A bit disappointed...UPDATE: Satisfied customer! From what I saw of the preview it showed that the picture would be made from the border of the crystal and what I received it started off in the middle so it appears cut off and awkward than what I was shown. UPDATE: Changed my update from 3 stars to 4. Reached out to customer service and spoke with Bruna. Was told my order would be redone and shipped on time and received by Friday (guaranteed 2day shipping) for my mother's birthday who is a brand new grandmother. Unfortunately UPS did not deliver in time but I was reimbursed a partial refund and coupon code for any future orders I place. I appreciate it!

Amazing!! Amazing!!! Asked to see a proof and requested two minor changes and the end result was stunning. When my husband saw it he was shocked that something so perfect could be ordered online. He is very critical and always looks at the details and for the first time in all our 20+ years together he had nothing negative to say. It’s a gift we haven’t delivered yet, but we can’t wait for our friends to see it. Great gift great customer service great choice for that special moment. Thank you!!!

Got this for someone else as a gift Got this for someone else as a gift , you guys told me couldn’t guarantee the quality because of how many faces in the picture with the small size I choose, but I trusted you and you delivered , came out great and you also removed the water marks from the picture, thank you and I’ll be back . ( amazing quality , very clear )

Everything was better than I hoped Everything was better than I hoped. Customer service contacted me promptly with a question about my order. Their website was easy to navigate. Downloading photos and ordering was easy. Hard part was deciding which one to order. My order was beautifully packaged and it arrived quickly. The 3D of my mom and dad was very detailed. The 3D wedding photo froze in time a cherished memory. They both exceeded my expectations and were high quality

I spent 200 dollars for this mini… I spent 200 dollars for this mini crystal I’m soo disappointed it should have been bigger I ordered a medium size crystal it looks like a mini or a small Please reissue me a bigger crystal