Poor customer service, outdated software I've been using Blurb for over 10 years. And finally moved on to a competitor after realizing how antiquated their software is. I endured many crashes, lost projects, and wasted time. When I reached out to get support, I was sent around to 4 different people. Not one had an answer for me or could solve the issues. Not ideal given how expensive their books have become. Now that I'm using a competitor to make books, I'm amazed at how much time and money I wasted with this company over the years

Great Customer Service I recently used Blurb to make a picture journal as a wedding gift to my partner. I had never done anything like this before, so I had reached out to the customer service to get a better sense of what I should do to execute my idea, and it was by far the best customer service response I have ever had. I felt heard and entirely helped. It was hard work to get the journal organized, but that was purely based on it being my first time. Once I finished and ordered the book, it was a quick turnaround, and it came out absolutely amazingly.

My first time to have my pictures… My first time to have my pictures published on the front, back and inside a magazine. Then I order one to have a hard proof as a published photographer, really amazing quality, just love. In other hand you can add a fantastic customer service, fast reply and resolving a problem. I would highly recommend blurb.

My favorite photo books! This is my fourth time printing through Blurb and I am pretty much sold for life. As a professional photographer, I am pretty picky about the quality of the paper and how well the photos match what I see on my own monitor. However, I am NOT a graphic designer and I need help with layout options. The Bookwright software is the perfect solution and gives me lots of space for text, plus the ability to customize each page as needed. The ease of use has me inspired and motivated to print more and more of my own personal photos, rather than just keeping them on my website or hard-drive, where they rarely get viewed and enjoyed. I get my Blurb books off the shelf and enjoy them all the time!

60 books produced - all excellent I've now produced over 60 books through Blurb, all with loads of photos and the results have been very pleasing. The Bookwright software is easy to use and has plenty of options - one example being able to add a border with rounded corners to photos which looks so much better than just square-cornered photos. I've mainly used the large landscape format with Imagewrap covers and the resulting 'coffee-table-style' books look superb. I've more recently produced some Premium Magazine books and they are also excellent - and a great deal less expensive! When I've needed advice or help with a problem, the Blurb Support Team have been top class - responsive, professional and friendly. Overall - Blurb is great!