Our book was printed and sent to us… Our book was printed and sent to us within about a week, so delighted. We are very happy with the printed book...a reminder of some holidays. Blurb is a very easy and straightforward program to use, especially as I am not particularly computer literate. We have made a number of these books now and been equally delighted with the printed book each time.

How to ship some poems Within two weeks, I received two books of poetry in the mail—one via Blurb and another from a huge purveyor of books online I will not name. They were about equal in size with glossy covers. The Blurb book arrived in perfect condition in a reinforced envelope. The other book came in a box with inflated plastic around a gift bag. I had to straighten it out.

I've been using Blurb for at least 15… I've been using Blurb for at least 15 years. I don't publish many books, but the ones I have done have been excellent. I'm a photographer and a writer. The last 3 books I have done with Blurb have all been personal travel experiences. I value my photography and so do the printers at Blurb. Honestly, I worked in advertising and marketing communications for 40 years and I would put their work up against any of publishers that I did multiple volume printing. I just received my most recent one today and it's PERFECT!

Great Customer Service I recently used Blurb to make a picture journal as a wedding gift to my partner. I had never done anything like this before, so I had reached out to the customer service to get a better sense of what I should do to execute my idea, and it was by far the best customer service response I have ever had. I felt heard and entirely helped. It was hard work to get the journal organized, but that was purely based on it being my first time. Once I finished and ordered the book, it was a quick turnaround, and it came out absolutely amazingly.

Excellent on all counts but one... tools glitching!!! I have several books published on Blurb, some personalized for specific clients, others accessible to public. Every book has been exceptional. Beautifully made, photos and texts excellent. I have had a lot of problems recently with the tools glitching on Book Smart (my favorite since I don't understand the tools on BookWright) James, and Padraic have been extremely helpful and timely in responding to my requests for help, but the glitches have not been fixed. the pages jump around when I'm editing them, and sometimes they lose a whole part of my text. A lot of time is lost and I have at least 12 books in process. I don't want to spend "the rest of my life" creating them. Unfortunately and fortunately, Blurb is the only book publisher where I can entirely create my book myself...writer, artist, poet and imaginative communicator - I'm everything but publisher : ) Service and feed back excellent! Book quality excellent! they replaced a paper back that had come apart, no charge - excellent. Tool glitches - very bad. I need help with the glitches..truly!