Great customer service from Dawn at Merchant One Dawn at Merchant One has gone above and beyond to help get our small business up and running with the credit card machine. She's always available to assist us when we need her and goes the extra mile to explain things properly. It has been a pleasure working with her and Merchant One.

first call first call, 10 minute process, and Nick had the change over in process, Looking like will be saving a lot of money, second call, 20 min w/ Corwin, got whole system up and running ( 3 card readers, virtual terminal, pci compliance) with a non tech savvy "old Guy" I was blowen away!

Dawn is fantastic Dawn is fantastic! She is friendly and competent! Give this woman a raise :)

After I worked for a week trying to get… After I worked for a week trying to get a connection, Dawn helped me get through the process so that now I can use my Clover card. She is very patient and pleasant to work with since I really haven't used a card reader before.

Dawn was a pleasure to work with Dawn was a pleasure to work with. I was very unhappy about a transaction that I conducted a few days ago. Not only did she calm me down with her professionalism but resolved my issue within minutes and making sure I had all the documents to make me feel comfortable. She has very good customer service skills and I wish her the best in her career at Merchant one. I don’t have my merchant ID handy , but this is Sophie’s Coffeehouse in Massachusetts.