always… Shakira at Merchant One always accessible to answer any questions. She’s an important ambassador to the business. Customer service is often the first and last impression made. My advice to merchant one…keep her. Pay her. Clone her!