Poor quality. I don’t recommend Paying almost £50 for a book that I couldn’t even use, due to the poor quality (bleeding it’s terrible) nobody checks any mistakes, they printed blindly. And that is not only the issue, the customer service is a disaster. No skills to deal with issues at all. No solutions, no refund, no return. Make yourself a favour and print with another company.

How to ship some poems Within two weeks, I received two books of poetry in the mail—one via Blurb and another from a huge purveyor of books online I will not name. They were about equal in size with glossy covers. The Blurb book arrived in perfect condition in a reinforced envelope. The other book came in a box with inflated plastic around a gift bag. I had to straighten it out.

Excellent on all counts but one... tools glitching!!! I have several books published on Blurb, some personalized for specific clients, others accessible to public. Every book has been exceptional. Beautifully made, photos and texts excellent. I have had a lot of problems recently with the tools glitching on Book Smart (my favorite since I don't understand the tools on BookWright) James, and Padraic have been extremely helpful and timely in responding to my requests for help, but the glitches have not been fixed. the pages jump around when I'm editing them, and sometimes they lose a whole part of my text. A lot of time is lost and I have at least 12 books in process. I don't want to spend "the rest of my life" creating them. Unfortunately and fortunately, Blurb is the only book publisher where I can entirely create my book myself...writer, artist, poet and imaginative communicator - I'm everything but publisher : ) Service and feed back excellent! Book quality excellent! they replaced a paper back that had come apart, no charge - excellent. Tool glitches - very bad. I need help with the glitches..truly!

Our book was printed and sent to us… Our book was printed and sent to us within about a week, so delighted. We are very happy with the printed book...a reminder of some holidays. Blurb is a very easy and straightforward program to use, especially as I am not particularly computer literate. We have made a number of these books now and been equally delighted with the printed book each time.

Huge fan - one wish Have been using Blurb BookSmart for the past 12 years. Love all the customizing possiblities, great quality and speedy delivery. Only once, the product was flawed in printing. Contacted customer service, and got a new book soon after. Very easy and great customer service! One suggestion/wish: Only issue is some photoes - those already a bit dark - gets very dark on print. I guess it’s the difference between viewing on screen and on paper, but if somekind of enhancement tool could be developed, letting me know what it looks like on print? I’m afraid to mess too much with brightness, again because of the difference from screen to print, and my books are usually around 200$, so can’t afford to mess up too much.