Tim
GBGood product. Offer swatches? I’ve been using Blurb for my annual book of my best photography for 10 years. The app for designing and producing the cover and pages is easy, as is the ordering process. I’ve been OK with the print quality over the years but wanted to see if it would improve with the higher end paper. It gets expensive ordering books just to test papers but I am happy with the ProPhoto Pearl paper. I would like to see Blurb offer a sample swatch set so people can see how each paper handles the printing of photos, text, etc. I would have been willing to pay a small fee for the swatches vs the expense of a full book.
Ramona Sporis
GBPoor quality. I don’t recommend Paying almost £50 for a book that I couldn’t even use, due to the poor quality (bleeding it’s terrible) nobody checks any mistakes, they printed blindly. And that is not only the issue, the customer service is a disaster. No skills to deal with issues at all. No solutions, no refund, no return. Make yourself a favour and print with another company.
Sheila Willis
GBVery easy to design, publish, and share. Very easy to design, publish, and share. Would like it better if I found an error and needed to upload a corrected version, it would replace the one already uploaded rather than store both. Or at least give me the option. Convenient and I love that what used to be a dream of being published is made real with Blurb.
Nenya
DKHuge fan - one wish Have been using Blurb BookSmart for the past 12 years. Love all the customizing possiblities, great quality and speedy delivery. Only once, the product was flawed in printing. Contacted customer service, and got a new book soon after. Very easy and great customer service! One suggestion/wish: Only issue is some photoes - those already a bit dark - gets very dark on print. I guess it’s the difference between viewing on screen and on paper, but if somekind of enhancement tool could be developed, letting me know what it looks like on print? I’m afraid to mess too much with brightness, again because of the difference from screen to print, and my books are usually around 200$, so can’t afford to mess up too much.
David Hudson
GBWhat you see may not be what you get. [Please see comment at the end of this entry.) I have used several bookmaking services; friends told me to try Blurb, suggesting it would be cheaper. The bookmaking software is competitive with other vendors and is reasonably easy to learn and use. I created a book and bought two copies. They arrived with the front book cover image not at all centered on the cover. I doubled checked the cover page I created in the development software (BookWright). The image was well centered as I had intended. I went back-and-forth with tech support for about 10 days. They ultimately explained to me how Blurb trims pages and how book covers work differently in Blurb. Bottom line: in their graphics software, "what you see may not be what you get." they made no attempt to help me with a redo, discount, or even to say they regret my dissatisfaction. 04/22/2024 Unexpectedly, I heard from Blurb today. They said, since this was the first time I had used their product, they would give me an account credit to the full about I paid. That is generous of them. I will post again as soon as I get the corrected copies.