Unreliable massage therapists I booked Serenity Pamper Parties for a hen weekend in Glastonbury for 9 of us The communication was good and efficient in terms of booking. However a few days before the hen, one of the massage therapists said she couldn't do it. Serenity were very quick and efficient at finding a replacement. However, on the morning of the hen the replacement massage therapist cancelled and the one therapist that did attend wasn't able to stay longer due to being booked for another hen party. In the end, we all had 15 minute massages instead of 30 mins which was a shame. I did get the difference refunded back to me quickly but I'm not sure I would book through Serenity again purely because of the reliability of massage therapists.

This company is fantastic This company is fantastic. From the moment I booked my pamper party to the end of the pampering sessions at the party, they were ultra professional, answered all my queries promptly and were warm and friendly. All the ladies that had treatments were very happy and very relaxed when done. I would highly recommend them and hopefully will be using them again soon.

Would highly recommend serenity pamper… Would highly recommend serenity pamper party for any occasion. I contacted this company in regards to my sister in laws hen doo and they were so professional and accommodating. They set up and left with no bother, both therapists were really lovely and made everyone feel so comfortable with their treatments. Baring in mind there was 18 of us, it didn’t feel rushed in the slightest. Would definitely contact them again in the future! Thankyou!

I booked Serenity for my Hen Party I booked Serenity for my Hen Party. It was quite last minute but Jo was amazing and arranged everything quickly and efficiently. Everyone at my party thoroughly enjoyed their treatments and my massage was amazing. Rachel (our therapist) was so lovely and all the guests said so too. I would definitely recommend booking this company and I wouldn't hesitate to book them again in future :)

Highly recommend a fantastic treat! Our Fostering Agency held a pamper session for our carers and Simona attended our event in Bedford. She was friendly, professional and on time. Everyone had a fantastic afternoon and we will definitely book Serenity again. Highly recommend