Pro TelTech
GBThe customer service rep listen very thoroughly to my problem. The customer service rep listen to my compliant and after researching my statements history and previous call ins for the same problem, she explained to me in detail why I was incorrectly charged for 2 additional non-PCI compliances. She then verified that my business was in PCI compliance and requested for the charges to be refunded which was approved.
customer
GBI had been set up for a 2 pm… I had been set up for a 2 pm appointment/service call on Tuesday and did not receive the call until nearly 4:30 pm central time. I would have appreciated at least a call to let me know of the delay, in case i would have to re-schedule.
Sandra Rios
GBEXCELLENT!!!! EXCELLENT!!!! Mathew was a Great helper, he was very patient and answered all my questions on my installation for my device, highly recommend this company! Great Service!
Joann
GBDamon from the Tech team really helped… Damon from the Tech team really helped me out in a timely matter and assured me that he would be easy to reach if I had any other issues.
Candy Wright
GBI have nothing but good to say I have nothing but good to say! Everyone at MSC have been most helpful, their response time is fantastic. A big shout out to Damon Phelps, from day one he has been the BEST! Very patient and helpful