Don't do it! Customer service is the worst I've ever experienced. After purchasing for someone as a gift, it was unable to be redeemed. Customer service was not helpful at all and would not help to resolve the issue.

Don't fall for it Don't fall for it! I signed up weeks ago, received 4 moviepass debit cards in the mail. None of which were able to be activated. The day I attempted to activate my card it locked me out of my moviepass website/app account stating "Authentication Error" I have emailed for support multiple times, over a week and a half later still no reply. I can't cancel my membership because I can't get into my account to do so.

Choose another service, don't waste your time! Choose another service! They're terrible! I had multiple issues with them randomly refunding payments at renewal time and thus not being able to use my service, and terrible customer service to boot - poor communication, having to wait while not being able to use the service, and then not even understanding/addressing my concerns when they responded. Finally, after only a couple months of using the service, in the middle of a billing period, without any communication, a refund hit my bank account and they closed my account. This also made the credits that I already had paid for ineligible for use, even though their system screw-up was the reason the account was closed. The customer service was again horrible, they didn't even seem to care about the issue or want to address what had caused it, simply told me that I needed to restart my account in order to use the credits that I had already paid for, otherwise they "expired". Not a chance I'm re-subscribing, they're terrible and there are much better services with much better offerings out there that I'll be using instead. They'll be out of business again soon at this rate. Tons of issues in a short period of time, doesn't really actually save you any money in most markets, and terrible customer service. Awful business, go elsewhere.

2.0 is a yes for me My second go around with movie pass has been delightful. I have the 20 dollar plan and have already seen 5 movies at 3 different theaters with credits to spare. I do wish I could reserve tickets prior to being at the movie theater in order to get preferred seats but if there is a new release I don’t mind going to the theater early to reserve my ticket. At 4 dollars a movie, it’s totally worth it.

Used it once & cancelled subscription Kludgy app and the folks at the theatre had no idea how to help. Worse than that, though, they said the cost of the movie was 18 credits but tacked on a 7 credit charge for purchasing online. So it actually cost 25 credits. Went through the app and found no reference to additional charges for online purchases. I cancelled my subscription during the trailers….