Great Customer service I called Walking Pets after not seeing any emails about my order. The Customer Service Rep was very nice and found my information. I had misspelled my last name in my email (I did it on my phone), so I was not getting any emails from them. We both laughed at my mistake and she said that she does it all the time. She was very polite, professional, and fun to talk to. She was able to send me the information once she had the correct email. I am pleased with WalkinPets so far. I have not received our "wheels" yet, but I am impressed so far!

Great Product and Fabulous Employees From start to "finish", everything has been wonderful! The assistance provided by the rep was fabulous. Not only did she step me through the process and efficiently gathered all the measurements to ensure a great wheelchair fit, she asked about our dog and how his limitations occurred. I got the feeling that her questions and concerns expressed were sincere. She also assured me that Walkinpets is there to help ensure that our pup gets the best possible experience with his new wheels.

Customer support was amazing Customer support was amazing. They answered all my questions and helped me every step of the way. My boy now has a wonderful wheelchair and it has given him so much freedom back.

Delivery was extremely fast.Got my… Delivery was extremely fast.Got my wheelchair sooner than expected.The staff was very helpful as well by helping me order what I needed.

This company is amazing This company is amazing. I work with a rescue and wrote them about possibly donating three wheelchairs to help out dogs with IVDD. They responded so quickly and got together three refurbished chairs for us and our three dogs are doing awesome now running around in their new chairs. They can now enjoy the beach go for long walks even go up a stair or two in them. I highly recommend these chairs to anyone who has a dog with trouble walking. It will give them their lives back.