Excellence in customer service A +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ blurb was excellent in helping after the sale. item arrived in perfect shape and then i inquired abiut theier packages as i was interested the were very helpful and kind would deal with again Thank you sooooooo much Karen

Exceeded My Expectations I wanted to create a book of my photography to give my children. Might be the only inheritance they get fom Dad. I was nervous about the quality of printing. But, these folks exceeded my expectations! I'm gathering photos for volume 2.

How to ship some poems Within two weeks, I received two books of poetry in the mail—one via Blurb and another from a huge purveyor of books online I will not name. They were about equal in size with glossy covers. The Blurb book arrived in perfect condition in a reinforced envelope. The other book came in a box with inflated plastic around a gift bag. I had to straighten it out.

Poor customer service, outdated software I've been using Blurb for over 10 years. And finally moved on to a competitor after realizing how antiquated their software is. I endured many crashes, lost projects, and wasted time. When I reached out to get support, I was sent around to 4 different people. Not one had an answer for me or could solve the issues. Not ideal given how expensive their books have become. Now that I'm using a competitor to make books, I'm amazed at how much time and money I wasted with this company over the years

My favorite photo books! This is my fourth time printing through Blurb and I am pretty much sold for life. As a professional photographer, I am pretty picky about the quality of the paper and how well the photos match what I see on my own monitor. However, I am NOT a graphic designer and I need help with layout options. The Bookwright software is the perfect solution and gives me lots of space for text, plus the ability to customize each page as needed. The ease of use has me inspired and motivated to print more and more of my own personal photos, rather than just keeping them on my website or hard-drive, where they rarely get viewed and enjoyed. I get my Blurb books off the shelf and enjoy them all the time!