How to ship some poems Within two weeks, I received two books of poetry in the mail—one via Blurb and another from a huge purveyor of books online I will not name. They were about equal in size with glossy covers. The Blurb book arrived in perfect condition in a reinforced envelope. The other book came in a box with inflated plastic around a gift bag. I had to straighten it out.

Great Customer Service I recently used Blurb to make a picture journal as a wedding gift to my partner. I had never done anything like this before, so I had reached out to the customer service to get a better sense of what I should do to execute my idea, and it was by far the best customer service response I have ever had. I felt heard and entirely helped. It was hard work to get the journal organized, but that was purely based on it being my first time. Once I finished and ordered the book, it was a quick turnaround, and it came out absolutely amazingly.

Good product. Offer swatches? I’ve been using Blurb for my annual book of my best photography for 10 years. The app for designing and producing the cover and pages is easy, as is the ordering process. I’ve been OK with the print quality over the years but wanted to see if it would improve with the higher end paper. It gets expensive ordering books just to test papers but I am happy with the ProPhoto Pearl paper. I would like to see Blurb offer a sample swatch set so people can see how each paper handles the printing of photos, text, etc. I would have been willing to pay a small fee for the swatches vs the expense of a full book.

Exceeded My Expectations I wanted to create a book of my photography to give my children. Might be the only inheritance they get fom Dad. I was nervous about the quality of printing. But, these folks exceeded my expectations! I'm gathering photos for volume 2.

A great experience from start to… A great experience from start to finish. Layout process was easy once I’d gotten my head around it. Far easier than struggling with Lightroom. I didn’t choose the best quality paper and so can’t really comment on the best quality available but mine results were as I expected them to be. Can’t ask for more than that really. Next time I’ll go for the lay-flat option and better quality paper. Customer service was excellent with a refreshing, no-quibble attitude. Would definitely use them again and recommend them to my friends. 👍