MoviePass

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1.25
Based on 20 Reviews

5

5.00%

4

0.00%

3

0.00%

2

5.00%

1

90.00%
About MoviePass

MoviePass is America's premiere movie theater subscription service! As a member, you pay one low monthly rate to see a movie every day at any of our 3,000+ supported theaters across the country. Simply check-in to a movie on your Android phone or iPhone when you get to the theater and swipe your MoviePass card to get your ticket! The Skinny You can check-in to one movie every 24 hours You can not see a movie more than once You can not see any 3D, IMAX, enhanced or special screenings MoviePass is a non-transferable, one year contract paid monthly

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GARNER/BARRY AUSTIN
GB

Total sham scam and rip off I tried this 11/18/23 and attempted to see a movie while on a getaway in branson, MO. No bueno would NOT work. Charged $10. Charged another $10 12/18/23 and tried to see a movie in Fayetteville, AR an hour from my home...again would NOT work and had to pay. Charged another $10 1/18/23 and tried here at my local theater...said NO movies were showing and all 6 theaters were playing movies. I canceled and they said they will NOT Refund my $. Had to get my credit card company involved..this is a scam DON'T DO IT!!!!!!!!!!!!!!!!!!!!!

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Gina Papa
GB

Don't do it! Customer service is the worst I've ever experienced. After purchasing for someone as a gift, it was unable to be redeemed. Customer service was not helpful at all and would not help to resolve the issue.

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Linda Johnson
GB

Do not waste your money Do not waste your money! MoviePass doesn’t work at the theater most of the time. You can not reach a live body at MoviePass any time. You can email customer services after your incident. They will likely add points to your account as an apology. However these extra points do not roll over to the next month. Complete waste of your money

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Jeanne Miller
GB

Used it once & cancelled subscription Kludgy app and the folks at the theatre had no idea how to help. Worse than that, though, they said the cost of the movie was 18 credits but tacked on a 7 credit charge for purchasing online. So it actually cost 25 credits. Went through the app and found no reference to additional charges for online purchases. I cancelled my subscription during the trailers….

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Jon Statman
GB

Choose another service, don't waste your time! Choose another service! They're terrible! I had multiple issues with them randomly refunding payments at renewal time and thus not being able to use my service, and terrible customer service to boot - poor communication, having to wait while not being able to use the service, and then not even understanding/addressing my concerns when they responded. Finally, after only a couple months of using the service, in the middle of a billing period, without any communication, a refund hit my bank account and they closed my account. This also made the credits that I already had paid for ineligible for use, even though their system screw-up was the reason the account was closed. The customer service was again horrible, they didn't even seem to care about the issue or want to address what had caused it, simply told me that I needed to restart my account in order to use the credits that I had already paid for, otherwise they "expired". Not a chance I'm re-subscribing, they're terrible and there are much better services with much better offerings out there that I'll be using instead. They'll be out of business again soon at this rate. Tons of issues in a short period of time, doesn't really actually save you any money in most markets, and terrible customer service. Awful business, go elsewhere.

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