Sheila Willis
GBVery easy to design, publish, and share. Very easy to design, publish, and share. Would like it better if I found an error and needed to upload a corrected version, it would replace the one already uploaded rather than store both. Or at least give me the option. Convenient and I love that what used to be a dream of being published is made real with Blurb.
Cody and Amanda Zane
GBGreat Customer Service I recently used Blurb to make a picture journal as a wedding gift to my partner. I had never done anything like this before, so I had reached out to the customer service to get a better sense of what I should do to execute my idea, and it was by far the best customer service response I have ever had. I felt heard and entirely helped. It was hard work to get the journal organized, but that was purely based on it being my first time. Once I finished and ordered the book, it was a quick turnaround, and it came out absolutely amazingly.
Graham
AU60 books produced - all excellent I've now produced over 60 books through Blurb, all with loads of photos and the results have been very pleasing. The Bookwright software is easy to use and has plenty of options - one example being able to add a border with rounded corners to photos which looks so much better than just square-cornered photos. I've mainly used the large landscape format with Imagewrap covers and the resulting 'coffee-table-style' books look superb. I've more recently produced some Premium Magazine books and they are also excellent - and a great deal less expensive! When I've needed advice or help with a problem, the Blurb Support Team have been top class - responsive, professional and friendly. Overall - Blurb is great!
Nenya
DKHuge fan - one wish Have been using Blurb BookSmart for the past 12 years. Love all the customizing possiblities, great quality and speedy delivery. Only once, the product was flawed in printing. Contacted customer service, and got a new book soon after. Very easy and great customer service! One suggestion/wish: Only issue is some photoes - those already a bit dark - gets very dark on print. I guess it’s the difference between viewing on screen and on paper, but if somekind of enhancement tool could be developed, letting me know what it looks like on print? I’m afraid to mess too much with brightness, again because of the difference from screen to print, and my books are usually around 200$, so can’t afford to mess up too much.
customer
GBExcellent on all counts but one... tools glitching!!! I have several books published on Blurb, some personalized for specific clients, others accessible to public. Every book has been exceptional. Beautifully made, photos and texts excellent. I have had a lot of problems recently with the tools glitching on Book Smart (my favorite since I don't understand the tools on BookWright) James, and Padraic have been extremely helpful and timely in responding to my requests for help, but the glitches have not been fixed. the pages jump around when I'm editing them, and sometimes they lose a whole part of my text. A lot of time is lost and I have at least 12 books in process. I don't want to spend "the rest of my life" creating them. Unfortunately and fortunately, Blurb is the only book publisher where I can entirely create my book myself...writer, artist, poet and imaginative communicator - I'm everything but publisher : ) Service and feed back excellent! Book quality excellent! they replaced a paper back that had come apart, no charge - excellent. Tool glitches - very bad. I need help with the glitches..truly!