Jadeyn
GBI have never been this disappointed… I have never been this disappointed over a app. Going to movies isa exciting event that families work forward to, thus if such a plan randomly fails people will definitely not be happy. This was the case for us the card would simply decline no matter what we did. Do not buy as this app will simply leave the entire family disappointed and quite disgruntled.
Kim
GBDon't fall for it Don't fall for it! I signed up weeks ago, received 4 moviepass debit cards in the mail. None of which were able to be activated. The day I attempted to activate my card it locked me out of my moviepass website/app account stating "Authentication Error" I have emailed for support multiple times, over a week and a half later still no reply. I can't cancel my membership because I can't get into my account to do so.
SONNY
GBCHAT LINE NOT RESPONDING I just contacted their CHAT line that says I'll be connected to an agent. That was 20 minutes ago and still NO ONE RESPONDED! Not to mention the show times for New Movies are few or very early in day or late at night like the last show!
Mickey Hughes
GBZero Stars If I could leave zero stars I would. I joined and changed my mind before they even sent me the card because they wouldn't respond to emails. After repeated emails to tell them I wasn't joining and to return my subscription money, they refused to respond. I never used their service, never even downloaded their app or created an account. I wound up having to dispute the charge through my bank.
Sreeni
GBDeceptive business practice I signed up for the movie pass with my credit card and received my pass. After reading all these horrible reports, I did not activate my card. They automatically activated my card without my permission and started charging it. I contacted them many times, but you can not reach any at customer service; they don't have any people to respond to your cancellation emails. Totally a scam; the New York DA office must take action to close these scammers and the con artists.