Great Customer service I called Walking Pets after not seeing any emails about my order. The Customer Service Rep was very nice and found my information. I had misspelled my last name in my email (I did it on my phone), so I was not getting any emails from them. We both laughed at my mistake and she said that she does it all the time. She was very polite, professional, and fun to talk to. She was able to send me the information once she had the correct email. I am pleased with WalkinPets so far. I have not received our "wheels" yet, but I am impressed so far!

Customer support was amazing Customer support was amazing. They answered all my questions and helped me every step of the way. My boy now has a wonderful wheelchair and it has given him so much freedom back.

This company is amazing This company is amazing. I work with a rescue and wrote them about possibly donating three wheelchairs to help out dogs with IVDD. They responded so quickly and got together three refurbished chairs for us and our three dogs are doing awesome now running around in their new chairs. They can now enjoy the beach go for long walks even go up a stair or two in them. I highly recommend these chairs to anyone who has a dog with trouble walking. It will give them their lives back.

My Corgi is enjoying his wheelchair after connecting with customer service Once I called customer service and emailed pictures we were able to get my Corgi, Dylan's, wheelchair adjusted properly. I ordered a corgi wheelchair but Dylan is a large Corgi with a very deep chest so it some tweaking to get him comfortable in it. I had filled out the form online and submitted the pictures but I never heard back. So if you need help call customer service don't do it online!

New Lease on Life🐾❣️ I called Walk’n pets, and the representative was very polite, professional, and helpful. My English Lab has a wide girth, but the Large leg harnesses were awkward. I was uncertain what size wheelchair to order based on the default measurement for Labrador Retriever. The rep advised that I adjust the breed, and sure enough, the Med/Large frame fits BEAUTIFULLY! My boy has a New Lease on Life.