Scott Larson
GBDefective Crystal Photo Bell x 2 After recieving the bell crystal photo, the crystal developed an opaque white interior density and the picture could not longer be visualed. This happend at the top of the bell. After the inititial episode 3D Laser printed and shipped a new one at no charge. When the same crystal distortion happened to the second one, I gave up. Did not report or ask for refund. I will not be using or recommending 3D Laser Gifts based on this experience. Great customer service. Defective products x 2 is reason for this 2-star review.
Jessenia Morales
GBA bit disappointed...UPDATE: Satisfied customer! From what I saw of the preview it showed that the picture would be made from the border of the crystal and what I received it started off in the middle so it appears cut off and awkward than what I was shown. UPDATE: Changed my update from 3 stars to 4. Reached out to customer service and spoke with Bruna. Was told my order would be redone and shipped on time and received by Friday (guaranteed 2day shipping) for my mother's birthday who is a brand new grandmother. Unfortunately UPS did not deliver in time but I was reimbursed a partial refund and coupon code for any future orders I place. I appreciate it!
A satisfied customer
GBCustomer satisfaction guaranteed … I needed to create a gift for a very special occasion after a very devastating family occurence. This was custom piece that was put together with a combination of photos. Steve was very receptive and helpful with designing the piece and had it completed way ahead of the date required for the event. I would recommend this company to everyone based on my 2 experiences with this company and fantastic customer service.
Anthony Levesque
GBGreat product Great product, perfect gift for people who "have everything" Shipping was a bit pricy when adding the insurance. I understand this cost, but priority shipping should come with confidence
Amanda Curtis
GBTop Notch Quality & Customer Service The customer service really made 3D Laser Gifts stand out! Their attention to detail and insistence on the highest quality product is top notch!