Excellence in customer service A +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ blurb was excellent in helping after the sale. item arrived in perfect shape and then i inquired abiut theier packages as i was interested the were very helpful and kind would deal with again Thank you sooooooo much Karen

How to ship some poems Within two weeks, I received two books of poetry in the mail—one via Blurb and another from a huge purveyor of books online I will not name. They were about equal in size with glossy covers. The Blurb book arrived in perfect condition in a reinforced envelope. The other book came in a box with inflated plastic around a gift bag. I had to straighten it out.

Good product. Offer swatches? I’ve been using Blurb for my annual book of my best photography for 10 years. The app for designing and producing the cover and pages is easy, as is the ordering process. I’ve been OK with the print quality over the years but wanted to see if it would improve with the higher end paper. It gets expensive ordering books just to test papers but I am happy with the ProPhoto Pearl paper. I would like to see Blurb offer a sample swatch set so people can see how each paper handles the printing of photos, text, etc. I would have been willing to pay a small fee for the swatches vs the expense of a full book.

The reproduction book of Bill Ray Hells… The reproduction book of Bill Ray Hells Angels of San Berdoo is excellent, I opted for the printed cover version. The quality of materials and most of all his photography of these iconic images is great. What a fantastic way to own a long out of print book at a reasonable cost. Bernie

Poor customer service, outdated software I've been using Blurb for over 10 years. And finally moved on to a competitor after realizing how antiquated their software is. I endured many crashes, lost projects, and wasted time. When I reached out to get support, I was sent around to 4 different people. Not one had an answer for me or could solve the issues. Not ideal given how expensive their books have become. Now that I'm using a competitor to make books, I'm amazed at how much time and money I wasted with this company over the years