Joann
GBDamon from the Tech team really helped… Damon from the Tech team really helped me out in a timely matter and assured me that he would be easy to reach if I had any other issues.
Gaylene City of Reklaw
GBCommunication was excellent Communication was excellent. I was walked through every step and machine is working and we are ready for business. Thank you, Calvin Decenzo, for being so patient with me in getting this set up.
Stephen Young
GBI want to specifically mention Santiago… I want to specifically mention Santiago Perez for his effort in resolving my problem. When I ask for emails they don't appear most of the time and they are not in junk. Santiago has to do almost everything manually and send the info. He is patient beyond belief. He resolved my difficulties and I am very happy
customer
GBMatthew did great with helping me… Matthew did great with helping me install our new card machine. He was very patient when I had to keep running back and to the other building to get things that I needed for the set up.
Pro TelTech
GBThe customer service rep listen very thoroughly to my problem. The customer service rep listen to my compliant and after researching my statements history and previous call ins for the same problem, she explained to me in detail why I was incorrectly charged for 2 additional non-PCI compliances. She then verified that my business was in PCI compliance and requested for the charges to be refunded which was approved.