David Hudson
GBWhat you see may not be what you get. [Please see comment at the end of this entry.) I have used several bookmaking services; friends told me to try Blurb, suggesting it would be cheaper. The bookmaking software is competitive with other vendors and is reasonably easy to learn and use. I created a book and bought two copies. They arrived with the front book cover image not at all centered on the cover. I doubled checked the cover page I created in the development software (BookWright). The image was well centered as I had intended. I went back-and-forth with tech support for about 10 days. They ultimately explained to me how Blurb trims pages and how book covers work differently in Blurb. Bottom line: in their graphics software, "what you see may not be what you get." they made no attempt to help me with a redo, discount, or even to say they regret my dissatisfaction. 04/22/2024 Unexpectedly, I heard from Blurb today. They said, since this was the first time I had used their product, they would give me an account credit to the full about I paid. That is generous of them. I will post again as soon as I get the corrected copies.
Brian Hastings
GBPoor customer service, outdated software I've been using Blurb for over 10 years. And finally moved on to a competitor after realizing how antiquated their software is. I endured many crashes, lost projects, and wasted time. When I reached out to get support, I was sent around to 4 different people. Not one had an answer for me or could solve the issues. Not ideal given how expensive their books have become. Now that I'm using a competitor to make books, I'm amazed at how much time and money I wasted with this company over the years
Bernie Bristow
GBThe reproduction book of Bill Ray Hells… The reproduction book of Bill Ray Hells Angels of San Berdoo is excellent, I opted for the printed cover version. The quality of materials and most of all his photography of these iconic images is great. What a fantastic way to own a long out of print book at a reasonable cost. Bernie
Carolyn Jackson
GBHow to ship some poems Within two weeks, I received two books of poetry in the mail—one via Blurb and another from a huge purveyor of books online I will not name. They were about equal in size with glossy covers. The Blurb book arrived in perfect condition in a reinforced envelope. The other book came in a box with inflated plastic around a gift bag. I had to straighten it out.
Sheila Willis
GBVery easy to design, publish, and share. Very easy to design, publish, and share. Would like it better if I found an error and needed to upload a corrected version, it would replace the one already uploaded rather than store both. Or at least give me the option. Convenient and I love that what used to be a dream of being published is made real with Blurb.