SONNY
GBCHAT LINE NOT RESPONDING I just contacted their CHAT line that says I'll be connected to an agent. That was 20 minutes ago and still NO ONE RESPONDED! Not to mention the show times for New Movies are few or very early in day or late at night like the last show!
Kim
GBDon't fall for it Don't fall for it! I signed up weeks ago, received 4 moviepass debit cards in the mail. None of which were able to be activated. The day I attempted to activate my card it locked me out of my moviepass website/app account stating "Authentication Error" I have emailed for support multiple times, over a week and a half later still no reply. I can't cancel my membership because I can't get into my account to do so.
Steve harney
GBDo not buy !!! Great idea, but either by choice or by mistake The app is completely useles. Spent hours trying to book movies worked one time after numerous attempts. Definitely not worth the headache or hassle do not purchase.
Chris W
GB2nd time I’ve gone to theater with app… 2nd time I’ve gone to theater with app error. Today no showtimes for any theaters no movies. Support article at site says resolved July 29 Today July 31. Previously had problem with MoviePass card. Customer sent me email 2 weeks later. Today's support says it will take them sometime to reply because they are swamped with issues. For 2$ more I can just get they’re chains 3 movies per week and reserve online.
Mickey Hughes
GBZero Stars If I could leave zero stars I would. I joined and changed my mind before they even sent me the card because they wouldn't respond to emails. After repeated emails to tell them I wasn't joining and to return my subscription money, they refused to respond. I never used their service, never even downloaded their app or created an account. I wound up having to dispute the charge through my bank.