first call first call, 10 minute process, and Nick had the change over in process, Looking like will be saving a lot of money, second call, 20 min w/ Corwin, got whole system up and running ( 3 card readers, virtual terminal, pci compliance) with a non tech savvy "old Guy" I was blowen away!

Representative was friendly Representative was friendly, gave a quick response to the issue and was able to give the feedback for which I asked which will resolve the problem we were experiencing with the card reader.

I have called Merchant One several… I have called Merchant One several times since I started my account and have been put on hold for longggggggg periods of time. This time I got BENNY and she was so great. Fixed the problem immediately and shared how to get in touch with her in the future if more problems arise. I have been to the point in frustration I was ready to cancel. BENNY gave me hope.

After I worked for a week trying to get… After I worked for a week trying to get a connection, Dawn helped me get through the process so that now I can use my Clover card. She is very patient and pleasant to work with since I really haven't used a card reader before.

Review… Corwin is an excellent customer service rep. He was very knowledgeable and patient with me while he was helping me set up my account. He also has a pleasant personality that puts you at ease during the process. Corwin is an asset to your company. Kudos to Corwin - and congratulations to you for hiring him!