Zero Stars If I could leave zero stars I would. I joined and changed my mind before they even sent me the card because they wouldn't respond to emails. After repeated emails to tell them I wasn't joining and to return my subscription money, they refused to respond. I never used their service, never even downloaded their app or created an account. I wound up having to dispute the charge through my bank.

2nd time I’ve gone to theater with app… 2nd time I’ve gone to theater with app error. Today no showtimes for any theaters no movies. Support article at site says resolved July 29 Today July 31. Previously had problem with MoviePass card. Customer sent me email 2 weeks later. Today's support says it will take them sometime to reply because they are swamped with issues. For 2$ more I can just get they’re chains 3 movies per week and reserve online.

Needing a resolution! I want to use my card! Even after sending a screenshot of my most recent payments, my account is still showing past due. My card hasn’t been working and another payment was taken from my bank account on Mon Feb. 4 I keep getting messages from Movie Pass apologizing yet not providing a resolution!. It’s been about 2 weeks and still nothing. No assistance

Do not waste your money Do not waste your money! MoviePass doesn’t work at the theater most of the time. You can not reach a live body at MoviePass any time. You can email customer services after your incident. They will likely add points to your account as an apology. However these extra points do not roll over to the next month. Complete waste of your money

Total sham scam and rip off I tried this 11/18/23 and attempted to see a movie while on a getaway in branson, MO. No bueno would NOT work. Charged $10. Charged another $10 12/18/23 and tried to see a movie in Fayetteville, AR an hour from my home...again would NOT work and had to pay. Charged another $10 1/18/23 and tried here at my local theater...said NO movies were showing and all 6 theaters were playing movies. I canceled and they said they will NOT Refund my $. Had to get my credit card company involved..this is a scam DON'T DO IT!!!!!!!!!!!!!!!!!!!!!