Poor service Poor service. Do not expect any support after you purchase a gift card. Scammer sell their card on Raise and then report it stolen. Last week, I purchased 300 dollar Walmart gift card and used it only for 90 dollars and Walmart blocked the card on fraud report. Raise Order Number: R477115422. Raise support team refused refund saying that card is redeemed in my state. This is the perfect scenario where 1 year money back claim is a lie.

HORRIBLE SELL EXPERIENCE Part of Raise sell process was to upload a copy of my driver's license, front and back. They send a text to start the upload process. Twice, I uploaded it and it was marked success by the software and then I get a message from Raise that they cannot read it. Of course, it takes hours between messages because they don't offer a phone number. I used a different company for this.

Raise is a thieving company Raise is first to tell that they have a year guarantee but what they fail to tell is if you let your card go past that year your card will all of the sudden have a zero balance or suddenly the card can’t be found. They won’t tell in their advertising that they take the value back if you don’t spend it within a year which I think they should be made to state it in their advertising. A product you buy may come with a years warranty but typically the don’t come steal your lawnmower after the year, a gift card should be no different. It’s amazing how they use tricks to steal your money from you and they will always use their advertising slogan of a years warranty. They won’t admit they steal it after the year though.

I have been using Raise for years I have been using Raise for years to purchase gift cards. Yesterday I purchased a Ace Hardware gift card that was invalid. I contacted customer support and today they advised they would credit my credit card and apologized for this incident. This is the first time in years I received an invalid gift card from them. I will continue to use them as they are a reputable and trustworthy company.

Don't use this 3rd party company I purchased a $300 Air Bnb gift card for a family member, and when they went to use it, the balance was zero. After their "guarantee period" despite having proof of purchase, proof of receiving the e-card, the access codes etc., the company has made the funds unavailable on the e-gift card, and reports they cannot help. Very disappointing experience.