Poor quality. I don’t recommend Paying almost £50 for a book that I couldn’t even use, due to the poor quality (bleeding it’s terrible) nobody checks any mistakes, they printed blindly. And that is not only the issue, the customer service is a disaster. No skills to deal with issues at all. No solutions, no refund, no return. Make yourself a favour and print with another company.

Great Customer Service I recently used Blurb to make a picture journal as a wedding gift to my partner. I had never done anything like this before, so I had reached out to the customer service to get a better sense of what I should do to execute my idea, and it was by far the best customer service response I have ever had. I felt heard and entirely helped. It was hard work to get the journal organized, but that was purely based on it being my first time. Once I finished and ordered the book, it was a quick turnaround, and it came out absolutely amazingly.

Huge fan - one wish Have been using Blurb BookSmart for the past 12 years. Love all the customizing possiblities, great quality and speedy delivery. Only once, the product was flawed in printing. Contacted customer service, and got a new book soon after. Very easy and great customer service! One suggestion/wish: Only issue is some photoes - those already a bit dark - gets very dark on print. I guess it’s the difference between viewing on screen and on paper, but if somekind of enhancement tool could be developed, letting me know what it looks like on print? I’m afraid to mess too much with brightness, again because of the difference from screen to print, and my books are usually around 200$, so can’t afford to mess up too much.

Our book was printed and sent to us… Our book was printed and sent to us within about a week, so delighted. We are very happy with the printed book...a reminder of some holidays. Blurb is a very easy and straightforward program to use, especially as I am not particularly computer literate. We have made a number of these books now and been equally delighted with the printed book each time.

I designed my book in Adobe InDesign… I designed my book in Adobe InDesign and I was delighted to find out that Blub had a plug-in that works seamlessly with InDesign! I moved my project into the Blurb template and it worked great. The process was easy, intuitive and fast. I received my books a whole week sooner than the estimate they gave me, and they look great!