Misunderstanding resolved satisfactorily Unfortunately, I had to return an item as it was not what I needed for my clergy role. Initially, I was told the item was not eligible for refund though I attempted to return it within the posted 30-day timeframe. After a few email exchanges, I was given permission to return the item for a refund and eventually received it.

I didn't speak to a person but at least… I didn't speak to a person but at least I found on your website the battery-operated candles for our National Crime Victims Candlelight Vigil on the National Mall in DC on April 26. I used the manufacturer last year but they were sold out and Concordia only had them in stock - so I was happy about that. Delivery was on time and they matched the ones I purchased last year.

I am 100% totally satisfied! I am 100% totally satisfied with your product and customer service!! You were very honest from the beginning, indicating that delivery may take longer than usual, but to my surprise, my order came a lot sooner than I thought it would! Now, I can take communion with my hometown church, while watching online! Thank you!

For online church My husband and I are older, and because of health issues have continued to do our church's services online. When our pastor leads communion, we don't have anything suitable at home to use. Concordia allows us to purchase small quantities of the little communion cups with the wafer on the bottom. And they taste really good. The price is reasonable, shipping is fast. They come in a pretty velvet bag. We highly recommend Concordia.

Lightening-fast Shipping! Phone representative was able to locate the item that we were looking for that was out of stock online. Items shipped quickly and arrived over a week earlier than expected. Fantastic customer service!