I have never been this disappointed… I have never been this disappointed over a app. Going to movies isa exciting event that families work forward to, thus if such a plan randomly fails people will definitely not be happy. This was the case for us the card would simply decline no matter what we did. Do not buy as this app will simply leave the entire family disappointed and quite disgruntled.

What an awful experience What an awful experience! I have had this app for 10 months, thinking that unused credits would roll over but they delete them and you only get to keep like two months worth of it, and if you are not a member any longer you can't use the credit points. This is awful, and its steeling money!! Hard pass for future purposes, and if someone from customer experience reads this, I want my money back! Gotta love Cinemark and this other places where all unused credits just roll over!

Choose another service, don't waste your time! Choose another service! They're terrible! I had multiple issues with them randomly refunding payments at renewal time and thus not being able to use my service, and terrible customer service to boot - poor communication, having to wait while not being able to use the service, and then not even understanding/addressing my concerns when they responded. Finally, after only a couple months of using the service, in the middle of a billing period, without any communication, a refund hit my bank account and they closed my account. This also made the credits that I already had paid for ineligible for use, even though their system screw-up was the reason the account was closed. The customer service was again horrible, they didn't even seem to care about the issue or want to address what had caused it, simply told me that I needed to restart my account in order to use the credits that I had already paid for, otherwise they "expired". Not a chance I'm re-subscribing, they're terrible and there are much better services with much better offerings out there that I'll be using instead. They'll be out of business again soon at this rate. Tons of issues in a short period of time, doesn't really actually save you any money in most markets, and terrible customer service. Awful business, go elsewhere.

Don't do it! Customer service is the worst I've ever experienced. After purchasing for someone as a gift, it was unable to be redeemed. Customer service was not helpful at all and would not help to resolve the issue.

Do not buy !!! Great idea, but either by choice or by mistake The app is completely useles. Spent hours trying to book movies worked one time after numerous attempts. Definitely not worth the headache or hassle do not purchase.