Great printing on the mugs we oredered York was recommended to me by another art director. The mugs we ordered with one of our artist's work on them turned out beautifully! They were shipped very quickly and arrived in perfect condition. Thank you! Will get more work done here. Very happy with what we purchased.

I've used York photo since I sent in film !! Loved making my photo book and using the interface provided. That part was easy. The shipping was ridiculous. I'm not sure what this new UPS service is, but it wasn't. Meaning I watched my package go to New Jersey from the mid-Atlantic region, and thence to near Seattle, before coming down here and being delivered by the post office. York photo charges plenty for shipping and it could have been here much faster using the USPS for the entire journey. Next order I paid $5 extra for 2nd day shipping (which I thought meant actually two days later) and it took a complete four days to get here, because second day does not mean that. It actually means two whole days besides weekends. So more clarity around shipping would be so useful !!!

Lower quality & unacceptable sort sequence. Photo quality has diminished over the past year, but the price is still competitive other than the added cost of shipping, which is ridiculously high if no coupon code is used. Also, when I order photos which are numbered, I select to have them sorted A-Z sequentially. They come back in somewhat sequential sequence, but not really. I get them in order like: 1, 10, 100, 11, 12, 2, 20, 200, 21, 22, 30, 300, 301, etc. This causes me to spend unnecessary time manually putting them back into correct sequence to send to my customers. When I say photo quality has diminished, I mean they're coming back washed out, not as sharp and crisp with vibrant colors as they had been in the past.

I’ve been ordering projects I’ve been ordering projects, prints and gifts from York photo for years and have never had a problem with the products. But this year my ornaments had spots on them and had to be reproduced and my first order of holiday cards were cut off on the one edge and had to be reproduced. Customer service did address the problems and put a solution in place quickly, but this is the first year in about 9 years I’ve had so many problems.

I have been using York Photo for years! I have been using York Photo for years! Christmas cards, travel photo books, mouse pad and more! Love their coupon codes and the quality always comes back looking great and I never have to worry about shipping timing - always quick to get my orders turned around!