GARNER/BARRY AUSTIN
GBTotal sham scam and rip off I tried this 11/18/23 and attempted to see a movie while on a getaway in branson, MO. No bueno would NOT work. Charged $10. Charged another $10 12/18/23 and tried to see a movie in Fayetteville, AR an hour from my home...again would NOT work and had to pay. Charged another $10 1/18/23 and tried here at my local theater...said NO movies were showing and all 6 theaters were playing movies. I canceled and they said they will NOT Refund my $. Had to get my credit card company involved..this is a scam DON'T DO IT!!!!!!!!!!!!!!!!!!!!!
Linda Johnson
GBDo not waste your money Do not waste your money! MoviePass doesn’t work at the theater most of the time. You can not reach a live body at MoviePass any time. You can email customer services after your incident. They will likely add points to your account as an apology. However these extra points do not roll over to the next month. Complete waste of your money
Mary
GBI agree I agree! A total scam. Buyer beware! We tried to do this on the black Friday deal. They had so much business that they got orders very mixed up. After many emails, and no return of our money and continued charges in spite of being canceled perhaps finally they got the message. We only got $10 back in spite of Moore being charged. On top of that they continued to write the same note the same apologies email after email in spite of my responses! Mary
SONNY
GBCHAT LINE NOT RESPONDING I just contacted their CHAT line that says I'll be connected to an agent. That was 20 minutes ago and still NO ONE RESPONDED! Not to mention the show times for New Movies are few or very early in day or late at night like the last show!
Chris W
GB2nd time I’ve gone to theater with app… 2nd time I’ve gone to theater with app error. Today no showtimes for any theaters no movies. Support article at site says resolved July 29 Today July 31. Previously had problem with MoviePass card. Customer sent me email 2 weeks later. Today's support says it will take them sometime to reply because they are swamped with issues. For 2$ more I can just get they’re chains 3 movies per week and reserve online.