customer
GB2nd chance I want to change my review to a five star service. The first time I gave it a three star only because it came damaged in the box but you have been more than willing to go overboard to make things right and I want to thank you all for my portrait of my beautiful wife. The red queen, 24 x 36 portrait. file:///var/mobile/Library/SMS/Attachments/aa/10/CE921714-F784-4F3B-A644-8B2C4A9DA036/FINAL_PRINT_%23214698_The%20Sapphire%20Queen%20RED%20EDITION%2024x36_v02%20digital%20social%20media.jpg
Lala
GBPure magic Pure magic! The flexibility to change the picture before final was appreciated. Quick response time to request and emails let me know this picture was as important to you as it was for me. Can’t wait to see finished art work. Masterpiece! Royal treatment👸👑
Sarah Skinner
GBAwesome gift! This was an awesome gift for my boyfriend! It arrived a few days after Valentine's Day, but it didn't matter as he loved it so much, replacing another picture on the wall almost as soon as the box was opened! Thank you; I've shown many friends, who all loved this idea for future occasions.
abmabardy
GBBeware CANCELLATION FEE Beware this company! Their official "Return Policy" states clearly that there will be "unlimited free revisions" and 100% satisfaction with "full refund". After three revisions, my portrait looked nothing like the photo, and I requested a full refund. Back and forth through several emails, no talk of refund. Finally they offered me a partial refund because of a "cancellation fee". What? ABSOLUTELY NO MENTION OF A CANCELLATION FEE in their stated Return Policy. I have turned this over to my credit card company. I am still getting emails from TMR trying to say they mention a cancellation fee somewhere else on the site. Irrelevant. No fee is mentioned under the stated Return Policy section.
Terry
GBSuch Fun!! The response from Turn Me Royal was quick and answered any questions we had. The review process was just as promised. We asked for a few changes in the first rendering and it was completed quickly and as promised. The final product was awesome and the couple to whom we gifted it loved the portrait. The only downside was that the shipping packaging was not quite as secure as we would have liked, but the portrait was not damaged at all.