Paid extra, two engravings used the same image twice. I paid extra for two different engraving images. They used the same image on both sides even though I attached two separate images. They did refund the cost of the second engraving image, but it really ruined the gift because the images were designed to go together. Two other glasses I purchased with only one image turned out great.

They look gorgeous! Sonya! Received the glasses yesterday and they look amazing! She is going to be so happy, it was an amazing wedding/memory in Italy! Appreciated your little handwritten note on the box, made me laugh Thanks for the timely communications and efficient turnaround

Customer service was absolutely…INCREDIBLE Customer service was absolutely outstanding. Alicia was AMAZING! Production team outstanding as well! My glasses turned out amazing and my father loved them. Again thank you for my experience I could not say enough great things!

I ordered some engraved champagne… I ordered some engraved champagne glasses to commemorate a girlfriends' trip to Paris in early December, but didn't put a "rush" on the order because I knew it would be a busy time of year for personalized gifts. To my surprise they were delivered in time for me to wrap them for Christmas, and they are beautiful! The engraving is lovely and the glasses are very nice quality. I highly recommend ordering from Quality Glass, they are helpful, prompt, accurate, and provide great service. Personalized gifts are the best!

Simply the Best I first discovered Quality Glass Engraving when it was still Tom's Glassworks. Over the years I've placed a number of orders, generally to get nice decanter and glass sets for wedding or birthday gifts. Most recently I got a flask set and one of the bullet glasses. Without exception, everything I have ordered has been beautiful and wonderfully made. I have never had a mistake or issue with an order. Everything is quality, and shipping is always faster than I would expect given the custom nature of the work. Add to that prices that are more than fair and I don't know what more one could ask for. I have been purchasing here for several years now, and anticipate doing so for several more to come. I'm sure that anyone who places an order will quickly understand what that is.