Excellence in customer service A +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ blurb was excellent in helping after the sale. item arrived in perfect shape and then i inquired abiut theier packages as i was interested the were very helpful and kind would deal with again Thank you sooooooo much Karen

Good product. Offer swatches? I’ve been using Blurb for my annual book of my best photography for 10 years. The app for designing and producing the cover and pages is easy, as is the ordering process. I’ve been OK with the print quality over the years but wanted to see if it would improve with the higher end paper. It gets expensive ordering books just to test papers but I am happy with the ProPhoto Pearl paper. I would like to see Blurb offer a sample swatch set so people can see how each paper handles the printing of photos, text, etc. I would have been willing to pay a small fee for the swatches vs the expense of a full book.

Exceeded My Expectations I wanted to create a book of my photography to give my children. Might be the only inheritance they get fom Dad. I was nervous about the quality of printing. But, these folks exceeded my expectations! I'm gathering photos for volume 2.

Poor customer service, outdated software I've been using Blurb for over 10 years. And finally moved on to a competitor after realizing how antiquated their software is. I endured many crashes, lost projects, and wasted time. When I reached out to get support, I was sent around to 4 different people. Not one had an answer for me or could solve the issues. Not ideal given how expensive their books have become. Now that I'm using a competitor to make books, I'm amazed at how much time and money I wasted with this company over the years

Outstanding Without Standard Shipping My order was, as usual, produced extremely fast. I'm amazed! I didn't use the standard shipping option this time, and Bada-Bing, I got the shipment very quick. I ordered 12 copies of my 140 page book on a Friday, going to 5 addresses, and all were printed and delivered by Thursday and Friday the very next week. Impressive!!!