Great customer service I had the pleasure speaking with Dawn today. She is a great person, very professional, and she took care of everything I asked her for.

Corwin spent a great deal of time to… Corwin spent a great deal of time to resolve the issue. He would not give up until things were working perfectly. He did everything he knew how and then called a senior tech for more info. And finally it worked!

Shakira at Merchant One always… Shakira at Merchant One always accessible to answer any questions. She’s an important ambassador to the business. Customer service is often the first and last impression made. My advice to merchant one…keep her. Pay her. Clone her!

Dawn was a pleasure to work with Dawn was a pleasure to work with. I was very unhappy about a transaction that I conducted a few days ago. Not only did she calm me down with her professionalism but resolved my issue within minutes and making sure I had all the documents to make me feel comfortable. She has very good customer service skills and I wish her the best in her career at Merchant one. I don’t have my merchant ID handy , but this is Sophie’s Coffeehouse in Massachusetts.

Review… Corwin is an excellent customer service rep. He was very knowledgeable and patient with me while he was helping me set up my account. He also has a pleasant personality that puts you at ease during the process. Corwin is an asset to your company. Kudos to Corwin - and congratulations to you for hiring him!