Moviepass heavily restricted my ability… Moviepass heavily restricted my ability to use the app after 3 uses in one month. In fact availability is zero the past two weeks. Support said it was due to high demand at the theater I tried to attend but the six attempts I made were during absolutely dead time frames. I obviously haven't used the app excessively either. Canceled subscription today.

Run away, run away. Do not, do not get movie pass. The new one sounds good and sustainable from a business standpoint. Except, you get to the theater and they (the theater)can't make it work. To cinemark & amc's credit, they comped us, but how long will they keep doing that? The only time it worked is when we bought the ticket on line, only to find out they (movie pass) charged as many credits as the movie ticket for online purchase. Movie Pass’s solution for problems at the theater is to swipe the card again. What card? It’s viritual. When we asked for a physical card, the chat (only way to get live CS) said it would take 10-15 days to get the card, and the virtual card would be immediately disabled. What the person chatting refused even a partial refund or to allow the unused credits to roll over we knew we were done. Shame on you Movie Pass.

Do not waste your money Do not waste your money! MoviePass doesn’t work at the theater most of the time. You can not reach a live body at MoviePass any time. You can email customer services after your incident. They will likely add points to your account as an apology. However these extra points do not roll over to the next month. Complete waste of your money

2nd time I’ve gone to theater with app… 2nd time I’ve gone to theater with app error. Today no showtimes for any theaters no movies. Support article at site says resolved July 29 Today July 31. Previously had problem with MoviePass card. Customer sent me email 2 weeks later. Today's support says it will take them sometime to reply because they are swamped with issues. For 2$ more I can just get they’re chains 3 movies per week and reserve online.

Zero Stars If I could leave zero stars I would. I joined and changed my mind before they even sent me the card because they wouldn't respond to emails. After repeated emails to tell them I wasn't joining and to return my subscription money, they refused to respond. I never used their service, never even downloaded their app or created an account. I wound up having to dispute the charge through my bank.