Steve
GBI accidentally deleted the gift email I accidentally deleted the email with my gift card info. Roy at Giverrang was very helpful in getting the email resent to me, so that I could give the gift as I intended!
Bob Vorbroker
GBExcellent Customer Service I purchased an e-gift card through giverrang.com and had it sent directly to my sister who is a senior citizen. I received my receipt immediately, but in checking with her, the e-gift card wasn’t delivered yet. I contacted customer service via email late in the day on Christmas Eve and didn’t expect to hear back until Monday, December 26, but I got a response from Roy early on Christmas morning. He confirmed that the e-gift card had gone out to the correct address right after I’d ordered it. He also provided some options as to where it might have gone in her email folders. After three attempts (all on Christmas Day) at helping my sister locate it she was finally successful. (It was a case of user error!) I felt that Roy went above and beyond in helping my sister to locate her Christmas gift!
Michael F.
GBQuality & Commitment Giverrang always follows through with their promises and their commitment to customer service is unparalleled. Couple this with an incredible product and you have a company that stands above the rest!
Linda
GBI purchased a $100 card & later found… I purchased a $100 card & later found out from the recipient that they wouldn’t be able to receive the card in their vacation home mailbox ( no access). Anyway I immediately emailed the Company and they offered to cancel that card and reissue at a better address. The whole process of ordering.. getting updates on the status of the delivery and the cancellation.. reissue and communication was handled beyond expected. I would definitely recommend this company as it also supports the many terrific businesses in North Myrtle Beach !!
Bailey Hernandez
GBThank you!! Thank you so much for the quick and easy assistance I need. My phone auto corrected the mailing address for a gift card and I didn't catch it right away. I emailed the staff for assistance and the turn around time for help and correction was amazing. Thanks!