customer
GBTurn me Royal - awful service. This is the 3rd picture I have ordered from Turn me Royal. The first two were fantastic. The recent one is awful. It looks blatantly like two super imposed oversized heads and not remotely blended to look like a seemless painting like my other two. After many emails back and forth, the company now want me to return the portrait back to America from the UK and pay for postage. What are they going to do with it?! I'm not wasting my time doing that! They offered to do me a new portrait at an extra cost of £30 for shipping. I've already spent £90 on this picture which is not fit for the gift it was intended for. I offered to pay half the postage but Turn me Royal are being extremely unhelpful. I approved the review via email of the tiny image viewed on my phone it looked fine but in the flesh, its awful. I'm now £90 out of pocket with an awful picture that will go in the bin.
L-aura V
GBTurn Me Royal gets 10 stars Turn Me Royal gets 10 stars. I am impressed. The staff and artist all have been excellent. Their communication with me was great and the artist paid close attention to the detail of our photos and there was excellent communication between the artist and I. They made sure they took care of our needs and made the most beautiful picture. I will be referring Turn Me Royal to friends, family and coworkers. I have only great things to say about this business. Thank you so much. We will be ordering more!
Jason Haynes
GBGreat customer service Great customer service. I just ordered another picture from their website. The pictures are fun. They do a good job responding to my requests to edit the images to get it just right.
Sarah Skinner
GBAwesome gift! This was an awesome gift for my boyfriend! It arrived a few days after Valentine's Day, but it didn't matter as he loved it so much, replacing another picture on the wall almost as soon as the box was opened! Thank you; I've shown many friends, who all loved this idea for future occasions.
Terry
GBSuch Fun!! The response from Turn Me Royal was quick and answered any questions we had. The review process was just as promised. We asked for a few changes in the first rendering and it was completed quickly and as promised. The final product was awesome and the couple to whom we gifted it loved the portrait. The only downside was that the shipping packaging was not quite as secure as we would have liked, but the portrait was not damaged at all.