The balloons were deflated and nothing… The balloons were deflated and nothing like promised. They packaged the balloons in Colorado (which is at a higher altitude) and the destination was in Portland, OR. Hence, they were deflated.

Did not arrive on the requested Delivery date Read the small (fine) print about when it will actually be delivered. They have you select a delivery date, but written in the small below the delivery date calendar they have "Order will arrive within 2 days of the selected delivery date"...which you do not really see. So when you pick a delivery date, it will show up 2 days AFTER that delivery date. If you pick a Friday, it will show up on Tuesday.

Wish you could deliver on shorter… Update: I wasn’t expecting follow up but next day after posting this review customer service reached out and made amends! Appreciate that so much even though I was really just making a review not looking for refund or anything. Original review; Wish you could deliver on shorter notice since I ordered 2 weeks in advance of the occasion . And where do you put the greeting message to the recipient? My recipient looked all over the packaging, on the attached little card- they found no message and did not know who even sent them the balloons!

Perfect delivery The balloons were delivered on time on the date requested. The card enclosed was really beautiful and easy to be found because it was anchored to the fabulous four balloons as advertised. The birthday girl was thrilled to get the package and couldn’t stop smiling when the balloons floated out. absolutely perfect!

I had to call customer service to… I had to call customer service to assist me and the woman who took my call ended up helping me place my whole order and could not have been sweeter! The balloons came when they were supposed to and my 3 year old grandson was over the moon with their arrival as all he wanted for his birthday was "balloons and cake"