Excellent on all counts but one... tools glitching!!! I have several books published on Blurb, some personalized for specific clients, others accessible to public. Every book has been exceptional. Beautifully made, photos and texts excellent. I have had a lot of problems recently with the tools glitching on Book Smart (my favorite since I don't understand the tools on BookWright) James, and Padraic have been extremely helpful and timely in responding to my requests for help, but the glitches have not been fixed. the pages jump around when I'm editing them, and sometimes they lose a whole part of my text. A lot of time is lost and I have at least 12 books in process. I don't want to spend "the rest of my life" creating them. Unfortunately and fortunately, Blurb is the only book publisher where I can entirely create my book myself...writer, artist, poet and imaginative communicator - I'm everything but publisher : ) Service and feed back excellent! Book quality excellent! they replaced a paper back that had come apart, no charge - excellent. Tool glitches - very bad. I need help with the glitches..truly!

The reproduction book of Bill Ray Hells… The reproduction book of Bill Ray Hells Angels of San Berdoo is excellent, I opted for the printed cover version. The quality of materials and most of all his photography of these iconic images is great. What a fantastic way to own a long out of print book at a reasonable cost. Bernie

Our book was printed and sent to us… Our book was printed and sent to us within about a week, so delighted. We are very happy with the printed book...a reminder of some holidays. Blurb is a very easy and straightforward program to use, especially as I am not particularly computer literate. We have made a number of these books now and been equally delighted with the printed book each time.

A great experience from start to… A great experience from start to finish. Layout process was easy once I’d gotten my head around it. Far easier than struggling with Lightroom. I didn’t choose the best quality paper and so can’t really comment on the best quality available but mine results were as I expected them to be. Can’t ask for more than that really. Next time I’ll go for the lay-flat option and better quality paper. Customer service was excellent with a refreshing, no-quibble attitude. Would definitely use them again and recommend them to my friends. 👍

Poor customer service, outdated software I've been using Blurb for over 10 years. And finally moved on to a competitor after realizing how antiquated their software is. I endured many crashes, lost projects, and wasted time. When I reached out to get support, I was sent around to 4 different people. Not one had an answer for me or could solve the issues. Not ideal given how expensive their books have become. Now that I'm using a competitor to make books, I'm amazed at how much time and money I wasted with this company over the years