Great Customer Service I recently used Blurb to make a picture journal as a wedding gift to my partner. I had never done anything like this before, so I had reached out to the customer service to get a better sense of what I should do to execute my idea, and it was by far the best customer service response I have ever had. I felt heard and entirely helped. It was hard work to get the journal organized, but that was purely based on it being my first time. Once I finished and ordered the book, it was a quick turnaround, and it came out absolutely amazingly.

My first time to have my pictures… My first time to have my pictures published on the front, back and inside a magazine. Then I order one to have a hard proof as a published photographer, really amazing quality, just love. In other hand you can add a fantastic customer service, fast reply and resolving a problem. I would highly recommend blurb.

How to ship some poems Within two weeks, I received two books of poetry in the mail—one via Blurb and another from a huge purveyor of books online I will not name. They were about equal in size with glossy covers. The Blurb book arrived in perfect condition in a reinforced envelope. The other book came in a box with inflated plastic around a gift bag. I had to straighten it out.

Outstanding Without Standard Shipping My order was, as usual, produced extremely fast. I'm amazed! I didn't use the standard shipping option this time, and Bada-Bing, I got the shipment very quick. I ordered 12 copies of my 140 page book on a Friday, going to 5 addresses, and all were printed and delivered by Thursday and Friday the very next week. Impressive!!!

Poor quality. I don’t recommend Paying almost £50 for a book that I couldn’t even use, due to the poor quality (bleeding it’s terrible) nobody checks any mistakes, they printed blindly. And that is not only the issue, the customer service is a disaster. No skills to deal with issues at all. No solutions, no refund, no return. Make yourself a favour and print with another company.