Rob McKeen
CACineplex Store? Garbage.Minus ten stars. The Cineplex store is garbage.Just download movies from another source straight up.Cineplex,in general,is losing so much revenue that they can't afford to fix their website,store and customer service issues.Total garbage.Don't waste your time..
Todd K.
CAHorrible experience trying to rent a… Horrible experience trying to rent a movie online. Attention Cineplex: Fire the people that take care of your website. As a result you are losing money. It's 2023, Hire someone else, heck hire me. This ain't rocket science. Your web people suck
JU.
CAWORST WEB EXPERIENCE The website is one of the worst we’ve ever seen. Process and execution parameters are really disappointing. To book tickets the entire experience is a nightmare. I’m sure I’ll ever try to prebook with cineplex again. So, it’s unlikely I’ll ever attempt to attend a theatre again. It’ll be great when you can buy access to your own home theatre and avoid this website quagmire.
Ben
CADreadful website The website is a disaster to navigate. They make it so onerous to purchase tickets and also force multi factor authentication on the user. You need to provide just as much information to watch a movie at Cineplex as you do to board a plane. No doubt these pain points contribute to the stock's historic low valuation.
customer
CAZero stars. This company is a scam I’m giving cineplex one star only because I cannot give them zero stars. The app frequently does not load the rentals in “My Library” and there is no one I can talk to for assistance. The +1-800-333-0061 listed as customer service does not work. This company is a scam and has zero customer service which they must know given the abysmal rating on trust pilot and clearly they do not care. Stop giving this company your money. Support all other physical theatres and online streaming platforms before cineplex