I ordered several items for a girls I ordered several items for a girls, theme, baby shower. Unfortunately, I receive several items for a boys monster truck theme birthday party. The packing slip included everything from my intended purchase, but the items did not match. I’ve sent an email to the company with no response. I would like the items I purchased.

Very disappointed this time around Normally I would have given 5 stars. I have used this company plenty of times in the past and have been impressed with them, however this time I'm missing several items from my order. There is no phone number to contact someone anymore, only email so I have emailed twice and still haven't heard back from anyone concerning my order. Very disappointed this time around may not use Birthday in a box again☹

I gave 3 stars because some of my items… I gave 3 stars because some of my items were missing. I contacted the company about my missing items & still have not heard anything about them or about being refunded for the missing items. The items that I did receive, I was very satisfied with. I’m not sure if I would order through them again though, since I’m still waiting to receive a response about the items that are currently missing.

They didn’t send me the pinata They didn’t send me the pinata, seems like is not way to contact them. The phone number from their Facebook page does not work and I had email them with not answers, msgs them from messenger, Instagram and nothing. Very disappointed birthday party for my son. The worse part I did a special trip from Canada to USA to pick up my package because they don’t deliver to Canada anymore.

Will shop here again and again!! The products were exactly as described, great quality, and shipped quickly. When I compared prices to other popular party supply vendors, birthday in a box offered the lowest price by far. I received my item sooner than I was promised too! Very happy!