Great experience Great, responsive customer service. A wonderful way to send a gift from afar with a personal touch and having to double on shipping efforts. My only improvement request would be allowing to preschedule shipments, so say a friend has a birthday next month, it would be great to be able to place the order ahead of time instead of having to wait until ~a week before. That way there's less risk of it slipping my mind later on.

Responsive, Empathetic, Customer-focused… Decided to use Unboxme for Mother's Day gifts for all the women at church. Needed to a large number of boxes and ship them quickly because I needed to have the gifts prepared a couple days before Mother's Day. Sent an email to confirm they could meet my needs. Sara got back to me and was great in terms of responsiveness and being customer-focused. She answered all of my questions...facilitated a refund because I forgot the coupon code when placing the order online...made the process smooth, easy, and expeditious. I received everything on time and the ladies at church loved their gifts.

My friend loved everything that she received My friend loved everything that she received. All the products were high quality. I was so thankful for the customer service people who made sure she got her gift quickly. I had not noticed that my address had auto-filled for the shipping address. I quickly emailed customer service and they corrected it right away. The package was sent out the morning after my evening order was placed and my friend received it in 24 hours. I will definitely place more orders in the future.

First Order Love 💗 Perfect experience from easy on-line ordering to delivery -the communication was excellent. My friend loved the gift, she was so excited when she got it. Told me how perfectly curated it was and the items were not cheap/flimsy they were very well made. Thank you for my first order being a success !

Wrong Address Made Right! Placed an order for my best friends birthday out of state and while using ShopPay, I accidentally had it scheduled to ship to my house. I sent an email and it was rectified quickly in less than two hours with a real response from an actual person! Not too mention, I love the selection of products to choose from