Graham
AU60 books produced - all excellent I've now produced over 60 books through Blurb, all with loads of photos and the results have been very pleasing. The Bookwright software is easy to use and has plenty of options - one example being able to add a border with rounded corners to photos which looks so much better than just square-cornered photos. I've mainly used the large landscape format with Imagewrap covers and the resulting 'coffee-table-style' books look superb. I've more recently produced some Premium Magazine books and they are also excellent - and a great deal less expensive! When I've needed advice or help with a problem, the Blurb Support Team have been top class - responsive, professional and friendly. Overall - Blurb is great!
Matthew Robert Huxford
GBA great experience from start to… A great experience from start to finish. Layout process was easy once I’d gotten my head around it. Far easier than struggling with Lightroom. I didn’t choose the best quality paper and so can’t really comment on the best quality available but mine results were as I expected them to be. Can’t ask for more than that really. Next time I’ll go for the lay-flat option and better quality paper. Customer service was excellent with a refreshing, no-quibble attitude. Would definitely use them again and recommend them to my friends. 👍
Nenya
DKHuge fan - one wish Have been using Blurb BookSmart for the past 12 years. Love all the customizing possiblities, great quality and speedy delivery. Only once, the product was flawed in printing. Contacted customer service, and got a new book soon after. Very easy and great customer service! One suggestion/wish: Only issue is some photoes - those already a bit dark - gets very dark on print. I guess it’s the difference between viewing on screen and on paper, but if somekind of enhancement tool could be developed, letting me know what it looks like on print? I’m afraid to mess too much with brightness, again because of the difference from screen to print, and my books are usually around 200$, so can’t afford to mess up too much.
customer
GBExcellent on all counts but one... tools glitching!!! I have several books published on Blurb, some personalized for specific clients, others accessible to public. Every book has been exceptional. Beautifully made, photos and texts excellent. I have had a lot of problems recently with the tools glitching on Book Smart (my favorite since I don't understand the tools on BookWright) James, and Padraic have been extremely helpful and timely in responding to my requests for help, but the glitches have not been fixed. the pages jump around when I'm editing them, and sometimes they lose a whole part of my text. A lot of time is lost and I have at least 12 books in process. I don't want to spend "the rest of my life" creating them. Unfortunately and fortunately, Blurb is the only book publisher where I can entirely create my book myself...writer, artist, poet and imaginative communicator - I'm everything but publisher : ) Service and feed back excellent! Book quality excellent! they replaced a paper back that had come apart, no charge - excellent. Tool glitches - very bad. I need help with the glitches..truly!
Ramona Sporis
GBPoor quality. I don’t recommend Paying almost £50 for a book that I couldn’t even use, due to the poor quality (bleeding it’s terrible) nobody checks any mistakes, they printed blindly. And that is not only the issue, the customer service is a disaster. No skills to deal with issues at all. No solutions, no refund, no return. Make yourself a favour and print with another company.