customer
GBI had been set up for a 2 pm… I had been set up for a 2 pm appointment/service call on Tuesday and did not receive the call until nearly 4:30 pm central time. I would have appreciated at least a call to let me know of the delay, in case i would have to re-schedule.
Candy Wright
GBI have nothing but good to say I have nothing but good to say! Everyone at MSC have been most helpful, their response time is fantastic. A big shout out to Damon Phelps, from day one he has been the BEST! Very patient and helpful
CEDAR BAY RESORT
GBCALVIN WAS WONDERFUL TODAY CALVIN WAS WONDERFUL TODAY WE RECIEVED OUR NEW EQUIPMENT TODAY AND LITERALLY WITH IN MINUTES HE CALLED TO HELP US START THE PROCESS HE HAS GIVEN ME A DIRECT LINE THAT MAKES ME FEEL LIKE THIS COMPANY CARES IN THE FUTURE THE SALES REPS NEED TO TELL THE TECHNICIANS WHAT TYPE OF BUSINEES SO IT WOULD LESS TIME TO GET UP AND RUNNING BUT THIS WAS NO FAULT OF CALVIN'S
Stephen Young
GBI want to specifically mention Santiago… I want to specifically mention Santiago Perez for his effort in resolving my problem. When I ask for emails they don't appear most of the time and they are not in junk. Santiago has to do almost everything manually and send the info. He is patient beyond belief. He resolved my difficulties and I am very happy
customer
GBMatthew did great with helping me… Matthew did great with helping me install our new card machine. He was very patient when I had to keep running back and to the other building to get things that I needed for the set up.