Macorner refused refund for broken item… I ordered two photo Christmas ornament balls as gifts. One was broken, the other had so much “snow” stuck to the photo that you couldn’t see it. I submitted refund ticket with the photos and details Macorner requested via email. I kept getting a runaround until Macorner stopped communication. I got no refund for broken item. Macorner sent a video showing how to tap the ornament to settle the snow. That didn’t work either. Macorner is frustrating to deal with and refused refund for broken item.

With my momma passing away recently With my momma passing away recently, this sun catcher reminds me she is with us and watching over My dad and my siblings..love it..

Will never order from this company… Will never order from this company again. Order was supposed to arrive before December 19th and it isn’t here. Got a “shipping notice” (it wasn’t actually shipped) giving a usps tracking number claiming a label had been created and that it was “PENDING shipment.” On December 24th they sent an email claiming that the item was lost in transit and offering 20% discount on a future purchase. There will be no future purchases. Just be honest and say that this stuff is coming from China and that you were never going to be able to deliver it before Christmas.

The customer service team went above… The customer service team went above and beyond to replace a cup that had an issue. The team is always quick to resolve any issue and ensure everything I need is resolved!

Good people, good company and great service! I saw an item on the website for daughters and wanted it for granddaughters. I emailed customer service and immediately they emailed, created one for granddaughters and sent me the link! I customized them and ordered. Just got them! LOVE them. My friend saw them and wanted to order one for her granddaughter. I emailed customer service and they immediately sent another link for her! This is a “stand up” company and would never hesitate to order anything from them!