They didn’t send me the pinata They didn’t send me the pinata, seems like is not way to contact them. The phone number from their Facebook page does not work and I had email them with not answers, msgs them from messenger, Instagram and nothing. Very disappointed birthday party for my son. The worse part I did a special trip from Canada to USA to pick up my package because they don’t deliver to Canada anymore.

Good experience Some of the items I needed were out of stock. I also could not get crepe paper streamers which I will have to find locally. Other than that the products received Met my expectations and arrived in timely fashion.

I'm missing 4 sets of Monster Jam Grave… I'm missing 4 sets of Monster Jam Grave Dinner Dinner Plates. I've sent numerous of emails and haven't heard back from anyone. Don't advertise that you respond to emails within 24 hours when that's a lie. I would like to get it replace or refunded.

Very disappointed this time around Normally I would have given 5 stars. I have used this company plenty of times in the past and have been impressed with them, however this time I'm missing several items from my order. There is no phone number to contact someone anymore, only email so I have emailed twice and still haven't heard back from anyone concerning my order. Very disappointed this time around may not use Birthday in a box again☹

Usually good but cheap product this time I love ordering from Birthday in a Box as the prices are great and it ships so quickly. Reason for 4 stars is the rubix cubes fell apart as soon as my son tried playing with them (tried 2 different ones from the bag) and now I don’t feel I can use them as party bag gifts. I guess I get what I paid for.