Andy Z.
GBAndy B Andy B. called me back promptly addressing my concern, he and had support on the line in a few minutes resolving my concern, Thank You for the fast resolution.
customer
GBI had been set up for a 2 pm… I had been set up for a 2 pm appointment/service call on Tuesday and did not receive the call until nearly 4:30 pm central time. I would have appreciated at least a call to let me know of the delay, in case i would have to re-schedule.
AMAR REGISTRATION
GBthanks to Mathew ,thank you for your… thanks to Mathew ,thank you for your support he deserve 10 stars, he was very profesional , t was passive and with clear instructions , thanks
Dave Silverberg
GBGreat Service Great Service I sit 10-12 hours per day in front of the computer designing with a very sophisticated engineering program. When Windows give me problems, I look for curtains. Stuff like your card charging app is a total puzzle for me. Matthew, you made it totally clear, straightforward and easy. I actually succeeded with my first transaction, without having to call you. I could not ask for better service.
Pro TelTech
GBThe customer service rep listen very thoroughly to my problem. The customer service rep listen to my compliant and after researching my statements history and previous call ins for the same problem, she explained to me in detail why I was incorrectly charged for 2 additional non-PCI compliances. She then verified that my business was in PCI compliance and requested for the charges to be refunded which was approved.