Absolutely awful product Absolutely awful product. App is trash and customer service is nonexistent. Will walk away from 3 months of credits and no movies to sign up for Regal’s program. Do not waste your time. I was an original movie pass customer and this new and improved version is just as bad, no worst than before they went bankrupt. They will go bankrupt again.

I agree I agree! A total scam. Buyer beware! We tried to do this on the black Friday deal. They had so much business that they got orders very mixed up. After many emails, and no return of our money and continued charges in spite of being canceled perhaps finally they got the message. We only got $10 back in spite of Moore being charged. On top of that they continued to write the same note the same apologies email after email in spite of my responses! Mary

I have never been this disappointed… I have never been this disappointed over a app. Going to movies isa exciting event that families work forward to, thus if such a plan randomly fails people will definitely not be happy. This was the case for us the card would simply decline no matter what we did. Do not buy as this app will simply leave the entire family disappointed and quite disgruntled.

Deceptive business practice I signed up for the movie pass with my credit card and received my pass. After reading all these horrible reports, I did not activate my card. They automatically activated my card without my permission and started charging it. I contacted them many times, but you can not reach any at customer service; they don't have any people to respond to your cancellation emails. Totally a scam; the New York DA office must take action to close these scammers and the con artists.

Don't do it! Customer service is the worst I've ever experienced. After purchasing for someone as a gift, it was unable to be redeemed. Customer service was not helpful at all and would not help to resolve the issue.