What an awful experience What an awful experience! I have had this app for 10 months, thinking that unused credits would roll over but they delete them and you only get to keep like two months worth of it, and if you are not a member any longer you can't use the credit points. This is awful, and its steeling money!! Hard pass for future purposes, and if someone from customer experience reads this, I want my money back! Gotta love Cinemark and this other places where all unused credits just roll over!

Don't do it! Customer service is the worst I've ever experienced. After purchasing for someone as a gift, it was unable to be redeemed. Customer service was not helpful at all and would not help to resolve the issue.

Moviepass heavily restricted my ability… Moviepass heavily restricted my ability to use the app after 3 uses in one month. In fact availability is zero the past two weeks. Support said it was due to high demand at the theater I tried to attend but the six attempts I made were during absolutely dead time frames. I obviously haven't used the app excessively either. Canceled subscription today.

Worst company ever Worst company ever! That's why u can't reach them because they are predatory company. I have contacted dozens of times about my account and to please cancel and they will not stop charging me every month and one time twice a month.

I have never been this disappointed… I have never been this disappointed over a app. Going to movies isa exciting event that families work forward to, thus if such a plan randomly fails people will definitely not be happy. This was the case for us the card would simply decline no matter what we did. Do not buy as this app will simply leave the entire family disappointed and quite disgruntled.