One of the worst websites I have ever… One of the worst websites I have ever used! It took me the better part of an hour to try and find out the play times for the film I wanted to see. Kept sending me to cinemas hours away. Still don't know for sure when the current film is playing! So we will not go, great way to run (ruin) a business.

Worst website ever How can all the smart folks working for cineplex who make more money than most can't see the horrible website experience they offer. And on top of this we have to pay for a booking fee. They should offer discounts instead. Unbelievable...

Both the website and app FORCING 2FA… Both the website and app FORCING 2FA without adequate security to safeguard personal data. I want to buy tickets through my app on iPad or my computer, BUT NOOOOO - you demand my phone number now (likely one you can store insecurely or sell on a list to others). Good job Cineplex! You clearly care about people having the option to protect their personal data by DEMANDING more of it or not allowing access to ones own account. Cool man, guess I'll either go cash only or stop going to the theatre again. Where oh where will I get expensive sugar water and popcorn?

Not VIP at Cineplex VIP Restaurant at VIP Brossard is now officially a cafeteria. Plastic fork and knife, no glass to drink our beer (you need to ask for one, and don’t expect a cold glass). Food is less than average and service is not VIP. I’m far from my previous experiences pre-COVID. We must realize that today, poor quality/less service/higher prices is the new standard. Last visit at the VIP restaurant.

Pop machine disgusting I dislike the pop machines where you can select multi- flavours. The pop is disgusting and often tastes of the previous customers pop choice. At times I let the machine run to try to flush it out, bit it is still gross. Bring back the old individual pour machines