Closer Pets

104A Longview St., 77301, Conroe, Texas, United States
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4.45
Based on 20 Reviews

5

80.00%

4

5.00%

3

0.00%

2

10.00%

1

5.00%
About Closer Pets

Hey, we're Closer Pets! And we’re here to keep you close to your pet, wherever life takes you. We’ve been proudly bringing pets and owners together for over three decades, under the Cat Mate, Dog Mate and Fish Mate brands. In 2021, we decided to take everything these brands stand for and bring them together under a fresh new name: Closer Pets. Our new name perfectly reflects our aim to offer a more personal experience and our commitment to becoming more digital and connected as a company – while supporting the longstanding trust the business has built over the last 30 years. From automatic pet feeders to smart cat flaps and flowing pet fountains, our smart pet products will help you care for your companions throughout the day. We’ve got big plans, and we can’t wait to take you and your pets along for the ride!

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Gabrielle Lanceley
GB

Works well and takes very little power. We got the 4000 litre per hour pond pump (449). It seems to work really well on very little electricity - 47 watts. We're astonished. The first pump we got (from another supplier) used 500 watts and worked too fast, so the UV filter didn't have time to kill algae. The second pump (from another supplier) was lower-rated and allowed the UV to work, but died after 6 weeks, because it was really only designed to empty ponds, not to be used long term. After quite a lot of Web research, we found Closer Pets and are delighted with the 449 Pump. Our pond is getting cleaner every day and we're using a fraction of the electricity.

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Stacy Meck
GB

Fantastic company with a customer 1st approach Closer Pets is an efficient & helpful company. I received the wrong plug for their Dog Mate water fountain. After a few quick messages back & forth, they promptly sent the correct plug & a pump. The whole process was hassle-free. I appreciate their kindness, attentiveness, & efficiency. Plus, their Dog Mate fountain is awesome…the best water fountain for pets that I’ve ever seen.

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Sharon Shalloo
GB

Happy cat and happy owner! I was pleased to see the addition of stainless steel insert bowls and ice packs on the website when I was considering getting a second MiBowl for my cat. She did eventually start to eat some dry food occasionally from the first feeder I purchased, but I was concerned about using it for wet food which is her preference over dry. Well, I purchased a second unit, a 2 pack of stainless steel bowls and 2 ice packs. It took less than 2 days of putting her into the feeder to open to show her that there was wet food inside. She has already used it to access wet food at night and during the day when I am at work. This is so important considering her medical conditions. I purchased two ice packs so I can have one chilling during the night and one during the day. My 16-year-old girl can now graze as much as she needs to, I don't have to rush home from work to feed her and one of my other cats cannot eat all the food! I am so, so happy and she is not hungry all day!

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Henry's Mom
GB

Simple and reliable I like how easy it is to set the Cat Mate 200 feeder up, and the simplicity and reliability of the two timers. I didn't want a complicated setup with programming. My cat also so far has been unable to open the feeder, which is a plus. I am glad I bought the removable stainless steel inserts, which make cleaning up easier. I now feel better about returning to work for the first time since getting my now 10 month old kitten. Thank you so much!

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JMo
GB

I couldn't track my package from your… I couldn't track my package from your web site that's the only thing I could complain about (what a first world problem to have) does anyone know how to train a cat to go through the electronic door, cats are so dumb. Sarcasm is hard to convey in text

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