Needing a resolution! I want to use my card! Even after sending a screenshot of my most recent payments, my account is still showing past due. My card hasn’t been working and another payment was taken from my bank account on Mon Feb. 4 I keep getting messages from Movie Pass apologizing yet not providing a resolution!. It’s been about 2 weeks and still nothing. No assistance

Moviepass heavily restricted my ability… Moviepass heavily restricted my ability to use the app after 3 uses in one month. In fact availability is zero the past two weeks. Support said it was due to high demand at the theater I tried to attend but the six attempts I made were during absolutely dead time frames. I obviously haven't used the app excessively either. Canceled subscription today.

Don't fall for it Don't fall for it! I signed up weeks ago, received 4 moviepass debit cards in the mail. None of which were able to be activated. The day I attempted to activate my card it locked me out of my moviepass website/app account stating "Authentication Error" I have emailed for support multiple times, over a week and a half later still no reply. I can't cancel my membership because I can't get into my account to do so.

Absolutely awful product Absolutely awful product. App is trash and customer service is nonexistent. Will walk away from 3 months of credits and no movies to sign up for Regal’s program. Do not waste your time. I was an original movie pass customer and this new and improved version is just as bad, no worst than before they went bankrupt. They will go bankrupt again.

2nd time I’ve gone to theater with app… 2nd time I’ve gone to theater with app error. Today no showtimes for any theaters no movies. Support article at site says resolved July 29 Today July 31. Previously had problem with MoviePass card. Customer sent me email 2 weeks later. Today's support says it will take them sometime to reply because they are swamped with issues. For 2$ more I can just get they’re chains 3 movies per week and reserve online.