Don't do it! Customer service is the worst I've ever experienced. After purchasing for someone as a gift, it was unable to be redeemed. Customer service was not helpful at all and would not help to resolve the issue.

Zero Stars If I could leave zero stars I would. I joined and changed my mind before they even sent me the card because they wouldn't respond to emails. After repeated emails to tell them I wasn't joining and to return my subscription money, they refused to respond. I never used their service, never even downloaded their app or created an account. I wound up having to dispute the charge through my bank.

Absolutely awful product Absolutely awful product. App is trash and customer service is nonexistent. Will walk away from 3 months of credits and no movies to sign up for Regal’s program. Do not waste your time. I was an original movie pass customer and this new and improved version is just as bad, no worst than before they went bankrupt. They will go bankrupt again.

Run away, run away. Do not, do not get movie pass. The new one sounds good and sustainable from a business standpoint. Except, you get to the theater and they (the theater)can't make it work. To cinemark & amc's credit, they comped us, but how long will they keep doing that? The only time it worked is when we bought the ticket on line, only to find out they (movie pass) charged as many credits as the movie ticket for online purchase. Movie Pass’s solution for problems at the theater is to swipe the card again. What card? It’s viritual. When we asked for a physical card, the chat (only way to get live CS) said it would take 10-15 days to get the card, and the virtual card would be immediately disabled. What the person chatting refused even a partial refund or to allow the unused credits to roll over we knew we were done. Shame on you Movie Pass.

2nd time I’ve gone to theater with app… 2nd time I’ve gone to theater with app error. Today no showtimes for any theaters no movies. Support article at site says resolved July 29 Today July 31. Previously had problem with MoviePass card. Customer sent me email 2 weeks later. Today's support says it will take them sometime to reply because they are swamped with issues. For 2$ more I can just get they’re chains 3 movies per week and reserve online.